Taskrabbit US Reviews 

58,690
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,089 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being competent, professional, and pleasant, often going beyond expectations. People found the service to be efficient, reliable, and easy to use, making the process of finding and hiring Taskers straightforward and smooth. Many reviewers were happy with the quality of the work performed, noting Taskers were skilled and delivered excellent results. However, some customers also noted concerns regarding pricing, mentioning high hourly rates and unexpected fees. A few other people also felt that the platform sometimes had issues with Tasker availability, cancellations, or poor work quality, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, punctuality,... See more

Service

Users describe positive interactions with service, highlighting that many taskers are punctual, respectful,... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of finding and selecting Taskers... See more

Price

People report negative experiences with price, often citing high and unexpected fees. Customers mention... See more

Product

Customers had ambiguous experiences with product installations and assembly. Some reviewers were pleased,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Tasker was terrific (once I was finally able to get in touch with him). Unfortunately, it was almost impossible to reach him just to move the appointment back one hour and I was on the verge of... See more

Rated 4 out of 5 stars

The Tasker was very competent and did great work. Easy process to hire and schedule. But when I went back to re-hire the tasker 3 days later, he was no longer available. I couldn't get an explanation... See more

Rated 4 out of 5 stars

Updated: I woke this morning w every penny deposited by Stripe from Taskrabbit. Not 5 stars because I gave a day up for this issue. 7/16 Taskrabbit has not paid me for six months over $2k I have... See more

Company replied

Rated 5 out of 5 stars

repersentative kept in touch prior to arrival to let me know he was on his way. Removed shoes before entering and was very professional and pleasant. Did a great job hanging all my pictures.


Company details

  1. Flat Pack Assembly
  2. House cleaning service
  3. Removals company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

59k reviews

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4.2

All reviews

(58,690)

12,783 reviews in the last 12 months

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Rated 5 out of 5 stars

Evgeny is a Task Rabbit master

Evgeny our tasker was punctual, professional, and performed his job tasks with detailed attention. When he completed the job, everthing was clean and orderly. Great work ethic. We'll hire him again.

20 July 2026
Rated 1 out of 5 stars

Service fee per hour was unexpected.

Service fee per hour was unexpected.

I did not know that an additional $20 per hour was going to be charged. The reviews on the site for our tech was deceiving. I saw all 5.0 when his services were more like a 2.0 rating. He took way too long to change out 3 light switches. I don't think I would use task rabbit again.

15 July 2026
Rated 5 out of 5 stars

The process was very smooth

The process was very smooth. The worker was pleasant, professional, and completed the task to perfection in a reasonable amount of time. I would use the service again.

19 July 2026
Rated 5 out of 5 stars

Solutions driven

The contractor was unbelievably professional and thoughtful. He had a really difficult time based on the type of door I have. But he was able to make it work and did everything with perfection!

19 July 2026
Rated 1 out of 5 stars

Extremely disappointing customer…

Extremely disappointing customer service. I was charged cancellation fees even though I did not cancel the tasks, the Taskers canceled on me. I explained this multiple times, but Connor on support kept citing the 24-hour cancellation policy as if I had initiated the cancellations.
Because the Taskers canceled, I had no choice but to book new Taskers to complete the work. Instead of reviewing the facts or their own cancellation records, support repeatedly sent generic policy responses and refused to address the actual issue.

I have requested that this be escalated to a supervisor then connor ended the session. I believe the policy has been misapplied. Customers shouldn't be penalized when the service providers are the ones who cancel. I expected much better from Taskrabbit.

22 July 2026
Unprompted review
Taskrabbit US logo

Reply from Taskrabbit US

Hi there- We apologize that you've encountered this experience and appreciate you sharing feedback. Your thoughts are extremely valuable to us as we continue to develop and improve, and we've passed this info along to our teams. Please let us know at help.tr.co if you need further assistance.

Rated 2 out of 5 stars

Not Lyft/DoorDash for Tasks

I've used Taskrabbit 2-3 years - beware if you cancel your task, you get charged a hefty fee, but Taskers cancel your booking for free while the schedule for your task slips away. Rebooking is frequent and terrible user experience - the criteria you use to select your original task is totally lost. I was charged double (2x) for my task to be completed 2 days late. Coupons are sent but lost and not applied like in Uber. App looks like uber but does not perform.

19 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi there – We deeply apologize that you encountered a cancellation. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience. Thank you!

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