Toppy Reviews 

Everything good! nice Sup with fast delivery, ordered on saturday received on monday.

Delivery time was supposed to be 5 weeks but after 6 weeks of radio silence we still had not received the product we ordered. After sending an email to their customer service department, I received a shipping notification the next day, but they never bothered to reply to my email. The quality of the product itself (pool cover) is not great: the plastic is quite cheap and easily rips and there is no way to attach the cover to a roll-up system. Disappointing for a relatively expensive product. All in all, really not a great experience.

The best service!

False Advertising / Late Delivery

They advertised "same day shipping for orders before 10pm" - after 10 days I still hadn't received the order. I wrote to the customer service several times and received inconsistent information.

I have tried on many occasions to unsubscribe from the mailing list of this company yet the emails keep coming. THIS IS ILLEGAL IN THE EU. I do not buy from ILLEGAL companies. I resorted to making an appointment at one of their showrooms which I fully intend to miss since I want them to feel the pain I feel when my inbox is filled with unwanted emails. Allow me to waste your time as much as you waste mine!

PS: I will not display my email address on this public website but my email address is easy to guess. Why don't you just fix your unsubscribe button then everything will be fine!

I bought intex bad. It was quick delivery. Product was in good condition.

I didn’t get my parcel, the tracking number unreal at post NL. I ordered sup board, but get only seat for supboard with DPD. My order 2001360161

They didnt accepted the return of the good that we bougth after 1 day , and didnt accepted that the good was Not good

First time ordering from here and My package got delivered in 2 days.

Helpfull, quick, good quality

Ik was erg benieuwd naar de e-mail om feedback te geven.
Als het verdiend is, moet je het hardop schreeuwen.
Ik ben zo blij met de service en de snelheid van de levering is indrukwekkend.
Toen ik de bestelling plaatste, en dat was midden in de nacht, had ik hem bijna de volgende dag al in huis. Omdat ik in België woon, begrijp ik dat het iets langer duurt.
Ik zal zeker klant blijven en ik vraag u om alsjeblieft nooit zonder te zitten wat ik heb besteld. Ik zal zeker blijven kopen en een grote dankjewel en felicitaties aan het hele team.
I was very eager to receive the email to provide feedback.
When it is deserved, than one needs to shout very loud.
I'm so happy for the service and the speed of delivery is impressive.
The moment I placed the order, and it was during the night, I received almost the next day. Since I live in Belgium, I understand it takes a tiny bit longer.
For sure I'll continue to be a client, and for the love of God, and I ask please please never run out of what I ordered. Surely I'll continue to buy and a big thank you and congrats to all the Team.

Start to finish . ordered a product( i think Wednesday)( on website tomorrow delivery). chose to be sent to post nl pickup point . packet cant be delivered there .another attempt . another pick up point. packet cant be delivered there . another attempt . monday from 15.00 be home we will deliver it at your home . monday gone no packet . today . no updated info. information for monday is cut . toppy cant be reached nowhere . cant make a request for money back . post nl does not care ( called yesterday they told me my package will be delivered today ( yesterday ) till 00.00 . i was like . ya that's strange . i don't even think they work till that hour . day is gone no packet ....

Update. received the package via postnl point . friday . returned friday

Great customer success team. Super responsive and efficient.
Shout outs to Floortje!

My experience with toppy started rather mixed but ended great due to good customer service.

We ordered a empire txl pro V1around 18.00 and the next day i got a phonecall that the driver was at our door around 7o'clock and nobody answerred the door. (a very big plus cause not alot of drivers would make the effort).

We got the new version delivered the V2 at first this seems not a big deal except that the yawning and a bedroom is optional and not included vs the V1.
When setting up the tent we noticed something was wrong due the fact the bedroom and yawning was missing. Mailed Toppy team with detailed pictures and site screenshots. Within 24 hours i got a respons, we mailed a bit more to clear everything out and they contacted their vendor. Toppy and I came to a agreement that they would send the yawning and bedroom to us. The fact that we had our vacation booked, their was extra pressure. But within a week we received our parts. Bedroom was ok, yawning not :( , Wrong product was send by vendor. Mailed again to Toppy and a hour later i got a respons back that they mailed the vendor and they also gave us his details. A week later the correct yawning was received.

So spotless order? No, but customer care was amazing and they delivered the needed parts without issue's

Would i buy again? Yes.
Would i recommend Toppy.nl? Yes

drugi tydzień czekam na tabletki z chlorem. mówicie dostarczone ma drugi dzień... 🤣🤣🤣🤣. 2 tygodnie czekam na przesyłkę... żenada nie firma!!!

Good price, but very slow delivery. Ordered with the promise to receive next day, ended up being 3 working days later. Initially because the order was not shipped by Toppy (who then blame PostNL) and after that because they created a shipping label but the package was not handed over. Luckily PostNL was quick this time and we could still enjoy before the nice weather was done... Next time I'll pay a bit more for a more reliable player.

Quick delivery, great product, the best price online.

Excellent walking bike, especially for tall kids (in other bikes the feet get stuck in the back wheels). Very well thought of trike.

Submitted a request for a return. One week passed, still no any reaction or a return label provided.