I always rely on suttons,have been with them a fair while now. I recently ordered a variety of plants but unfortunately they said some were not to their usual standard,so sent me all violas and a vouc... See more
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Suttons 14 day guarantee!
Suttons Consumer Products, Woodview Road, Paignton, TQ4 7NG, Devon, United Kingdom
Replied to 99% of negative reviews
Typically takes over 1 month to reply
2 out of the 3 Erigeron karvinskianus that I’d bought have failed and died. Within 2 weeks they’re limp and turning crispy, only 1 is thriving. They’re all planted in the same pot, with the same quality compost and grit. The bulbs I’d bought are great, just upset at the live plants.
I ordered spring bulbs. I am very happy with the packaging, information and quality of the bulbs.
Will happily order again from Sutton’s.
The plants arrived expertly packaged and in first class condition.
I have recently received part of an order with the last part being an autumn planted fruit plant, with an expected delivery of the end of October. I recently received an email telling me that there was a delay with the order and the expected delivery was now March next year? This obviously is not suitable. So I have messaged them through their web page as per the FAQ page only to have that ignored. I have also emailed customer services explaining that the delay was unsuitable and have asked for a refund again the email was ignored.
I ordered and paid for shallots in July . Expecting delivery in Sept. Then told Oct. Now Nov. ? See adverts for shallots being despatched within 24 hours. If I get mine it will be too late for planting
Great product and smooth with an efficient transaction overall
Reply from Suttons
Plants order was tracked and transit information easy tp follow. Plants arrived in very good condition.
Reply from Suttons
Good size seed and they’re all planted and starting to shoot already so must give them four will update my review when I pick them. Kind regards John the service was very very efficient as normal.
Reply from Suttons
Always buy my plants and seeds from Suttons, guaranteed top quality.
Reply from Suttons
When I had a problem with a delivery ,you got back to me the same day and fixed the problem .
Reply from Suttons
Goods arrived on time but several of the shallot bulbs and garlic cloves were mouldy and had to be thrown away.
Sutton's offer a wide variety of plants , they are of good quality and easy to order vis user friendly website.
Delivery always seems to be on time and I have always been highly satisfied with the plants I've ordered and the overall purchasing experience, would highly recommend Sutton's to anyone interested in gardening
Reply from Suttons
Excellent service and products.
Advised when order despatched and
Information sent about carrier and how to track delivery. Bulbs excellently packed and arrived in perfect condition.
Reply from Suttons
Easy to use website and very helpful and friendly delivery man
Reply from Suttons
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