Paul came out to my cottage on a number of occasions to advise me on some damp and condensation issues I was experiencing. He provided very practical and honest advice, and many of his recommendat... See more
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When Paul came to do the survey I was impressed by his extensive knowledge and how clearly he explained what was needed to resolve the damp issues at my home. The team who came to undertake the work w... See more
Company replied
All good. Paul did a thorough investigation with recommendations for things we need to arrange that are outside their scope and gave a prompt written survey on the works for them to carry out. Sam and... See more
Company replied
Firstly, this company is not located in the US. The work was completed to an almost but not quite satisfactory standard. On contacting them to see about sorting out the issues, I was met with nothi... See more
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Company details
Written by the company
Timsbury Preservation Services is a long-established, family-run damp proofing company with over 40 years of industry experience, delivering reliable, high-quality solutions you can trust. We are committed to providing a professional, honest, and straightforward service, ensuring every customer receives a first-class experience from the initial survey right through to completion, with minimal disruption to your home or routine. We specialise in all aspects of damp proofing, including rising damp and penetrating damp, using proven methods and materials to achieve long-lasting results. In addition, we offer expert timber treatment services, tackling issues such as woodworm, dry rot, and wet rot to protect the structural integrity of your property. Our knowledgeable and skilled team takes great care in every project, working efficiently, cleanly, and with attention to detail. We understand how important your home is, which is why we focus on clear communication, transparency, and dependable workmanship at every stage. For your complete peace of mind, all damp proofing and timber treatment work is backed by a comprehensive company warranty, which is fully transferable should you sell your property in the future. As an added layer of reassurance, we also provide a complimentary insurance-backed guarantee through QANW (subject to terms and conditions), one of the UK’s leading providers of such cover. This ensures your investment is protected long after the work has been completed.
Contact info
Unit 65 Old Mills Industrial Estate., BS39 7SU, Paulton, United Kingdom
- 01373 467 278
- office@tpsdampproofing.com
- www.tpsdampproofing.com
4.6
Excellent
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service again from the first call to completion.
Excellent service,
11 June 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that you received excellent service from your initial call through to the completion of the works.
Your kind words and continued support are greatly appreciated, and it was a pleasure to assist you again.
Thank you for choosing Timsbury Preservation Services, and we look forward to being of help should you ever need us in the future.
Kind regards,
Paul Ballard
Timsbury Preservation Services
Very helpful and pleasant staff
Very helpful and pleasant staff, kept you well-informed, respected our property, good communications from the company too.
29 May 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Thank you very much for taking the time to leave us such a kind 5-star review.
We’re really pleased to hear you were happy with our service, and your feedback is very much appreciated by the whole team.
Kind regards,
Timsbury Preservation Services
Paul came out to my cottage on a number…
Paul came out to my cottage on a number of occasions to advise me on some damp and condensation issues I was experiencing. He provided very practical and honest advice, and many of his recommendations were things I was able to address myself, which I really appreciated.
There was one particular damp issue that I wanted resolved quickly, and Paul went out of his way to rearrange his diary to come and inspect it. He then helped get the necessary work booked in promptly.
Throughout the process, Paul and his team were professional, knowledgeable, and genuinely helpful. I would have no hesitation in recommending them and would certainly give Paul and his team a five-star review.
10 June 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi John,
Thank you very much for taking the time to leave such a kind review.
I’m really pleased we were able to help you with the damp and condensation issues at your cottage, and it’s great to hear that the advice was practical and useful. We always try to give honest recommendations, including where customers can carry out sensible steps themselves.
I’m glad we were also able to get the more urgent damp issue inspected and booked in quickly for you. Your recommendation is very much appreciated by myself and the team.
Kind regards,
Paul Ballard
TPS Damp Proofing
We would recommend using this company
We would recommend using this company. . minimal disruption very polite guys cleared and tidied all their equipment with the lease disruption to us. We’re Hum. happy with the work that was carried out at home .
28 April 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Glen
Thank you for your kind review and recommendation.
We’re really pleased to hear that you were happy with the work carried out and that our team kept disruption to a minimum while working in your home. Providing a polite, tidy, and considerate service is very important to us, so it’s great to know this made a difference to your experience.
We truly appreciate your feedback and your recommendation—it means a lot to the whole team.
If you ever need any further help or advice in the future, please don’t hesitate to get in touch.
Thanks again for choosing us.
A great job
The team did a brilliant job, on time and to spec. Great communication throughout – would definitely recommend!
8 April 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Tom.
Thank you so much for your 5-star review—we really appreciate you taking the time to share your experience.
It’s great to hear that you’re happy with the damp proofing work carried out in your home. Our team always aims to deliver a high standard of workmanship along with clear communication throughout the process, so your feedback means a lot to us.
If you ever have any questions or need further assistance in the future, please don’t hesitate to get in touch.
Thanks again for choosing us!
Kind regards,
Timsbury Preservation Service - excellent service and results
When Paul came to do the survey I was impressed by his extensive knowledge and how clearly he explained what was needed to resolve the damp issues at my home. The team who came to undertake the work were excellent and left everything clean and tidy. The plasterer, Dave, was especially talented and we have a lovely smooth finish to the walls now. The whole job was efficiently and quickly handled. Unusually, Timsbury Preservation Service take off the cost of the damp survey if you then proceed to use them for the work. The invoice was accurate and showed the deduction for the damp survey clearly.
9 March 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi SallyA.
Thank you so much for your kind 5-star review! We’re really pleased to hear that you’re happy with the damp proofing work carried out in your home.
Our team takes great pride in delivering high-quality workmanship and making sure everything is completed to the highest standard, so it’s fantastic to know we met your expectations.
If you ever have any questions or need further assistance in the future, please don’t hesitate to get in touch—we’re always happy to help.
Thanks again for choosing us!
Kind regards,
Hugely knowledgable and you can trust them to do the job right
Hugely knowledgable, great communication from survey to undertaking and completing the works on my cottage. I will definately use their services again.
30 January 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Mandy . Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Practical prompt good service
Practical prompt service . They don’t try to ‘ extend’ the necessary work brief.
Professionally carried out , and tidy!
Thank you
N
12 March 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Nicola. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
All good!
All good. Paul did a thorough investigation with recommendations for things we need to arrange that are outside their scope and gave a prompt written survey on the works for them to carry out. Sam and John did a splendid job. Dave’s plastering was exceptional and all were quiet, tidy, quick and respectful of our home. Estimated cost came in as anticipated and the job was completed within the expected timeframe.
28 January 2026
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Susan. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Wall tanking and re-plastering
Recently had some below ground walls tanked at our small retail property. The guys did a fantastic job in what were less than ideal conditions.
They were very clean (as clean as it's possible to be with what is basically a very dirty job), and carried out the work exactly to how I wanted it done with no issues whatsoever.
I'd have no hesitation to use them again. If you need any kind of work doing to your property, these are the guys to contact.
1 December 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Clive. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Fantastic, efficient team
Fantastic team; very helpful and efficient
10 November 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Mary. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
good communication
good communication, excellent workmanship and efficient and does what they say they will do.
1 December 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Lorraine. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Great service from survey to completed…
Great service from survey to completed works. Thorough workmanship. Polite personable and tidy work. Always there to answer any questions that came up and dealt with any unforeseen problems.
8 October 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Ruth. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Well run local company, very pleased
Good initial report. Carried out the work professionally and quickly. Very tidy. Received guarantee quickly.
23 July 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Carolyn. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Prevention is better than a cure!
Having a historic problem with an old house that had beetle infestation I was very pleased that TPS were able to come in and treat the whole house. They were very tidy and cleaned through all the floors.
4 July 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Ian. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Great service and excellent work
Great service and excellent work. Guys were friendly and hard working. Communication was great - always let me know what was happening next and when. Very clean and tidy
23 April 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Patricia. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Made all efforts to minimise dust and mess outside the working area.
Efficient, professional and responsive. Very tidy work considering the unavoidable dust when removing old render and plaster.
15 August 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Michael. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Remediation of Damp in Georgian Building
Timsbury Preservation Services have a great team. Good and detailed assessment of the issues with a price estimate. Respect that they were dealing with a Georgian Building repair with all of the complications. Showed flexibility with a 3rd party in terms of accelerating the timeline to complete the work and fitting in with their schedule. Very good quality workmanship, tidy and environmentally respectful, removed rubble quickly and efficiently. Team works very hard! Would work with the team again.
8 August 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Richard. Thank you for taking the time to leave us a review. It's great to know we are getting it right.
Paul is very knowledgeable in damp…
Paul is very knowledgeable in damp proofing and a very nice guy, I have been working with Paul for the last 3 years and have a good working relationship with him.
Tony contracts manager S W Wren building services.
3 September 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Hi Tony. Thank you for taking the time to leave us a review.
Poor response to disappointed customer
Firstly, this company is not located in the US.
The work was completed to an almost but not quite satisfactory standard. On contacting them to see about sorting out the issues, I was met with nothing but denial, defensiveness and an email that came over to me as pretty aggressive. All that would have been needed was for somebody to pop round, take a look and perhaps offer to skim over the plasterwork to make it good. Pity really. Didn't need to come to this.
19 May 2025
Unprompted review
Reply from Timsbury Preservation Services Ltd
Dear Sue
Thank you for taking your time to leave feedback for us and accept my apologies for the delay in response. Our company has only just registered on trust pilot where your feedback has become available to us.
We take great pride in providing the best possible service to all of our clients before, during and after any treatments.
I responded to your initial email at the time and offered to visit site with yourself and the subcontracted plasterer to inspect and repair any defective plaster work, you refused this offer and demanded a discount. At that stage I did not deny anything. I can only be sorry that you have construed my email to be aggressive. I have read back through emails to assure myself It was an apropriate response to which I am happy.
I can only hope that with some time passing you are now able to appreciate the great job done by everyone involved in rectifying your damp issues.
Best Regards
Paul
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