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The Welsh Cheese Company Reviews 

2,674
•
TrustScore 5 out of 5

4.9

Cheese shop
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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently point out that the ordering process is extremely simple and efficient, allowing them to select specific delivery dates easily. Buyers love the rich variety of flavorful cheeses, noting that items arrive promptly, well chilled, and secured in professional packaging. Shoppers often share that these collections make wonderful gifts for birthdays, weddings, and various family celebrations. However, some people mentioned occasional issues with external delivery services causing unexpected delays or leaving packages carelessly. A few other people also felt that damaged contents from transit or unclear product labels negatively impacted certain special occasions.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently expressing appreciation for the fantastic... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the delicious taste and... See more

Delivery service

People report positive experiences with the delivery service, praising timely arrivals and excellent... See more

Order

Users describe positive interactions with order, highlighting the process as simple and highlighting... See more

Service

Customers consistently note positive experiences with service, highlighting reliable, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from this company. Delivered on the correct date as per instructions. Very good packaging with cooling bags. Exemplary service from carriers DHL. I chose five selections of Pembs/ C... See more

Rated 5 out of 5 stars

Easy to navigate website, and select cheese box for gift. Also easy to choose different address for delivery. Even choose delivery date. On arrival all items were in good condition and were happily... See more

Rated 5 out of 5 stars

I ordered the Welsh Classics Collection for a special birthday soirée. I thought the Collection was a good array of cheeses containing both soft and hard cheeses all of which were tasty, some tangy an... See more

Rated 5 out of 5 stars

I bought a selection of cheeses for my Dad as part of his birthday present and he was absolutely delighted. He wasn’t familiar with the brand (he lives in a quiet part of Scotland) and has enjoyed e... See more

Company details

  1. #1 of 9 best companies in Cheese shop
  2. #1 of 6 best companies in Delicatessen
  3. #3 of 67 best companies in Corporate gift supplier
  4. #1 of 5 best companies in Deli
  5. #23 of 372 best companies in Gift shop
  6. #2 of 26 best companies in Organic Food Shop

Written by the company

We sell superb artisan cheeses from Wales' best independent cheesemakers. We specialise in gift boxes, hampers and carefully curated cheeseboards. We stock over 60 of the very best Welsh cheeses, and work with 15 fantastic producers. Established in 2017, the business has gone from strength to strength, but we've never strayed from our core purpose, which is to champion Welsh cheese to our customers all over the UK.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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4.9

All reviews

(2,674)

294 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you for you lovely cheese

Thank you for you lovely cheese. I have a problem..
As well as Caerphilly, I have a need for white Cheshire. Does anyone in Wales produce such a thing...it makes a nice change from feta

21 August 2026
Rated 5 out of 5 stars

Gift Voucher

Purchased a gift evoucher for a birthday present. It was delivered in time and the recipient is looking forward to spending it at the shop.

22 August 2026
Rated 5 out of 5 stars

This is my 3rd purchase from the Welsh…

This is my 3rd purchase from the Welsh cheese company after having it gifted to me first. What a wonderful company to deal with. Previously no problems but this time an issue with the delivery was very speedily resolved, and that was at the weekend! More companies should be like this. So nice to buy from and yummy cheese too. Thank you.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Well packed

Well packed. With plenty of ice packs. Love the little flags for each cheese. Really happy with it. Thanks

21 August 2026
Rated 5 out of 5 stars

Website is great and easy to navigate…

Website is great and easy to navigate with amazing choice of cheeses. I ordered 4 and they are all delicious especially a leek cheddar, which I will meet forever !! Delivery was quick and packaged beautifully to protect ensure safe fresh delivery.

18 August 2026
Rated 5 out of 5 stars

Delicious, interesting but crowd pleasing selection

Fantastic cheeses and arrived beautifully packaged and still cool after receiving the package in the evening. Used as a 50th birthday cake with some herbs and fruit to garnish and everyone loved it. Very much an interesting but crowd pleasing selection of cheeses.

2 August 2026
Rated 5 out of 5 stars

My cheese order arrived on the correct…

My cheese order arrived on the correct day and I was kept well informed by DHL about times etc. The cheese was very well packed and cold when it arrived. Looking forward to tucking in at our friend's wedding on Tuesday. Highly recommend this company.

30 July 2026
Rated 5 out of 5 stars

Great Packaging and Prompt Delivery

I bought a selection of cheeses as a Thank You gift. It arrived promptly and the packaging was really good quality. I didn't get to try the contents myself but understand they were very good and well received!

30 July 2026

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