Jørgen Hilsen was especially helpful this late Sunday evening, with an shower mixer problem. He explained and help me find a good solution as I had the water turned off at the house. Many thanks Mr H... See more
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I ordered and paid for an item (panini grill 2000W), went to collect it from Click&Collect of Silvan on Lygten, had to wait nearly 15 minutes for someone to show up after ringing 3 times every few mi... See more
We ordered large pots for the porch, the order was easy and convenient. We wanted to order some compost as well but it made the delivery much more expensive(400 dkk instead of 99 dkk, which is what... See more
Company replied
I had a great experience at Sylvan recently thanks to Ebbe. I came in looking for the right screws to hang some shelves, and he was incredibly helpful and patient. He took the time to understand what... See more
Company replied
Company details
Written by the company
Man-fre: 9-17, lør-søn: 9-16, helligdage: 9-16
Written by the company
Contact info
Edwin Rahrs Vej 88, 8220, Brabrand, Denmark
- 82528252
- kundeservice@silvan.dk
- www.silvan.dk
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Tobias was very helpful and guided us…
Tobias was very helpful and guided us to what we needed.
Jørgen Hilsen was especially helpful…
Jørgen Hilsen was especially helpful this late Sunday evening, with an shower mixer problem. He explained and help me find a good solution as I had the water turned off at the house.
Many thanks Mr Hilsen 😀
Item ordered for C&C actually unavailable
I ordered and paid for an item (panini grill 2000W), went to collect it from Click&Collect of Silvan on Lygten, had to wait nearly 15 minutes for someone to show up after ringing 3 times every few minutes, then I got a wrong item (smaller, cheaper panini grill), and after I realised at home it wasn't what I had ordered, I had to go back, wait again to find out the actual item is not available (there were 3 items available at the location according to the website) and I can go to Kundeservice desk to get a refund. How can an item be not in store and yet be shown online as available for Click&Collect?
I wasted an hour of my life on this. But at least the return was quick, I got money back the following day. The staff was pleasant and helpful.
Ordered 19 bags of insulation delivered…
Ordered 19 bags of insulation delivered at home, they shipped a palled made of 16 bags, still charging the full amount. Customer service is not replying
Simple and easy
Very satisfying and Past delivery 100%
Very satisfying and Past delivery 100%
i recommended.
The drill works very well
The drill works very well. I’m very impressed with its performance. The service was also great. The drill arrived on the estimated delivery date just in time!
May use AI-assist with repliesRead more
Amazing and fast service from Jørgen
Amazing and fast service from Jørgen, who was really nice, helped me with all that I needed and explained everything simply!
Reply from SILVAN
Reply from SILVAN
Bertram was super helpful and kind
Bertram was super helpful and kind. Awesome service
Reply from SILVAN
Lovely store
Lovely store, bossman Oliver really helped me out with everything I need. Highly recommend for any consumer hardware needs or copying your keys.
Reply from SILVAN
Don’t use click & collect
Never got my order after it was supposed to be ready for click & collect. Had to order it for delivery a week after as nobody bothered to get in touch despite me calling the specific shop. Still haven’t received a refund or update, but they need a review lol.
Reply from SILVAN
Very good and supportive supplier
Silvan is a really good house and DIY equipment and products. Very helpful team and a good range of products always on shelves.
Reply from SILVAN
Great service, always staff ready to help.
Great service, Kasper helped find exactly what I’m looking for also took the time to assist with cutting a wood plank which saved me lot of time. My previous visits were also great more choices with the products and staff ready to assist.
Reply from SILVAN
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