Excellent company to deal with, needed a specific size water tank & delivered next day, can fault. Even called to mentioned that we had missed a fitting on the order & added on to the order for us.... See more
Company replied
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Review summary
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Reviews shaping this summary
Very helpful. Order was placed and contact made to explain item was currently out of stock. However, Matt spoke to the manufacturer and arranged for a direct delivery from them. Also initially offered... See more
Company replied
Great company to deal with. Asked for help in finding a replacement for my shower bath screen which had been fitted 12 years ago. Big thanks to Malcolm who went out of his way to find an alternative... See more
Company replied
AI placed ordered on water tank and unfortunately after installation found out new tank leaking, phoned the manufacturery and they told me to buy another one and will be refunded money to supplier.... See more
Company replied
Company details
- #7 of 53 best companies in Plumbers' merchant
- #10 of 113 best companies in Bathroom Supply Shop
- #16 of 73 best companies in Central Heating Service
- #3 of 73 best companies in Heating equipment supplier
- #15 of 118 best companies in Heating service
Written by the company
Specialist Stockist of Polypipe Underfloor Heating Lowest UK Priced Worcester Bosch Boilers, All Radiators - Henrad Ecorad Boiler Baxi Boiler Vaillant Worcester Bosch Ideal Potterton Alpha Copper and stainless Cylinders from TDL Online - Trade Distribution Ltd
Tdlonline Details
Written by the company
- Free Delivery on Orders over £100
- Free Delivery on Orders over £100 Next Day Delivery If In Stock Most Items on Website are kept in stock Price Match available on Most Products
Contact info
Unit 2 C Quarrywood Ind Est, ME20 7NA, Aylesford, United Kingdom
- 01622 716758
- matt@tdlonline.co.uk
- www.tdlonline.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick delivery
Quick delivery. Great communication. I was ordering a replacement product. Communication was essential. All arrived on time and as listed.
28 August 2026
Easy site to order
Easy site to order what you want.After I made order had an email back quickly to say it had been implemented then another one to confirm delivery and courier name.
Arrived on time and they fitted perfectly.
100% Satisfaction.
David Parry
30 August 2026
Good on-line experience
I purchased a hot-water cylinder. Good on-line experience, good price and rapid fulfilment. However, performance of delivery partner was poor.
26 August 2026
Professional service from start to finish.
Possibly one of the most professional experiences ordering large items online. From order to delivery in less than 48hrs, at a price a fraction of their competitors is quite a feat.
23 August 2026
Good online website
Good online website
Delivery next day. excellent considering the weight and bulk of the purchase, A tempest cylinder
Good communications
23 August 2026
Quick delivery and good communication…
Quick delivery and good communication to let me know when it arrives.
23 August 2026
New H/W cylinder …
Competitive price easy to deal with delivered on time to the front door driver polite and friendly
14 August 2026
Excellent advice and follow up
Excellent advice in selecting a cylinder for a slightly unusual application. Also called me to correct a small error I made on the online ordering system.
12 August 2026
My first order with TDL
My first order with TDL. Excellent service. Product arrived on schedule. Communication with TDL was first class they do what they say. Very happy to use them again.
11 August 2026
Reply from TDL Online
Thanks for the review Rob
Reply from TDL Online
Hi Edyta, Really sorry you feel this way. Order placed Friday 3.30pm. We emailed you to say order will be delivered Tuesday. Pallet company arrived and you wasn't home. We have reorganised as per you email for Delivery Thursday as confirmed via email.
Reply from TDL Online
Thanks for the review Paul
Good communication
Good communication, fast delivery, good price - will defiantly use your company again - Thank you.
5 August 2026
Reply from TDL Online
Thanks for the review Simon
Life Made Easier
I placed the order for my new hot water cylinder on Mon 3rd Aug and it arrived at my house in the morning of Thu 6th allowing my plumber to get it installed that very evening. I paid a good price for it and delivery was fast. Would definitely use TDL again.
3 August 2026
Reply from TDL Online
Thanks for the review Glenn
Excellent service and good prices
Excellent service and good prices. Great to have someone at the end of the phone if you’ve got any queries. My delivery came on the specified date without any hassle.
28 July 2026
Reply from TDL Online
Thanks for the review Dave
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