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Safe Reviews 

13,876
•
TrustScore 4.5 out of 5

4.7

Security equipment
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Review summary

Created with AI, based on recent reviews

Looking at 1,559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the online platform very easy to navigate and sincerely appreciate the prompt, efficient delivery of dependable security products. Consumers frequently highlight the excellent support team and the remarkably smooth ordering process when purchasing specialized items like matching locks and safes. Some reviewers were not happy with unexpected delivery delays and occasional frustrating issues regarding damaged items arriving safely at their homes. A few other people also felt that the standard retail packaging lacked proper discretion when delivering sensitive items like household safes to properties.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting fast dispatch, prompt arrival on... See more

Service

Customers had positive experiences with service, frequently highlighting fast delivery, excellent... See more

Quality

Clients share positive opinions on quality, noting that the items arrive well-constructed, sturdy, and... See more

Order

Reviewers mention positive feedback about order, noting that the website provides a good selection of quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a new lock for my new back door and ordered a matching key number to the previously ordered locks. The lock arrived perfect as always easily fitted and that is now door number 6 and only on... See more

Rated 5 out of 5 stars

During renovation works one of the existing cameras was damaged. Having already purchased two CCTV kits from Safe, they were my first port of call. The representative I spoke to could not have been m... See more

Rated 5 out of 5 stars

I needed secure cylinders for a rented property and the Avocet certainly is that. Safe.co.uk assured me that 'extra' keys can't be cut at high street vendors so that was another plus point. Delivery t... See more

Rated 5 out of 5 stars

Very easy ordering from website and delivery as promised using reputable delivery firm. Ordered the fire safe wallet as well just to be on the safe side. Can see what a couple of people have mentioned... See more

Company details

  1. Security equipment
  2. also in
  3. Burglar alarm shop
  4. Closed Circuit Television Store
  5. Locks Supplier
  6. Safe & Vault Shop
  7. Safety equipment supplier

About Safe

Written by the company

Safe.co.uk

From safes to safe rooms and everything inbetween, ours is the best branded range of security products on the market. Competitively priced too.

Not only that, we'll expertly guide you through every decision so you can be sure you're making the right choice. We're proud of the excellent and personal service that we offer.

Founded in 2003, we've got decades of experience and a real wealth of knowledge ready to share with you. As the UK's leading online security retailer, you're safe with us.

FREE Delivery

That's right - FREE delivery on any product if you live in the UK mainland! There's even free next-day delivery on many lightweight products.

Brilliant Customer Service

We treat our customers as we like to be treated ourselves, and it shows. You can see some of the well-known brands who love using our products and services here.

Up to 50% Off

Selling 1,000's of safes every month gives us unbeatable buying power. That helps us to offer the UK's biggest range of security products as well as guaranteeing the lowest prices on the biggest brands. See our special offers to save up to 50% more on our already low prices.

Cutting Edge Features

Our website is bang up to date and packed with useful features like our Safe Wizard: perfect for things like finding the right product, switching from metric to imperial, comparing items or viewing images, video and 'real' size height charts.

Nationwide Callout

We work with locksmiths right across the UK, so there's always an engineer you can trust nearby. We'll also deliver and install your product wherever you are in the UK.

Price Match Promise

We love giving you the lowest prices possible because we know every saving counts. That's why if you find a lower price somewhere else, we'll match it..

Money Back Guarantee

If you're not happy with a product, you can return it within 14 days. No ifs, no buts, no catches.

Secure Online Ordering

Your security starts online, so we use state-of-the-art encryption from the best experts in the business. It means your details, privacy and general online security couldn't be in safer hands.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(13,876)

1,448 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent product at a very good price

Excellent product at a very good price. Product not available at time of ordering but customer service rang me and kept me informed at all times when the product would be in as I was more than willing to wait. Could not have asked for more of the said company.

20 August 2026
Rated 5 out of 5 stars

Safe.co.uk's Sales department and Delivery come up trumps

1) The sales department's advice, patience and guidance was extremely helpful in steering me to the most appropriate product for me to purchase.
2) When there was a glitch in the product's delivery the same person was involved in speedily resolving that problem.
3) The delivery was made by a superbly helpful team.
I must express my great satisfaction regarding the above two points

20 October 2026
Rated 5 out of 5 stars

Great communications from seller

Great communications from seller, and item sent and received within 2 days as promised. Box strong and heavy and fits a4 size as indicated. Very pleased with its construction, but others may need larger internal dimensions to hold anything slightly over a4 .

13 October 2026

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