Windows Helpdesk Reviews 

4,782
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Received package timely! I started getting sceptical...as the instructions were clear, but the steps in practice, on my laptop seemed in a different order. I struggled with the BIOS not recognizing th... See more

Company replied

Rated 5 out of 5 stars

Rewriting review. At first I was unable to install and activate office 2024. Helpdesk replied fast and guided me. To be honest, just follow the installation guide and don't search for the install... See more

Company replied

Rated 5 out of 5 stars

What do you expect from windows amazing, man named Christian .T.paul was so nice and so helpful my sound was so distorted and he fixed it so fast I couldn’t be make thankful for this man he helped me... See more

Rated 5 out of 5 stars

Prima stappenplan om Office 2024 Professional Plus (Windows) te installeren. Het ging vlug en zelfs de activatie was geen probleem. Hulde!

Company replied

Company details

  1. IT support and services
  2. Computer repair service
  3. Computer service
  4. Computer Software Shop
  5. Software company
  6. Software Vendor

About Windows Helpdesk

Written by the company

Computerhulp nodig? Assistentie bij computerproblemen? Een technische vraag? Geen geluid of werkt uw printer niet meer? Voor al deze momenten is de Windows Helpdesk ideaal. U belt met het helpdesknummer en legt uw probleem voor. Mocht het eventueel nodig zijn dan lossen wij op afstand het computerprobleem voor u op PC op zodat u weer snel verder kunt. Meer informatie over onze werkwijze vindt u op de site. U kunt tevens bij ons terecht voor uw Office pakket of Windows licentie. Dit tegen zeer aantrekkelijke prijzen. Heeft u vragen over de aanschaf van de software? Dan belt u met het gratis nummer wat u kunt vinden op onze contactpagina.

Onze belofte

Written by the company

Toewijding en eerlijkheid! Behandel klanten zoals je zelf ook als klant behandeld zou willen worden.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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4.8

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(4,782)

1,422 reviews in the last 12 months

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Rated 5 out of 5 stars

Office 2024 cannot be activated

Rewriting review. At first I was unable to install and activate office 2024. Helpdesk replied fast and guided me.

To be honest, just follow the installation guide and don't search for the installation package yourself 😀

Office 2024 is installed and activated.

9 June 2026
Windows Helpdesk logo

Reply from Windows Helpdesk

Beste heer De W,

Bedankt voor uw review.

Wij hebben de betreffende licentie nagekeken en kunnen bevestigen dat deze eenmaal is geactiveerd plus dat er nog 1 activatie open staat die u kunt gebruiken op een andere computer.

Omdat wij op basis van uw review niet kunnen vaststellen wat er precies misgaat, verzoeken wij u vriendelijk om contact met ons op te nemen. Indien u een foutmelding ontvangt, ontvangen wij graag een screenshot zodat wij dit kunnen onderzoeken.

Wij helpen u graag verder en kunnen pas beoordelen wat er aan de hand is wanneer wij meer informatie van u ontvangen.

Met vriendelijke groet,

Windows Helpdesk

Update 13-6-2026 / 12.52

Steven,

You can always call our free helpdesk number if you need assistance, but you will also find a link to the Office scrubber in the installation guide.

This scrubber was specifically developed to resolve this type of issue. The guide also contains step-by-step instructions on how to run the scrubber correctly.

Once the scrubber has been completed, you should be able to install and activate the Office package purchased from us without any problems.

Update 14-6-2024 / 13.01

You mean the installation screen that says Office 365 is being installed?

That is completely normal. The installer used for Office 2024 is very similar to the Microsoft 365 installer, so references to Microsoft 365 may appear during the installation process. But the 2024 is installed.

This is also explained in the installation guide. Once the installation is complete, Office 2024 will be installed and activated with your key according to the instructions provided. Maaruh je mag altijd even bellen he als het niet lukt, ik help je graag. 😅

Update 21-6-2026

Thank you for updating your review Steven!

I'm glad to hear that Office 2024 was ultimately installed and activated successfully. And yes, following the installation guide usually saves a lot of time and helps avoid downloading the wrong installation files by mistake.
Thank you for your honest feedback, and enjoy using Office 2024!

Kind regards,
Jan Talens
Windows Helpdesk

Rated 3 out of 5 stars

Hello,my laptop does not recognize the…

Hello,my laptop does not recognize the windows usb ,thus it is not possible for me to install it.

6 June 2026
Windows Helpdesk logo

Reply from Windows Helpdesk

Hello Ivan,

Thank you for your feedback.

I'm sorry to hear that the USB drive was not recognized by your laptop. Unfortunately, this can happen on some systems due to BIOS/UEFI settings, Secure Boot settings, USB port compatibility, or the way the computer is configured to boot from external media.

I would have been happy to help you troubleshoot this, as these issues can usually be resolved quite quickly with the right settings. Unfortunately, I did not receive a support request from you before this review was posted.

Please feel free to contact me, and I will gladly help you get the USB working on your laptop.

Kind regards,

Jan Talens
Windows Helpdesk

Rated 3 out of 5 stars

The code works well and is easily set…

The code works well and is easily set up... but they spam you with mails after.

4 January 2026
Windows Helpdesk logo

Reply from Windows Helpdesk

Dank je voor je feedback en fijn om te horen dat de code goed werkt en eenvoudig te installeren is 👍

De e-mails die je daarna ontvangt zijn automatische servicemeldingen (zoals een verzoek om een beoordeling). Het is zeker niet de bedoeling om te spammen. Onderaan die mails kun je je eenvoudig afmelden, dan ontvang je ze niet meer.

Mocht je verder nog vragen hebben of ergens hulp bij nodig hebben, dan help ik je natuurlijk graag.

Groet,
Jan

Rated 5 out of 5 stars

Prima stappenplan Office 2024

Prima stappenplan om Office 2024 Professional Plus (Windows) te installeren. Het ging vlug en zelfs de activatie was geen probleem. Hulde!

13 December 2025
Unprompted review
Windows Helpdesk logo

Reply from Windows Helpdesk

Hoi Berdi,

Hartelijk dank voor deze geweldige feedback! Het is ons doel om de installatie van Office 2024 Professional Plus zo eenvoudig en snel mogelijk te maken. Fantastisch om te horen dat het stappenplan perfect heeft gewerkt en de activatie zonder problemen is verlopen. Dat is waar we het voor doen!

Mvg,
Jan Talens
Windows Helpdesk

Rated 5 out of 5 stars

Very easy to buy and install

Very easy to buy and install, even for someone who struggles with this kind of matters.
Has been working perfect for a few weeks now. Couldn't be happier.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Went smooth

24 November 2025
Unprompted review
Windows Helpdesk logo

Reply from Windows Helpdesk

He nou heb ik de hele dag dat liedje van Sade met Smooth operator in me hoofd. Haha 😅GElukkig is het een goed liedje. Helemaal Top Kathlene😊👍 dankjewel voor de mooie sterren!

Mvg,

Jan – Windows Helpdesk

Rated 5 out of 5 stars

Na betaling MS Office 2024 Pro

Na betaling, direct alle gegevens in mijn mailbox.
Installeren en activeren. zonder één probleem.!
Perfect.!
Louis.

21 November 2025
Unprompted review
Windows Helpdesk logo

Reply from Windows Helpdesk

Beste Louis,
Wat fijn om te horen!
Dank voor je bericht en veel werkplezier met Office 2024 Pro!
Met vriendelijke groet,
Jan
Windows Helpdesk

Rated 5 out of 5 stars

Office 2024 Installed like a Charm

The ordered Microsoft Office Professional Plus 2024 was excellent value, arrived instantaneously, and installation worked like a charm thanks to the included installation manual.

30 September 2025
Unprompted review
Windows Helpdesk logo

Reply from Windows Helpdesk

Hoi Joseph,

Thank you for the kind words, it makes me happy to hear!

Greetings,
Jan

Rated 1 out of 5 stars

Absolute waste if an hour of my life

Absolute waste if an hour of my life !
Worse than trying to prove I'm not a robot !
Got nowhere!
I'll admit I'm not an IT savvy , but some of the questions asked were ridiculous!

8 June 2025
Unprompted review
Windows Helpdesk logo

Reply from Windows Helpdesk

Hi Stephen,

Thanks for your feedback – although I’m sorry to hear it cost you an hour of frustration.

I’d really like to help, but first: did you actually purchase something from our shop? If so, could you please provide the email address you used or your order number? That way I can look it up and offer proper support.

Also, just so you know: we’re a Dutch company, so if you ordered from somewhere else, we might not be the right place. But if the order came from us, I’ll make sure we get it sorted.

Even if you’re not tech-savvy, that’s no problem at all — I’ll walk you through everything step by step. Right now I simply don’t know who you are or how to reach you, and that makes it hard to help.

Looking forward to your reply.

Kind regards,
Jan Talens
Windows Helpdesk

Rated 5 out of 5 stars

What do you expect from windows…

What do you expect from windows amazing, man named Christian .T.paul was so nice and so helpful my sound was so distorted and he fixed it so fast I couldn’t be make thankful for this man he helped me enjoy my computer!!!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Fast

Fast. Cheap. Easy.
I bought the software, have received some emails with receipts and finally the one with a link and a code for installation. All worked well and now I am happy using new software

13 May 2023

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