Company activity

Updated 18 hours ago

This page gives you a detailed overview of how Virgin Media has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: February 2020.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

6,287

Verified

1

Invited

0

Redirected

0


Total reviews from the past 12 months

6,288

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Virgin Media got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

New reviews by star rating

How many new reviews (distributed by star rating) Virgin Media got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Virgin Media replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 73% of their negative reviews.

Virgin Media’s flagging activity

How frequently Virgin Media flagged their reviews in the past 12 months

Virgin Media hasn’t flagged any reviews in the past 12 months.