The Drinks Bakery Reviews 

111
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavours and crisp texture of the savory snacks, highlighting them as wonderful treats for social gatherings and everyday personal enjoyment. Consumers also appreciate the exceptionally fast delivery service and secure packaging, noting that orders consistently arrive safely, promptly, and beautifully presented. Though some reviewers experienced occasional issues, such as broken items during transit or unexpected negative changes in product texture and flavour. A few people also mentioned occasionally receiving incorrect products within their delivered boxes or missing their previously preferred local retail stock options.

What people talk about most

Product

Consumers find product to be positive, praising the delicious, high-quality, and flavorful savoury biscuits... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are delicious, high quality, and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting quick and efficient shipping times.... See more

Service

People report positive experiences with service, highlighting superb and first-rate support from staff... See more

Order

Reviewers mention positive feedback about order, noting that it is easy to place and offers good value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Drinks Biscuits have long been my favourite top-tier nibbles and they've knocked it out the park with the new gruyere and tarragon flavour. Absolutely inspired combo that goes beautifully with a c... See more

Company replied

Rated 5 out of 5 stars

The biscuits are not just crisp, soft and full of flavour but are so well designed to accompany the drinks they list on each pack. I dont buy them frequently as its one of my lifes extravagance.

Company replied

Rated 5 out of 5 stars

The order was easy to place, good value for money and quickly despatched. Upon receipt of items, they were securely packaged, high quality and delicious. Highly recommend this Company and their produ... See more

Company replied

Rated 5 out of 5 stars

I love these biscuits - I was introduced to them a few years ago as a Christmas gift and now have them annually! Order process straight forward and delivered in good time and may happy recipients lik... See more

Company replied


Company details

  1. #36 of 45 best companies in Bakery
  2. #3 of 3 best companies in Biscuit Shop
  3. #9 of 11 best companies in Wholesale Bakery

Written by the company

The Drinks Bakery creates award winning savoury ‘Drinks Biscuits’ that are expertly flavour profiled to match great drinks such as craft beer, fine wines, whisky and of course gin. Founded in 2017 by Andy Murray (not that one) who travelled Europe in a campervan with his foodie-obsessed family every summer as a child, eating in bars and brasseries and visiting amazing food markets which turned into his inspiration. Aperitif with a little snack to match in his family was like their religion! Andy started baking at 10, was a decent cook by 14 and wine qualified by 19. He’s since owned restaurants, gastro pubs and a wine business and wondered why snacks weren’t keeping pace with the multitude of great craft drinks, so he set about creating a range of premium snacks as a more thoughtful alternative to crisps and nuts. Andy continues to eat and drink his way around the world, fuelling his desire to create a more thoughtful link between the worlds of craft, premium drinks and the common snack. He passionately believes that every great drink deserves a great snack.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(111)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Incorrect product in the boxes

Incorrect product in the boxes. Entire consignment.

Contacted company to inform them including batch numbers but the problem persists in subsequent batch(es).

Not even offered a gesture of goodwill.

Date chosen was the last time that this went wrong but it has been persistent.

11 August 2026
Unprompted review
The Drinks Bakery logo

Reply from The Drinks Bakery

Hi Christine,

We are sorry about the mix up, this will be investigated. We have emailed you back regarding replacement biscuits, we are awaiting your reply.

All the best,
The Drinks Bakery

Rated 5 out of 5 stars

Stunning snacks and a great service!

I'd never heard of Drinks Biscuits before, and now I'm a serial drinks biscuiter, if there is such a thing. Dealing with the company has been easy, delivery and packaging was perfect and the biscuits themselves are really nice, moreish and part of my weekly drinking habit! I don't have a problem by the way, I just like beer and now, Drinks Biscuits!

16 July 2026
The Drinks Bakery logo

Reply from The Drinks Bakery

Thank you for your lovely review. We're pleased you can now raise your glass to proper flavour!

Rated 5 out of 5 stars

Highly recommend this Company

The order was easy to place, good value for money and quickly despatched. Upon receipt of items, they were securely packaged, high quality and delicious. Highly recommend this Company and their products

15 June 2026
The Drinks Bakery logo

Reply from The Drinks Bakery

Thank you for your kind review!

Rated 5 out of 5 stars

Great biscuits

These are great biscuits and we now buy direct as we can't get them at our local Waitrose any more. All of them are great flavours and make lovely gifts as well. Arrived promptly.

1 June 2026
Unprompted review
The Drinks Bakery logo

Reply from The Drinks Bakery

Thank you for your lovely review!

Rated 1 out of 5 stars

product was not packed in any shipping…

product was not packed in any shipping box and items arrived completely broken, packages ripped up and opened, product completely in crumbles

20 April 2026
The Drinks Bakery logo

Reply from The Drinks Bakery

Dear Gerald, this is terrible to hear. We are so sorry your order has not reached you in perfect condition. Unfortunately from time to time the delivery services mishandle our parcels. I will contact you to make sure we can replace these for you immediately. Best regards, Andy (Founder)

Rated 5 out of 5 stars

5 star product.

Easy to use website. Items well packed. Excellent quality product.

6 February 2026
The Drinks Bakery logo

Reply from The Drinks Bakery

Thank you for your 5 star review. We're thrilled you found our website easy to use and enjoyed our biscuits.

Rated 5 out of 5 stars

These are the best cheese biscuits

These are the best cheese biscuits! Not cheap, but I’ve never found any more delicious.
But could you please let me know why you have stopped supplying Waitrose? I know I am not the only person to have been buying them, and while I will continue to buy them online from you, it does cost more.

23 March 2026
Rated 5 out of 5 stars

Drinks Bakery

Drinks Bakery is very easy to deal with. They are fast and are always there to fix anything with the orders.

9 March 2026
The Drinks Bakery logo

Reply from The Drinks Bakery

Thank you for your kind review, Sarah.

Rated 5 out of 5 stars

Highly recommended.

Tried the drinks biscuits on an Aer Lingus flight and I was hooked. The Lancashire cheese & spring onion goes really well with Burren onion jam. This is my second purchase and I would highly recommend. 5 stars.

5 February 2026
The Drinks Bakery logo

Reply from The Drinks Bakery

Thank you for your kind review, Gregory.

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