Tiger Sheds Reviews 

15,034
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,945 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and knowledgeable during inquiries, making the selection process smooth and pleasant. Consumer feedback highlights that the online platform is simple to navigate, and people appreciate the regular updates and clear communication from purchase to delivery. However, some customers also noted issues with missing parts, damaged items, or unexpected delays in receiving their complete orders. A few other people also felt that certain wooden components were lightweight, flimsy, or required additional maintenance upon arrival. Additionally, some reviewers experienced difficulties with coordination and scheduling during the installation or delivery phases.

What people talk about most

Product

Customers had ambiguous experiences with product, as while many reviewers praised the great price, sturdy... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, while some reviewers praised polite... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a straightforward process,... See more

Staff

Clients share satisfaction with the staff, frequently noting that advisors, sales representatives, and phone... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers praising sturdy construction, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Advice from Andrew the salesman at the Ayr office was both helpful and informative Only reason I gave four stars was that the offers seemed to change so quickly! Be patient and they’ll come back aga... See more

Company replied

Rated 4 out of 5 stars

We visited a showroom in Linlithgow and viewed the shed. The staff there were very helpful. We subsequently ordered on line because we were unsure about the base needed. So far so good. A bit disappo... See more

Company replied

Rated 5 out of 5 stars

This is the my second shed from Tiger Sheds, Tiger Elite pressure treated pent shed,also the eco base, ordering was easy, and kept me updated with emails on the progress of the order, base was deliv... See more

Company replied

Rated 5 out of 5 stars

From choosing and ordering to receiving and installing, the whole process of purchasing our shed went very smoothly. Any hiccups were quickly rectified and we now have a beautiful high quality shed a... See more

Company replied


Company details

  1. Garden centre

Written by the company

For the highest quality sheds online look no further. Not only are our prices cheap, we have FREE mainland UK delivery direct to your door on wooden sheds, log cabins & playhouses (exclusions apply).


Contact info

3.9

Great

TrustScore 4 out of 5

15k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(15,034)

2,759 reviews in the last 12 months

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Rated 3 out of 5 stars

Poor Quality for price paid

The order process and delivery couldn't fault. Great experience.
Given it states on the website ‘beware of cheap copies’ or similar, I would expect the quality of the shed to be a lot better than what was delivered. The pre fixed parts like the doors, panel looked like they were thrown together, nothing fitted properly or was aligned, nails were sticking out in a number of places etc. At least if I’d purchased a cheaper shed we would have at least saved money as I cant see the shed delivered could have been any worse. Disappointed having paid more for less.

23 October 2026
Rated 1 out of 5 stars

Really Poor Quality

My experience with Tiger Sheds didn't start off particularly well as I was told it would be delivered on Friday, then had a call saying it would be Tuesday. That was fine, however the shed ended up turning up on Monday. I had no call, no email to advise. Nothing.

The wood for the shed itself is such poor quality. A number of boards were already split, broken, or bowed.

The shed I bought ('The Silva') has a tongue and groove to connect the pieces which you're meant to hit with a mallet to push the pieces into place. The only issue is that as soon as you touch it with the mallet you find the tongue on the board just breaks off in pieces.

So many boards are slightly bowed that the shed simply won't go together. It'll probably end up as bonfire wood instead.

A very expensive mistake.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Wow! Exceeded my expectations

Wow! What a lovely log cabin. Installed today by Christoff and Kai who were polite and professional. They made a great job of it and tidied up afterwards. I would highly recommend Tiger, the quality is fantastic.

5 November 2026
Unprompted review
Rated 4 out of 5 stars

The ordering part was quite easy and…

The ordering part was quite easy and the person I spoke to was helpful and polite. The reason for 4 stars instead of 5 is because when I received the email confirmation he had put the wrong house number in. I rang back and it was amended, so all good in the end. I haven't received the shed yet so can't review it until I do.

28 October 2026
Rated 5 out of 5 stars

Good customer service my shed being…

Good customer service my shed being delivered earlier than expected

2 November 2026
Tiger Sheds logo

Reply from Tiger Sheds

Good Morning, Thanks for your review, We are happy to hear you are pleased with the customer service and with the early delivery. If you need anything in the future please let us know.

Tiger sheds customer care

Rated 3 out of 5 stars

Tiger Elite Pressure Treated Octagonal Summer House

I ordered a Tiger Elite Pressure Treated Octagonal 6 X 6 foot a few months. I personally would go for the 8 X 6 foot version of as the doorway is way too narrow to get furniture through on the 6 X 6. If I could send this one back and order the larger version I would. It was delivered a few days ago and the Tiger contractors erected the summer house the next day after delivery, which was done efficiently, but they did leave the packaging and surplus nails around the garden, which I had to clean up as I have a dog. I am also not impressed that I have to secure the window glass into the summer house myself with putty or something similar. I am not a glazier and just wanted the whole job done. My advice would be not to buy the smaller one, for me it was not worth the cost and the doorway narrow gap does NOT meet my needs.

3 November 2026
Unprompted review
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Reply from Tiger Sheds

Good Morning, Thanks for your review, We are sorry to hear that the installers did not clean up after themselves effectively, We do advised within our terms and conditions that sealing the windows is the customers responsibility, the install terms do state that they will erect the building only. If you need anything in the future please let us know.

Tiger sheds customer care

Rated 5 out of 5 stars

Shedtastic!!

Had a few sheds over the years but Tiger sheds have easily supplied the best. You have to wait because their in demand but its well worth it. Good communication and friendly delivery service. I must say for the money the shed quality is excellent. Good quality materials and a good solid feel to the panels which were heavy which is always a good sign. The assembly instructions were refreshingly straight forward and clear to follow. I purchased a 6ft x 6ft shed and was able to complete assembly unaided in a few short hours. I added a small side deck and treated with a good quality wood/fence preserver.
Overall, cant recommend this company and its products enough. Buy with confidence.

14 June 2026
Unprompted review
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Reply from Tiger Sheds

Good Morning, Thanks for your review, We are very pleased to hear you are that you find the quality of your building to be of a high standard and had no issues putting it together, If you need anything in the future please let us know.

Tiger sheds customer care

Rated 5 out of 5 stars

Plenty of sheds on display and the…

Plenty of sheds on display and the salesman was very helpful in dealing with my purchase

2 November 2026
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Reply from Tiger Sheds

Good Morning, Thanks for your review, We are happy to hear you are pleased with the range of sheds we have on display and you were able to be helped out by one of our sales agents. If you need anything in the future please let us know.

Tiger sheds customer care

Rated 1 out of 5 stars

I have noted your response but can you…

I have noted your response but can you please tell me what it is your going to do about it seeing as we have paid out a lot of money for a product that isn’t fit for purpose
I mean come on a building that you cannot open the doors and windows
Everyone read my previous reviews then read tiger responses do you really want to buy from this outfit
I look forward to your response tiger sheds

3 November 2026
Unprompted review
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Reply from Tiger Sheds

Hi Robert, Thanks for your review, We would be happy to look into your concerns further to see what could potentially be done, please email customersupport@tigersheds.com and we can discuss.

Tiger sheds customer care

Rated 5 out of 5 stars

Site visit informative

Site visit informative. Information re erection clear. Response, to date, from installer excellent.

2 November 2026
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Reply from Tiger Sheds

Good Morning, Thanks for your review, We are happy to hear you found the site visit informative and the communication to be of a high standard, If you need anything in the future please let us know.

Tiger sheds customer care

Rated 4 out of 5 stars
Tiger Sheds logo

Reply from Tiger Sheds

Good Morning, Thanks for your review, We are happy to hear you are pleased with your experience so far, If you need anything in the future please let us know.

Tiger sheds customer care

Rated 3 out of 5 stars

some of the materials were not fit for…missing and broken parts not cut long enough

some of the materials were not fit for purpose no quality control .missing parts broken parts parts made from wood looked like scrap rotten wood an crumbled in your hand . instruction in places were poor especially trim .you had to decide where they went and how skirting too short all one size although shed has different length walls .so had use off cuts to finish of putting together was ok but sometimes you darn,t tap to hard ,when i phoned about missing broken parts they said maybe two-three weeks ,not next day that then leaves you to not complete the building ,just imagine if i subbed this out to a builder if i was old id have two bills by him..id like to say good buy but it could have all been prevented by quality control and better after sales. yes i did complete the build but to be honest id have to take the roof off to repair the broken and missing parts not happening so its lucky there was few scraps that they used for packaging that i reshaped ,to overcome this issue ,they also never did phone me back as promised ,i feel i built the last top rows out of off cuts from packaging .now would i recommend them there is a lot of plusses few negatives ,i coped but others might not i feel i should have been given extra 25% off for all the bad quality and missing parts ,but saying that you never want this to happen on a project that you put time aside to do ,as yo cannot leave for 3 week for them to ship parts out ,that even hoping that happens .when are they giving me my money back for for completing thier product , the doors are a bit flimsy well the retains parts that you expect to be strong to stop burglars from breaking in ,as its a shed that's what you want it to do .

5 August 2026
Unprompted review
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Reply from Tiger Sheds

Good Morning, Thanks for your review, We are sorry to hear you are not too pleased with the quality of your building, we strive to deliver customers with better than this, We value your feedback as it helps us improve as a business, If anything remains outstanding please let us know.

Tiger sheds customer care

Rated 5 out of 5 stars

Great service

Great service, kurb side delivery but easy to setup as the panels are straight forward and simple to assemble, took me and the wife less than 1hour to assemble it, looks great in the allotment too

22 August 2026
Unprompted review
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Reply from Tiger Sheds

Good Morning, Thanks for your review, We are are happy to hear you are pleased with the ease of setup and you faced no issues, If you need anything in the future please let us know.

Tiger sheds customer care

Rated 5 out of 5 stars

Ive not had my shed delivered yet

Ive not had my shed delivered yet, but im hoping it goes smoothly as I live in a terraced house they will have to go around the back of my house which Is another post code so im hoping they will get there. Fingers crossed.

1 November 2026
Tiger Sheds logo

Reply from Tiger Sheds

Good Morning, Thanks for your reply, We are happy to hear you are pleased so far, If you have any concerns please do let us know and we would be happy to discuss with you.

Tiger sheds customer care

Rated 1 out of 5 stars

**DO NOT BUY FROM THESE**

**DO NOT BUY FROM THESE**
They don’t even deserve a 1*
I bought a 12x6 shed the sales man was spot on and was straight forward
I bought the shed for my motorbike had to wait 9 weeks for it to be delivered which turned into over 3 months. The day it got delivered the driver said there’s a panel missing so I rang customer service I had to wait a further 2 weeks for the panel when it got delivered they sent the wrong side panel.
When I managed to get the shed up the windows they sent was wrong by a country mile rang customer service again they said they will send the right ones out in 3-5 days a week past still no windows so I emailed them for them to tell me they got damaged they will send some more another week past the windows finally came I paid nearly £1200 for the shed they said they would give me some compensation they give me £25 after spending £30 on purspex for temporary windows to keep it water tight £80 to restore my bike as I cancelled it due to the shed getting delivered but all the problems I had to restore it.
I wouldn’t use tiger sheds again and anyone looking at buying a shed do not buy from these

27 October 2026
Unprompted review
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Reply from Tiger Sheds

Good Afternoon, Thank you for sharing your feedback, and we are truly sorry to hear about the difficulties you’ve experienced with your 12x6 shed order. We always aim for a smooth and reliable service, so it is very disappointing to learn that your experience fell so far short of expectations.

We’re glad you found our sales team helpful at the start. We note your concerns regarding the delivery taking longer than originally advised, the missing panel on arrival, receiving an incorrect replacement, and then issues with the windows including further delays and notification of damage. We also appreciate you sharing the additional costs you incurred and your view that the compensation provided was not sufficient.

We understand how frustrating and inconvenient this must have been, and we are sorry that matters were not resolved as quickly as they should have been. We take all feedback seriously and will be reviewing the points you’ve raised within our team to see where our processes can be improved.

Tiger sheds customer care

Rated 5 out of 5 stars

Tiger 8x6 Lean To Pent

I ordered a 8x6 lean to pent shed at the beginning of August, there was a bit of confusion that I hadn't paid which I had, to be fair to Tiger was rectified with one email in less than an hour so I can't fault customer service at all, the shed arrived in October delivered by a lovely chap called Danny, your typical full of banter Yorkshire man, he went right out of his way to make my delivery as easy as possible with a good laugh and so much help on a cold wet day. Give that man a bonus. We put the shed together a week later and it was pretty simple to erect with 2 of us and everything was there as intended. Now it's built and I've made a few customisations such as bigger hinges it's really good. Excellent quality and very sturdy, no damaged misfitting parts etc. have given it a couple of coats of golden creosolve and it looks stunning. Thank you Tiger Sheds

1 November 2026
Unprompted review
Tiger Sheds logo

Reply from Tiger Sheds

Good Morning, Thanks for your review, We are happy to hear you are pleased with your building and with the delivery service you received, If you need anything in the future please let us know.

Tiger sheds customer care

Rated 2 out of 5 stars

Delivery was a nightmare

Delivery was a nightmare!
My delivery was booked 7-12 am 29/10/26. Nobody arrived. I called customer service who said no issues so should be there soon. Still nobody arrived. I called again. I was told it was an agency driver and they could not tell me when he’d arrive. I asked to contact delivery driver. Answer was no. I asked them to give delivery driver my number. He called 2 pm to tell me it would be after 6pm!! Nice man. He then asked me who else would be there to help. I said nobody. Tiger had said twice that nobody needed to be home so only me. He told me that the shed had not been ready to load on time hence lateness. He was worried as he was on his own and it’s a multiple man job!! I called just before 6pm to check eta. It was already dark. He said traffic had been problematic and he’d prefer to deliver the next morning. He said he’d need help to unload as it was 16foot long materials and he could not do it alone. When he arrived he also could not get his lorry in my drive. I had to call a building firm known to me who sent two people to help to unload manually. One hour later the building firm sent an additional two people. Tiger Sheds man stood on the back of his lorry and handed the parts. This delivery has cost me 4x 2 hours of building work. It was also materially delayed. I fed back to Tiger Sheds who seemingly did not care and declined to compensate. Thank goodness Ive got professionals in to build it.

29 October 2026
Unprompted review
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Reply from Tiger Sheds

Good Afternoon, Thanks for your review, We are sorry to hear you were not pleased with the delivery process, we acknowledge this was not good enough but it is not a situation we are able to compensate in, We value your feedback and it will be passed on accordingly for future improvements.

Tiger sheds customer care

Rated 5 out of 5 stars

Plenty of options

Plenty of options. Easy to order. Communication has been good so far.

1 November 2026
Tiger Sheds logo

Reply from Tiger Sheds

Good Morning, Thanks for your reply, We are happy to hear you are pleased with the broad range of options and the ease of ordering. If you need anything in the future please let us know.

Tiger sheds customer care

Rated 3 out of 5 stars

To be fare the shed I bought is very…

To be fare the shed I bought is very good and it was easy to erect with two people. How it arrived was well packaged and not damaged but it was three weeks late, so if you want a good shed but dont mind it being delivered late then carry on. The customer service once I reported the shed was late was average, you can tell the people on the other end of the phone were reading from a well rehearsed script. My shed purchase was £1699 so you can imagine I was worried when it didn't arrive. The quality of the materials used in the shed are good be be warned the wood will be wet because I believe your choice of shed is made to order. Time will tell if the shed stands up to our winters and possibly hot summers in the future.

24 September 2026
Unprompted review
Tiger Sheds logo

Reply from Tiger Sheds

Good Afternoon, Thanks for sharing your feedback, We are happy to hear you are pleased with your building once it arrived, We apologize for the issues you faced throughout the process, We value your feedback and it will be used for future improvements.

Tiger sheds customer care

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