I recently moved to a new address which had several exterior doors all with different keys. I settled upon better locks from Safe and had them all keyed alike. As not enough keys were included to faci... See more
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Company details
- #23 of 46 best companies in Security equipment
- #6 of 11 best companies in Burglar alarm shop
- #3 of 3 best companies in Closed Circuit Television Store
- #12 of 16 best companies in Locks Supplier
- #4 of 6 best companies in Safe & Vault Shop
- #13 of 34 best companies in Safety equipment supplier
About Safe
Written by the company
From safes to safe rooms and everything inbetween, ours is the best branded range of security products on the market. Competitively priced too.
Not only that, we'll expertly guide you through every decision so you can be sure you're making the right choice. We're proud of the excellent and personal service that we offer.
Founded in 2003, we've got decades of experience and a real wealth of knowledge ready to share with you. As the UK's leading online security retailer, you're safe with us.
FREE Delivery
That's right - FREE delivery on any product if you live in the UK mainland! There's even free next-day delivery on many lightweight products.
Brilliant Customer Service
We treat our customers as we like to be treated ourselves, and it shows. You can see some of the well-known brands who love using our products and services here.
Up to 50% Off
Selling 1,000's of safes every month gives us unbeatable buying power. That helps us to offer the UK's biggest range of security products as well as guaranteeing the lowest prices on the biggest brands. See our special offers to save up to 50% more on our already low prices.
Cutting Edge Features
Our website is bang up to date and packed with useful features like our Safe Wizard: perfect for things like finding the right product, switching from metric to imperial, comparing items or viewing images, video and 'real' size height charts.
Nationwide Callout
We work with locksmiths right across the UK, so there's always an engineer you can trust nearby. We'll also deliver and install your product wherever you are in the UK.
Price Match Promise
We love giving you the lowest prices possible because we know every saving counts. That's why if you find a lower price somewhere else, we'll match it..
Money Back Guarantee
If you're not happy with a product, you can return it within 14 days. No ifs, no buts, no catches.
Secure Online Ordering
Your security starts online, so we use state-of-the-art encryption from the best experts in the business. It means your details, privacy and general online security couldn't be in safer hands.
Contact info
1 Strand Street West, PR2 2NS, Preston, United Kingdom
- 01772 730 320
- help@safe.co.uk
- www.safe.co.uk
Asks customers to review
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Replied to 61% of negative reviews
Typically replies within 1 month
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Good products and service
We were looking to upgrade the locks on our french doors, the guides on the website made it easy to find the measurements of the existing locks and order new ones. It was simple to pick and use the keyed alike service.
Good product and good installation service
The website has many varieties of keysafes. I ordered one approved by police and recommended by a neighbour. There was a delay in delivery, but I was kept informed by email and in the end I am very satisfied with the product. The installation process went smoothly, and the engineer came at the proper time and was very efficient and pleasant to deal with.
Excellent safe and service as described.
Very fast service for the safe we wanted
We chose the safe that we wanted, paid for it and it was delivered in 1-2 days, brilliant service.
What more could you ask.
Poor delivery time..9 days not next day
Took 9 days to deliver an item that was supposed to be next day delivery. They had informed me it was out of stock and no idea when available. Then it magically appeared with little notice despite asking to cancel the order. Then had to pay to return for a refund as ordered elsewhere with an actual next day delivery
Replacement camera
During renovation works one of the existing cameras was damaged. Having already purchased two CCTV kits from Safe, they were my first port of call. The representative I spoke to could not have been more helpful. She informed me that I couldn't get the same camera but suggested a compatible (more modern) alternative. The picture is so clear day or night. It was despatched the same day. Could not be happier with the service from Safe, this time or the previous two.
Got exactly what you advertised,quickly…
Got exactly what you advertised,quickly at a fair price
Poor experience and damage
Ordering was smooth, contacting the company was difficult when the item did not arrive as stated. After chasing, was given a new date way after date promised.
Delivery by Bishopsgate came and comms was good. Install process, new unit on the wall was damaged with no apology and it has now cost me £70 to replace and repair the wall. I call it clumsy entrance as there was adequate space for entry
Delivered a day earlier than agreed and…
Delivered a day earlier than agreed and was not there to receive. Driver dropped off where instructed though when i spoke to him on intercom.
Safe is good.
My cabinet The communication and quality of the…
The communication and quality of the product
Very happy with my safe it does what…
Very happy with my safe it does what it's designed to do. It charges my lithium batterys safely and noing they are in a safe being charged makes me feel safe in my own house .
Great service
Great service – highly recommended
Really pleased with the service from SAFE. I needed a locksmith to attend to open a safe and they were able to come out the same day, which was really appreciated.
The job was carried out exactly as discussed and everything was dealt with professionally and efficiently. The locksmith was also extremely patient while I sorted payment using a virtual credit card, which took a little longer than expected!
Friendly, helpful and reliable service from start to finish. Would definitely recommend SAFE and would happily use them again.
Sean Taylor - Facilities Manager - The Rowans Hospice
Flood and fireproof document case
Very quick delivery. The document box holds A4 and is very substantial. It has a lock but don’t buy it as a safe because I think anyone could break into it easily enough
Great -- recommended
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