Toyota Deutschland Reviews 

152
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Importer
  2. Auto market
  3. Car Manufacturer

Written by the company

Toyota Deutschland – Willkommen auf dem offiziellen Trustpilot-Profil von Toyota Deutschland. Als einer der weltweit führenden Automobilhersteller stehen wir für zuverlässige Fahrzeuge, zukunftsweisende Technologien und einen verantwortungsvollen Umgang mit Mensch und Umwelt. Ob Hybrid, Plug-in Hybrid, vollelektrisch oder mit Wasserstoff – wir bieten Mobilitätslösungen für heute und morgen. Dabei ist uns eines besonders wichtig: Ihre Zufriedenheit. Hier finden Sie authentische Bewertungen rund um Service, Qualität und Kundenerlebnis – direkt von Toyota Fahrerinnen und Fahrern in Deutschland. Ihre Meinung hilft uns, besser zu werden. Haben Sie Fragen oder ein Anliegen? Unsere Kundenbetreuung ist gerne für Sie da.


Contact info

1.8

Poor

TrustScore 2 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(152)

56 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Service

hi, i am a die hard fan of Toyota , I had during 20 years living in Canada Toyota vehicles being very satisfied.Since moving to Germany I found that service hier is disaster Not of quality issue of Toyota but people around this band.It takes two days to find what you need. A disaster! These superfluous people have to go. Very disappointed, Jouri Koutsaev

1 April 2026
Unprompted review
Toyota Deutschland logo

Reply from Toyota Deutschland

Hi Joura Koutsaev,

sorry to hear about your poor service experience with one of our partnered dealerships. Generally speaking, you are not obligated to have your vehicle maintained by one specific dealership. Of course you can have your vehicles service performed at any local Toyota partner.
If you have further questions or specific complaints, feel free to contact our customer service department.
E-Mail: kundenbetreuung@toyota.de
Phone numer: 02234 - 102 2690 (mo. - fri. 8am-8pm)

Best Regards,
Toyota Deutschland GmbH

Show reviews in all languages. (152 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look