The Tasker was terrific (once I was finally able to get in touch with him). Unfortunately, it was almost impossible to reach him just to move the appointment back one hour and I was on the verge of... See more
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About Taskrabbit US
Written by the company
From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.
To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.
If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.
Happy tasking!
Contact info
United States
- 844-340-TASK
- taskrabbit.com
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Evgeny is a Task Rabbit master
Evgeny our tasker was punctual, professional, and performed his job tasks with detailed attention. When he completed the job, everthing was clean and orderly. Great work ethic. We'll hire him again.
I reached out to two people and there…
I reached out to two people and there is no confirmation of work yet. I canceled one and got penalized by 1 hour rate (close to $50). It is crazy.
Tech was very knowledgeable
Tech was very knowledgeable, neat, precise and professional and polite.
Nathan was excellent
Nathan was excellent. He was very helpful and knowledgeable in his assistance.
Service fee per hour was unexpected.
Service fee per hour was unexpected.
I did not know that an additional $20 per hour was going to be charged. The reviews on the site for our tech was deceiving. I saw all 5.0 when his services were more like a 2.0 rating. He took way too long to change out 3 light switches. I don't think I would use task rabbit again.
Denzel was amazing and very…
Denzel was amazing and very professional. Using task rabbit was the best thing I've done in a while!
America was very communicative and…
America was very communicative and helpful. Would book again.
The process was very smooth
The process was very smooth. The worker was pleasant, professional, and completed the task to perfection in a reasonable amount of time. I would use the service again.
Solutions driven
The contractor was unbelievably professional and thoughtful. He had a really difficult time based on the type of door I have. But he was able to make it work and did everything with perfection!
May use AI-assist with repliesRead more
Extremely disappointing customer…
Extremely disappointing customer service. I was charged cancellation fees even though I did not cancel the tasks, the Taskers canceled on me. I explained this multiple times, but Connor on support kept citing the 24-hour cancellation policy as if I had initiated the cancellations.
Because the Taskers canceled, I had no choice but to book new Taskers to complete the work. Instead of reviewing the facts or their own cancellation records, support repeatedly sent generic policy responses and refused to address the actual issue.
I have requested that this be escalated to a supervisor then connor ended the session. I believe the policy has been misapplied. Customers shouldn't be penalized when the service providers are the ones who cancel. I expected much better from Taskrabbit.
Reply from Taskrabbit US
Not Lyft/DoorDash for Tasks
I've used Taskrabbit 2-3 years - beware if you cancel your task, you get charged a hefty fee, but Taskers cancel your booking for free while the schedule for your task slips away. Rebooking is frequent and terrible user experience - the criteria you use to select your original task is totally lost. I was charged double (2x) for my task to be completed 2 days late. Coupons are sent but lost and not applied like in Uber. App looks like uber but does not perform.
Reply from Taskrabbit US
Thank you for the technician he was…
Thank you for the technician he was very helpful, polite, professional and knowledgeable.
The task specialist was very kind and…
The task specialist was very kind and warm He did an amazing job putting up the loft bed .I would highly recommend his services
The taskers were pleasant to work with.
The taskers were pleasant to work with.
The price was hair.
The speed of the job wasn't overly long.
And the time in which a booking took place and executed was expedient.
Pleased with the service
Website was easy to use and Lisard was very nice and did a good job.
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