Shimmer07 Reviews 

141
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, most reviewers were somewhat happy with their experience overall. Many customers found certain products, like shower heads, to be powerful and effective, and praised the quality of specific items. Reviewers also appreciated efficient delivery, easy ordering, and positive interactions with helpful customer service. However, some customers noted receiving products that did not match descriptions, often being incorrect sizes, different items, or lower quality than advertised. Frequent complaints also arose regarding order issues, such as missing items or non-delivery. Many reviewers expressed dissatisfaction with customer service and the refund process, citing unresponsiveness, delays, ignored requests, or being asked to pay for returns.

What people talk about most

Product

Customers had ambiguous experiences with product quality and accuracy, with many expressing significant... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers expressing satisfaction... See more

Order

Consumers find the ordering process to be ambiguous, with many expressing dissatisfaction due to receiving... See more

Refund

Users describe negative interactions with refund processes, often encountering significant delays and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the kindness, efficiency, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Have had previous power shower heads from you but this one doesn't do what you say does plus very heavy especially if disabled.

Rated 3 out of 5 stars

I bought what I think is a gd product, not actually tried it yet, and I've been hounded constantly by emails from this company, ill never use shimmer07 again

Rated 3 out of 5 stars

Bought shower head on line. Arrived ok, but product Water flow rate (lpm) was low compared to my existing Mira shower head. Will keep as a spare, but probably wont use

Rated 3 out of 5 stars

The shower head has increased the pressure coming through. Sadly the water leaks through other parts of the head and I cannot find why.



Contact info

2.8

Average

TrustScore 3 out of 5

141 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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2.8

All reviews

(141)

141 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst company ever

Worst company ever, order an air cooler and what arrived is a far with a mist. It doesn’t even look the same as advertised, it took 3 weeks to arrive ended up disappointed.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 3 ceiling fans

I ordered 3 ceiling fans, when I opened them I first was a little disappointed in the size of them, but honestly they work brilliantly. I did have a problem as one of the remotes didnt work, so i bought some batteries and replaced it, but it still didnt work, so contacted Shimmer07, and I sent them a video of it, showing one doesn't work but one of the others did work. Outcome, they are reimbursing some money back to me, which I am very pleased with. Since this I have ordered 2 more. Thank you for all your kindness and help.

4 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 2 alarm clocks with WiFi…

I ordered 2 alarm clocks with WiFi camera. I received 2 alarms clocks without cameras.
I contacted Shimmer customer service as soon as I received them and haven't heard anything back to arrange a refund or exchange. Radio silence apart from the multiple emails getting me to buy other stuff!

1 June 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE DONOT TRUST - THIS IS A SCAM

The his is a scam, in so far as the product I bought, the phone holder for the car, claimed it’s:
-twist on suction pad meant it would securely stick to sift or hard surfaces in the car, from the plastic, leather or glass arts
-its magnetic head would grab your phone and shaking it wouldn’t dislodge it
-so secure you could attach it to the door glass to pull the door shut or the body to pull it open
-the arm so stable it would grab & keep your phone still
-if you tried to shake your phone off it could not
These are all lies!
It hardly grabs the iPhone at all, & having tried it with the Samsung, no different
You can ONLY attach it to hard surfaces in the car or risk it coming off with the car movements, and with soft sections it would topple over
The arm just extends or retracts for the few seconds the phone is attached & even then, the first bend means the phone flies off the ‘magnetic???’ Pad.
The comms throughout were non existent as no replies other than offering more rubbish.
It’s a total waste of money & buyers should beware!
Will be reporting to Trading Standards as they need their access to our market withdrawn.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

scam company

i bought an item from this place i waited a long time for to get tracking info about a month later i received an email saying it was delivered at 7 o clock in the morning by ups parcel delivery company but nothing was delivered i tried my tracking info on ups tracking service which came up as invalid when i contacted slimmer07 they said it was delivered and to check with royal mail but they never delivered it and tracking info is not on their system slimmer07 wont refund me as they say it was delivered ive asked for proof of delivery but im getting no where so i really think they are a scam company i will never buy anything again from them every email i send them they just say its delivered

16 April 2026
Unprompted review
Rated 1 out of 5 stars

My payment was taken immediately

My payment was taken immediately, product (nail trimmer) came from China and never worked !! Internal damage. They will not refund me or answer my emails. I even offered to return the item but they are not responding. loads of spam adverts..do not trust this company...still no contact so im making people aware

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Company sent me a cheDO NOT BUY FROM THEMap mixing mug…

Company sent me a cheap mixing mug instead of the item I ordered.
I complained, they did get back to me and offered a 50% refund. Why would you accept this when they sent me the wrong item?
Have emailed 6 times and get the automated response. Yet no answer to my full refund!
DO NOT BUY FROM THESE PEOPLE THEY ARE CROOKED.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS A VER VERY CORRUPT COMPANY!!!

THIS IS A VER VERY CORRUPT COMPANY!!!
THE ITEM I BOUGHT FROM THIS COMPANY ARRIVED BROKEN AND NOT FIT FOR PURPOSE.
I CONTACTED THROUGH EMAIL AND ASKED FOR A RETURN LABEL TO RETURN IT FOR A REFUND.
I WAS ASKED TO SEND PHOTOS / VIDEO AND I TOLD THEM I HAD NO CAMERA THAT I WANTED TO RETURN IT FOR A REFUND.
THEY KEPT SENDING THE SAME MESSAGE OVER AND OVER AND OVER LOOKING FOR PHOTOS/VIDEO AND TOOK NO NOTICE OF MY MESSAGES.
THEY WONT SEND ME A RETURN LABEL AND HAVE STOLEN MY MONEY!
I WILL BE CONTACTING FACEBOOK TO LET THEM KNOW WHAT KIND OF COMPANY THEY ARE ADVERTISING .

18 May 2026
Unprompted review
Rated 4 out of 5 stars

Once the one dog kept still

Once the one dog kept still, well, nearly still it was easy to apply. It seems to have worked so far, so let's give it another few months to see properly

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Worst piece of rubbish I have ever…

The worst piece of rubbish I have ever had the misfortune to part with my money for. Bears on resemblance to the clever filming. Clear case of false advertising

15 April 2026
Unprompted review
Shimmer07 logo

Reply from Shimmer07

Dear customer,
We are truly sorry you’re extremely disappointed with your purchase and feel the item is nothing like the promotional photos. We sincerely apologise for the misleading presentation and false advertising that left you with such a terrible experience.
Please share your order number via our support email (service@shimmer07.com ), and we’ll arrange your return and full refund immediately to make this right.

Rated 1 out of 5 stars

I ordered a Milk Frother as shown in…

I ordered a Milk Frother as shown in the advert. However I received a completely different item, a magnetic stirrer cup, not a frother.
I claimed, and thankfully received, a full refund using the 2015 Consumer's Rights act, where when a item received is not as described then the responsibility for the cost of its return is of the retailer.

20 April 2026
Unprompted review
Shimmer07 logo

Reply from Shimmer07

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@shimmer07.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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