Woodhouse Plumbing, Heating & Electrical Ltd Reviews 

290
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the work delivered. Customers frequently praise the staff for being exceptionally polite, highly professional, and extremely respectful of their homes during every visit. Engineers reliably arrive on time, complete the required repairs with great efficiency, and always leave the workspace spotless afterwards. Some reviewers were happy with the office team's prompt communication and incredibly helpful support when organizing complex appointments or quotes. Consumers also deeply appreciate the clear, detailed guidance provided regarding boiler maintenance, radiator bleeding, and overall heating systems.

What people talk about most

Service

People report positive experiences with service, frequently highlighting prompt appointments, professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting that engineers and team members arrive... See more

Customer service

Users describe positive interactions with customer service, highlighting polite and prompt responses from... See more

Product

Reviewers mention positive feedback about product, noting that electrical consumption has dropped... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from initial contact to completion of the work went really well. Lauran was very efficient giving us the quotation and work schedule. Adam designed the new radiator requirements fro... See more

Company replied

Rated 5 out of 5 stars

Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Matt & River , they have great knowledge they know exactly what they are doing nothing is too much trouble , they have done lots of work on my house and every time they arrive... See more

Company replied

Rated 5 out of 5 stars

Matty - here today on a regular boiler service visit . As always he was incredibly time efficient and capable - came promptly for the appointment and left work place clean and tidy. He is very pr... See more

Company replied


Company details

  1. Heating service
  2. also in
  3. Air Conditioning Contractor
  4. Electrician
  5. Gas engineer
  6. Plumber
  7. Solar Energy Company

Written by the company

Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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No recent history of asking for reviews

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4.9

All reviews

(290)

283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Tom was great, he worked efficiently and completed a fair few tasks in a good amount of time. He was friendly, polite and tidied up once all work was complete. Thanks Tom

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Alex from Woodhouse plumbing

Alex the engineer was very professional and completed the job to a high standard. He also noticed a leak on our meter allowing us to get that fixed too. Very friendly, first class service. Would highly recommend.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

2nd time Kieran worked on my boiler

2nd time Kieran worked on my boiler. 1st time he analysed the fault and even identified part and number so Worcester Bosch would have correct part on board to fix under warranty.
2nd time he was accompanied by Jack. Both very efficient in servicing the lpg boiler, and very courteous.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service arrived on time

Boiler service arrived on time. Worked completed, good communication. Cleaned and tidied up as always.
Will and Brad professional, polite and upholding the Woodhouse standards.

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service

Very happy with the fitting of our new toilet. Matthew was very respectful of our property and left it very clean and tidy. We’ve used Woodhouse many times and will continue to do so due to the quality of their service.

2 November 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely review Sandra! We're delighted to hear you're happy with your new toilet and the work Matthew carried out. We'll be sure to pass on your kind comments to him. We really appreciate your continued support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Both Alex and Matt were extremely…

Both Alex and Matt were extremely efficient, arriving promptly and working quickly and explaining the problem with the boiler.
It was easy to get prompt appointments which Sophie booked.
Would definitely use Woodhouse again.

23 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review Jane! We're so pleased to hear Alex and Matt provided an efficient and professional service, and that Sophie made arranging your appointment so easy. We'll be sure to pass on your kind words to the whole team. Thank you for choosing Woodhouse, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Annual Oil Boiler Service

Matty (the engineer) arrived on time (8am), was courteous and immediately got to work.
Was efficient and cleaned/tidied-up when done.
Would definitely recommend: Woodhouse have been servicing my oil boiler for many years now.

2 November 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Chris, for your lovely review and continued loyalty to Woodhouse over the years! We're delighted to hear Matty provided another excellent service, arriving promptly, working efficiently and leaving everything clean and tidy. We'll be sure to pass your kind comments on to him. Thank you again for your continued trust and recommendation – it really means a lot to us!

Rated 5 out of 5 stars

Great service

Great service, kept updated on the booking and engineer Alex arrived at correct time.
Also Alex was very polite and professional and left the job all completed and very tidy.

20 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Gaz, for your lovely review! We're delighted to hear you were happy with the communication from our office team and that Alex arrived as scheduled. It's great to know he provided such a polite and professional service and left everything clean and tidy. We'll be sure to pass your kind comments on to him. Thanks again for choosing Woodhouse!

Rated 5 out of 5 stars

Recommended for a quality service.

Dan came out to replace a leaking stop tap. He did an excellent job, worked with minimum fuss and completed the work in just over 30 minutes. Very neat and tidy worker.

27 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Ricardo, for your lovely feedback! We're delighted to hear Dan did such a great job replacing your stop tap and completed the work so efficiently. It's great to know he was tidy, professional and caused minimal disruption. We'll be sure to pass your kind comments on to him. Thanks again for choosing Woodhouse!

Rated 5 out of 5 stars

Had Woodhouse out to do the plumbing…

Had Woodhouse out to do the plumbing and electrics for our bathroom refurb. Will and Brad did the plumbing and Tom and Max the electrics. They were all fantastic. They made sure everything was done as required. They were polite and friendly and cleaned up each day. A credit to themselves and the company.

30 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, David, for such a fantastic review! We're delighted to hear the team did such a great job with your bathroom refurbishment. It's lovely to know Will, Brad, Tom and Max all made such a positive impression through their professionalism, friendliness and attention to detail. We'll be sure to pass your kind comments on to everyone involved – they'll really appreciate it. Thanks again for choosing Woodhouse!

Rated 5 out of 5 stars

Great service

We had matt, rob and jack and they were all fantastic and a pleasure to have conplete the work. Top job!

30 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Joe, for your great review! We're delighted to hear Matt, Rob and Jack did such a fantastic job and made the whole experience a pleasure. We'll be sure to pass your kind comments on to them – they'll really appreciate it. Thanks again for choosing Woodhouse!

Rated 5 out of 5 stars

We had a great experience with Woodhouse

We had a great experience with Woodhouse from the first enquiry to the final installation. There was good communication at every step and the quality of the final job was excellent. I would always recommend then especially for the more complex jobs which require a mixture of skills.

27 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for such a fantastic review! We're delighted to hear you had such a positive experience with Woodhouse from your initial enquiry right through to completion. It's great to know our communication and the quality of our workmanship met your expectations, particularly on a more complex project involving different skills and expertise. We'll be sure to pass your kind comments on to the whole team. Thank you again for your recommendation and for choosing Woodhouse!

Rated 5 out of 5 stars

Kieran was great

Kieran was great, he explained everything to us fixed the issue very quickly did a great job cleaning up afterwards. Thank you.

30 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Daniel, for your lovely feedback! We're delighted to hear Kieran provided such a great service, quickly resolved the issue and took the time to explain everything along the way. It's also great to know he left everything clean and tidy. We'll be sure to pass your kind comments on to him. Thanks again for choosing Woodhouse!

Rated 5 out of 5 stars

Megaflo Service.

We had our Megaflo serviced by Alex. He also tested the flow rates from our showers which was very useful as we have been experiencing some flow problems. We found Alex to be very helpful and informative.

29 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Anthony, for your lovely review! We're delighted to hear Alex provided such a helpful and informative service when servicing your Megaflo. It's great to know he also took the time to investigate your shower flow issues and carry out the additional checks. We'll be sure to pass your kind comments on to him. Thanks again for choosing Woodhouse!

Rated 5 out of 5 stars

Very efficient installation of an AC…

Very efficient installation of an AC system. Staff were very competent, polite and pleasant, taking care to explain how the system worked, including the App.

29 October 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely feedback! We're delighted to hear you were happy with your air conditioning installation and that the team made the whole process so straightforward. It's great to know they took the time to explain how the system works and guide you through using the app. We'll be sure to pass your kind comments on to everyone involved. Thanks again for choosing Woodhouse!

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