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Volvia Reviews 

623
•
TrustScore 4 out of 5

4.2

Car and Motor Insurance Agency
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Company details

  1. Car and Motor Insurance Agency

Written by the company

Volvia är Sveriges enda märkesförsäkring för Volvo. Sedan 1959 har Volvia försäkrat Volvobilar i samarbete med Volvo Cars. Som specialister på bilförsäkring för Volvo får du snabb och kunnig hjälp - när du behöver det som mest. Oavsett om du har en ny eller äldre Volvo får du en bilförsäkring med många fördelar som personlig service, smidig skadehantering och marknadens längsta maskinskydd när det gäller mil. Volvia har ett nära samarbete med auktoriserade Volvoverkstäder vilket gör att du kan anmäla skada på det sätt som passar dig bäst: i Volvia-appen, direkt i Volvoverkstaden, på Volvia.se eller hos kundservice. Du får alltid Volvo originaldelar och reparation vid auktoriserad Volvoverkstad - för att bevara din Volvos säkerhet, funktion och kvalité. Läs mer på Volvia.se

Contact info

4.2

Great

TrustScore 4 out of 5

623 reviews

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4.2

All reviews

(623)

175 reviews in the last 12 months

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Rated 1 out of 5 stars

INSURANCE ASSESSMENT FAILURE

Recently after that I had the side rear mirror replaced I’ve received a letter from Volvia that my monthly fee for the insurance payment will increase by about three hundred kronor.

The issue with this policy isn’t quite understood though it’s an insurance company and if they haven’t assessed that an accident can occur what are they supposed to do thence.

18 February 2026
Unprompted review
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Reply from Volvia

Hello!

Like many others, we have a bonus system. This means that you can accumulate claim-free years while you are insured with us.
If you happen to have a claim, it may affect your bonus depending on the circumstances. When the bonus in your insurance is affected, in some cases the price may also be affected depending on the bonus class you have in your insurance.

Please contact us at 031-345 67 00 so that we can help you with your case and explain how it looks in your situation.

Kind regards
Nellie at Volvia

Rated 1 out of 5 stars

Slow responses and terrible service

Poor and slow service, not helpful and don't seem to care about solving the claims of their paying customers.

Weeks go by with no response and when you call to follow up, they just ask for documents and things you have already sent them.

30 July 2025
Unprompted review
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Reply from Volvia

Hello A.O!

Thank you for your review, sorry to hear that you are not satisfied with your case.

Unfortunately, we cannot comment on individual claims in this forum.

You are welcome to call our claims department if you wish for an administrator to review your case again. You can reach us by phone at 031-345 69 00.

Best regards
Helena, Volvia.

Rated 1 out of 5 stars

very irresponsible company

very irresponsible company. I think the people working in this company need some training in work efficiency and computer use. It's been 2 months since the small damage to my bumper and the matter has not been resolved. It's better to avoid this company.

4 November 2024
Unprompted review
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Reply from Volvia

Hello,

We are sorry to hear that you have this experience with us.

Of course we want to be able to help you in the best possible way!

Please give us a call on 031-345 67 00 so that we can talk more with you and of course also help you get more information about your claim.

Kind regards,
Nellie, Volvia

Rated 1 out of 5 stars

Windshield Broke

Was subtly called a liar not by Volvia but the other party. Sadly, Volvia didn’t stood up and closed the case. When you get a stone on your windshield from a loaded truck without a net, make sure to take pictures of the whole loading. Because big transport companies will always deny their responsibility

27 September 2023
Unprompted review
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Reply from Volvia

Hej,

Vad tråkigt att höra att du inte är nöjd med oss. Vi vill gärna komma i kontakt med dig.

Vi kommer att skicka dig ett meddelande.

Med Vänliga Hälsning, Mathilda Volvia

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