Wetsuit Centre Reviews 

9,450
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally fast delivery services and the wide selection of high-quality water sports equipment available for all your aquatic needs. People also deeply appreciate the helpful customer support, clear website details, and prompt shipping times that make ordering online smooth and reliable. Some reviewers were not happy with occasional sizing discrepancies, noting that items like boots or wetsuits sometimes did not fit properly or required exchanges. A few consumers also mentioned receiving incorrect sizes, minor product defects, or experiencing minor delivery complications upon arrival.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with the great quality items and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

Reviewers mention positive feedback about service, expressing satisfaction with efficient handling and quick... See more

Quality

Consumers find quality to be positive, highlighting good materials, comfortable fits, and accurate sizing.... See more

Order

Customers consistently note ambiguous experiences with order processes, often praising the easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love this shop! They have all the well established watersports brands to get you all geared up. Detailed guides and size charts will help you understand the different types of sports and gear... rarel... See more

Rated 5 out of 5 stars

Easy to use website. Quick delivery. I ordered wetsuit boots my normal size. Unfortunately they didn’t fit. The return item process was real easy to use. I received the replacement boots within... See more

Rated 5 out of 5 stars

Fast efficient service, useful sales tools when searching for a wetsuit like the video clips. Lovely quality suit arrived which fits so the sizing chart was accurate which helps. Now, can’t wait to... See more

Rated 5 out of 5 stars

I purchased my C-Skins 7mm swim gloves and they arrived on time, were well packaged and were exactly as described. The gloves are amazing and keep my hands warm even in sub 5 degree water and fit well... See more


Company details

  1. Activewear shop
  2. also in
  3. Canoe & Kayak Shop
  4. Outdoor clothing and equipment shop
  5. Sailing shop
  6. Surf shop

About Wetsuit Centre

Written by the company

#1 For Water Sports Products & Service

Wetsuit Centre is committed to delivering only the best customer service and the highest level of quality wetsuit brands such as O'Neill, Rip Curl, C-Skins, Xcel, & OA Wetsuits. We are the largest UK supplier of wetsuits and surfing equipment, sending great products worldwide.

Having a huge range of wetsuits and water sports equipment at the very best price. You can be assured of a 1st class service & advice from the people that love being in the water


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(9,450)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my water shoes

Love my water shoes. Very light and dry quickly. I got a size smaller than usual but the foot part is still big in comparison with wetsuit boots. So far the tie has remained secure. Easy off and on. Love them and the service was good too

1 November 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied with my experience working with Wetsuit Centre

Bought a wetsuit from your online store, and it was a great choice. I was able to easily select the right size, place an order at a discount, and receive it from the courier just a few days later. I’m very happy with the quality of the product. I plan to order a few more accessories from your site in the near future. Wishing you continued success!

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service

Have bought mine and kids wetsuits from here for a number of years. Great choice, good discounts, quick delivery

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Easy process

The complete process is made extremely easy and hassle free. Delivery is on time every time.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Real people who respond quickly to any query and know what they are doing. I got gloves which weren't comfortable for me, return and exchange was very easy - even though I was a bit late in getting it sorted. Refreshingly brilliant company and staff. I wish every company could be as well run as this.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Impressive customer service response!

Im really impressed with the service I received when purchasing a wetsuit online. I had several queries which I sent by email and they were both answered within the hour by a friendly and helpful human being! How refreshing! My goods arrived promptly and in good condition - I returned one item and this was quick and easy. Thank you 😊

28 August 2026
Unprompted review
Rated 1 out of 5 stars

No wetsuit, no refund

I ordered a wetsuit from the website. It turns out that the wetsuit I ordered was not in stock. These things happen, it's no big deal if dealt with correctly. It has now been 2 weeks (10 working days) and I am yet to receive my £220 refund. Oh and I obviously still don't have a wetsuit. Not happy at all.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Answered the phone straight away and sorted out any questions I had. I hired a wetsuit which arrived early, and was great quality.

Return postage provided for no extra cost and worked easily. Will definitely use again.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Shrty wetsuit

I bought a shorty wetsuit. Good quality and a very comfortable fit. It feels great on, though I’d personally prefer the shorts to be a bit longer. Still, I’m satisfied with the purchase.

27 March 2026

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