Sell Your Problem Car Reviews 

2,740
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional level of service provided, noting that the team is extremely friendly, polite, and ready to offer reassurance during difficult situations. Reviewers frequently express appreciation for how effortless the entire journey is from the initial contact to the final arrangements. Some people also felt that the financial transactions were remarkably straightforward, providing fair and honest valuations for vehicles that required significant repairs. Consumers point out that payments are issued instantly before vehicle collection, while all necessary administrative paperwork is handled seamlessly without any unexpected complications.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, professional, and seamless experience... See more

Staff

People report positive experiences with staff, describing team members as professional, friendly, and... See more

Payment

Users describe positive interactions with payment, highlighting the remarkable speed and efficiency of the... See more

Price

Customers consistently note positive experiences with price, highlighting that the quotes provided online are... See more

User experience

Consumers find user experience to be positive, highlighting a smooth and stress-free process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a high value vehicle with a serious engine issue. Costs quoted for repairs were just uneconomical and decided my only option was to sell the vehicle with the issue so knew I’d take a significant h... See more

Company replied

Rated 5 out of 5 stars

Garage was quoting £5000+ for a new engine following investigation of an engine problem. Sell Your Problem Car gave me a good price for the car first time of asking - many others gave me a lower f... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic company, made everything so easy and effortless for me ive sold my car, money exchange within seconds and gov.com papers all done for me all I need to do now is wait for car to be... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied


Company details

  1. #11 of 91 best companies in Car dealer
  2. #1 of 10 best companies in Auto market
  3. #9 of 60 best companies in Vehicle Repair
  4. #11 of 55 best companies in Car service
  5. #2 of 4 best companies in Salvage dealer
  6. #5 of 55 best companies in Used car dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,740)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very easy to deal with very helpful and…

very easy to deal with very helpful and honest wouldn;t hesitate to recommend just a decent car buying company.

3 September 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Alex,

Really glad we could help. Thank you for the kind review :)

All The Best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Very easy process

Very easy process. Sean was great and all sorted within a few hours.

28 August 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

Thank you for the review, it's appreciated

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Excellent service great pricing and…

Excellent service great pricing and superior contact made the transaction very easy and stress free highly recommended will definitely use again in the future

21 August 2026
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Reply from Sell Your Problem Car

Hi Ben,

Really glad we could help. Thank you for recommending us and an even bigger thank you for taking the time to leave us a review

All The Best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Fantastic service

Sean made this such an easy and painless transaction, value for money and help 100% worth dealing with,cheers guys

26 August 2026
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Justin,

Thank you very much for the review, it's appreciated.

Kind regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

High Value Vehicle with serious engine issue….

Had a high value vehicle with a serious engine issue. Costs quoted for repairs were just uneconomical and decided my only option was to sell the vehicle with the issue so knew I’d take a significant hit on the value. Dealing with Sean and the team was quick and straightforward with the valuation received quickly, the vehicle collected promptly and the money in the bank straight away. Very happy with the service provided.

20 August 2026
Unprompted review
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Reply from Sell Your Problem Car

Hi Mr Fletcher,

Really glad we could help. Thank you for the lovely review, it means a lot.

All The Best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish
Quick communication, smooth payment process and made selling my broken van completely stress free.
Would definitely recommend!

19 August 2026
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Sam,

Thank you for recommending us and an even bigger thank you for leaving us a review

All the best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Fantastic from start to finish would…

Fantastic from start to finish would definitely recommend thank you Sean and Harvey stress free sale. Thank you

12 August 2026
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Reply from Sell Your Problem Car

Hi Kirsty,

Thanks for the nice review, it means a lot :)

All the best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Excellent service

Garage was quoting £5000+ for a new engine following investigation of an engine problem. Sell Your Problem Car gave me a good price for the car first time of asking - many others gave me a lower first quote then worked their way up over the following days. But still below the price offered by Sell Your Problem Car.

Whole process was easy, communication was excellent and they sent over the cash instantly when the recovery van arrived to collect the car. Heard some stories of other companies trying to knock down prices on collection but not the case here, what they quoted is what they paid. No questions asked.

Helped me out in a bit of sticky situation. Would certainly recommend to anyone who found themselves with a similar problem.

17 August 2026
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Reply from Sell Your Problem Car

Hi David,

I'm really glad we could help with your car. Thank you for taking the time to leave us a lovely review.

Kind regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

I can’t believe how easy it was

I can’t believe how easy it was to sell my car, one on-line form, an email and then the money was in my bank, DVLA notified and collection sorted. Perfect

5 August 2026
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Reply from Sell Your Problem Car

Hi Des,

Thank you very much for taking the time to leave us a review, it means a lot.

Kind Regards
Sean At Sell Your Problem Car

Rated 5 out of 5 stars

Terrific Company!

From receiving the quote (which was better than what other similar companies were offering) to collecting the car, the whole process was quick and simple.

Spoke to Sean who was very friendly and once I confirmed a couple of details, payment was made right away even before the car was collected. They even sorted the DVLA stuff out as well.

If I was in this situation again, I'd have no hesitation using Sell Your Problem Car again.

4 August 2026
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Reply from Sell Your Problem Car

Hi Logan,

Really glad I could help. Thank you for the kind words and thank you for taking the time to leave a review

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Friendly and helpful,nothing was to…

Friendly and helpful,nothing was to much trouble.the whole process was conducted very efficiently.payment and collection happened quickly.

4 August 2026
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Reply from Sell Your Problem Car

Hi Steven,

Thank you very much for the nice review, it's appreciated

All The Best
Harvey at Sell Your Problem Car

Rated 1 out of 5 stars

Poor quotes, pushy communication

I got a laughably low quote, and then repeatedly spammed with emails when I didn’t accept it.

28 July 2026
Unprompted review
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Reply from Sell Your Problem Car

Hi Georgette,

I'm sorry you were not happy with our quote. We give a guaranteed offer, which is fully honest and transparent with zero deductions. There is no obligation whatsoever to take our offer, it is free to get an offer and our offer is open for 21 days.

If you look at our previous recent reviews, we are rated highly because we do not bombard people with emails, or push people with offers with a short expiry date. We send one email reminder a week over our 21 day offer. We never get in touch once the offer has expired. You can opt out anytime which you did today. If you had let us know sooner, we wouldn't have sent any reminders out whatsoever.

I wish you all the best with your car, and I hope you have a great rest of your week.

Kind regards
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Very professional excellent…

Very professional excellent communication didn't bombard me with unwanted emails once I accepted the offer got paid quickly with no fuss

22 July 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi George,

Thank you very much for the kind review, it means a lot.

All The Best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Quick, Easy process, no hidden fees or prices dropped

Can’t recommend sell your problem car enough. They gave me a fair price for my car with no pressure and no dropping the price once they’ve seen it etc. They answered my questions quickly and kept in contact with me throughout the process. It was made so easy for me and took a little bit of stress away from a very stressful situation. Thank you guys I will definitely recommend you to others.

26 July 2026
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Reply from Sell Your Problem Car

Hi Donna,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All The Best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Great service, swift payment.

Harvey was our first point of contact and he made the whole process very easy and straightforward. Great price and very swift payment. Would highly recommend.

22 July 2026
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Reply from Sell Your Problem Car

Hi Sarah,

Happy to help! Thank you for recommending us and an even bigger thank you for taking the time to leave us a review

Kind Regards
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

This company is amazing great service so easy.

This company is amazing. Was so quick and agreed to the price. They did everything they said they would.

9 July 2026
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Reply from Sell Your Problem Car

Hi Tina,

Really glad we could help, thank you for the nice review :)

All The Best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Great service. Sean made the transaction as fast as…

Sean made the transaction as fast as humanly possible; after first contact with him he made a fair offer for my car and after acceptance of the offer funds were transfered and V5 exchanged, all within 3 hours start to finish. Brilliant.

13 July 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Andrew,

Happy I could help, thanks for the lovely review

All The Best
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

The whole process was so easy

The whole process was so easy. I definitely recommend anyone looking to sell to give these guys a call
Money in my account before the car was even collected

6 July 2026
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Reply from Sell Your Problem Car

Hi Rachel,

Really glad we could help! Thanks for the kind review

Kind Regards
Harvey at Sell Your Problem Car

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