Banner for Thankbox

Thankbox Reviews 

1,097
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its exceptional ease of use and intuitive design, simplifying the process of setting up and sharing group cards for various occasions. People appreciate the product's effectiveness as a solution for collecting personalized messages and contributions, offering a meaningful alternative to traditional cards. However, some reviewers were not happy with aspects of gift card redemption. People mentioned restrictive redemption options, misrepresentation of voucher use, or difficulties in accessing and utilizing their gift cards.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting it as easy to use, straightforward,... See more

Product

Clients share positive opinions on the product, often describing it as a great replacement for traditional... See more

Website

People report positive experiences with the website, praising its elegant design and intuitive interface,... See more

Service

Customers consistently note positive experiences with service, often highlighting its reliability and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and excellent customer care.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect gift to send our Aussie-bound son on his travels. Rather than adding additional weight of presents, family and friends sent him on his way with love, best wishes and photos. Super easy link... See more

Company replied

Rated 5 out of 5 stars

excellent experience from beginning to end. every part of the customer journey feels natural and easy. we've set up a farewell card in minutes, shared with contributors, and everyone has, to our surp... See more

Company replied

Rated 5 out of 5 stars

I found Thankbox through a quick Google search when looking for an easy way to coordinate a monetary gift with virtual gift card for the close mutual friend of 16 women all living different parts of t... See more

Company replied

Rated 5 out of 5 stars

We had to get a collection together quickly for someone who was leaving work sooner then expected. Someone mentioned this 'Thankbox'. Set it up, team leader shared via email to as many colleagu... See more

Company replied


Company details

  1. #30 of 42 best companies in Greetings Card Shop
  2. #7 of 9 best companies in Corporate entertainment service
  3. #33 of 69 best companies in Corporate gift supplier
  4. #25 of 47 best companies in Money transfer service
  5. #23 of 59 best companies in Payment service
  6. #2 of 9 best companies in Web collaboration platform

About Thankbox

Written by the company


The hassle-free way to organise a delightful card and gift collection.

Do it all online, wherever you are in the world. It's a digital way for lots of lovely people to celebrate one lucky person.

Start your card for free in one minute. No account required. Pay only when you're ready to send.

🥰 The perfect way to say "Farewell", "Happy Birthday" or "Congratulations". Made for remote teams spread around the globe.

💌 It's easy to create and gather messages from everyone. Thankbox supports unlimited number of messages that can be as long or as short as you like. Attach photos, videos, and GIFs to each message.

🎁 Set up a collection pot, too! Everyone can chip-in to a gift collection that the recipient can claim as a gift card for hundreds of retailers (or a prepaid card).

Create a Thankbox

Got an occasion? We got you covered. Thankbox can be used for:
  • Leaving cards
  • Birthday card and collection
  • Farewell cards
  • Wedding cards
  • Gift collections
  • Teacher cards
  • Retirements
  • Maternity leave cards
  • Graduations
  • Engagements
  • Sympathy & condolence cards
  • Get well soon cards
  • And any other occasion

Get up to 50% off when you buy cards in bulk. Check out our pricing page for more info.

Start for free, no account required!

Only pay when you're happy and ready to send your card.

Setup your Thankbox in one minute and start collecting messages & contributions immediately. You can split the cost with everyone and pay from the collection pot. We think it's fair to share.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,097)

220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankbox was super easy to use

Thankbox was super easy to use, easy to invite participants and easy to send. There's a good variety of backgrounds and decoration options. Reduced stress to provide a link to everyone to sign in and add special note, graphics or pictures. I would recommend it and will use again!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

We have loved using ThankBox

We have loved using ThankBox, all my colleagues and myself have found it so easy and love all the details you can include too.
Lovely being able to support a family run business too! The card was very reasonably priced, lots of desing options and easy to access.
The card was for an international intern so the whole process was really easy and a great price, and I loved the option to add gifs too.
Really would recommend!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful to use and receive.

I searched AI for a platform that would allow me to send a special card from many people to my sister for her birthday. Thankbox seemed to check all the boxes, so I tried it. I'm so happy I did! It was easy to use, to share with friends and to add pics and messages. The graphics and fonts available are a esthetically pleasing, as well. You receive an email when each person adds a message, you can schedule when the recipient can receive the card, and a final email is sent when the recipient opens the card. Loved it! 😍

16 July 2026
Unprompted review
Rated 5 out of 5 stars

good interface

good interface, fast, easy redemption.

13 July 2026
Unprompted review
Thankbox logo

Reply from Thankbox

Hey there,

Thank you for your review - we've contacted you to get some more feedback on the voucher redemption process to see how we can improve it.

Rated 4 out of 5 stars

Fantastic product

This would have been more than 4 stars, if one little disclaimer was present!

I have never purchased anything from outside of the US (sorry for being a tad uncultured 😅) so when the charge to convert my payment to their currency came through, I freaked out a bit. Had I been aware of that possibility in advance, it would have made the experience perfect. The UI is easy to navigate, with a decent amount of options, and was easy for others to be able to add a message.

Overall, fantastic product.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Simple to use

Simple to use. A great way to allow other team members to contribute towards a leaving gift. Recipient was very happy with the card/gift :)

30 June 2026
Rated 5 out of 5 stars

Easy to set up and share the link.

I found Thankbox to be easy to use and easy to share with colleagues. Since the pandemic I work as part of a team, working remotely from home, having the ability to link everyone to an online card for personal messages was the perfect solution. I will be using Thankbox again in the future and sharing the link with friends and colleagues.

30 June 2026
Rated 5 out of 5 stars

Easy to Adapt, Sign and Send!

Really easy process to set up a card, send it to remote colleagues to sign, and ultimately send it on to the recipient.
The best features for me, which not all other providers offer, was to download the card as a PDF and to fully adapt the card design - being a global company, we wanted a multi-lingual message on the front, which was easy to do with Thankbox.

30 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look