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Stevensons Reviews 

3,035
•
TrustScore 4.5 out of 5

4.5

Uniform Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 924 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the shop staff for being exceptionally welcoming, patient, and knowledgeable when helping families with school uniform fittings. People also note that the online ordering platform is very straightforward and hassle-free, while the delivery services are remarkably prompt and efficient. Some reviewers were not happy with the sizing consistency, noting that products often do not fit properly to measurement and can feel overpriced. Consumers additionally mentioned experiencing notable difficulties with product exchanges and having to cover unexpected return shipping fees for ill-fitting items purchased online.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently noting that orders arrive very quickly... See more

Product

Customers had ambiguous experiences with product quality and sizing. Some reviewers praised the well-made... See more

Order

Clients share positive opinions on order experiences, highlighting that websites are easy to use and... See more

Service

Users describe positive interactions with service, highlighting efficient and welcoming staff members who... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hadn’t made an appointment for another day but popped in to see if there was any availability and we hardly waited. We were served by Betsy on Tuesday 28th July 26. She was very pleasant, helpf... See more

Company replied

Rated 5 out of 5 stars

I recently visited the Twickenham branch and had a wonderful experience. I had bought a school blazer for my son ages ago but it turned out to be too big, and he needed a smaller size. Unfortuna... See more

Company replied

Rated 5 out of 5 stars

So organised!! We made an appt in the summer hols online for the Epsom which was really easy. When we turned up on the day, they had a set of staff on the door with a clipboard, and were assigning st... See more

Company replied

Rated 5 out of 5 stars

I had the absolute pleasure of having Holly assist my daughter’s with their school uniform fitting today, one of whom were staring new to the school so needed EVERYTHING. Holly was wonderfully helpful... See more

Company replied

Company details

  1. #25 of 35 best companies in Uniform Shop
  2. #50 of 81 best companies in Children's clothes shop
  3. #285 of 590 best companies in Clothing Shop
  4. #100 of 216 best companies in Shoe shop
  5. #70 of 145 best companies in Sportswear Shop

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(3,035)

871 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good quality school uniform

Always high quality school uniform.

Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).

28 August 2026
Rated 5 out of 5 stars

The staff at the shop were very helpful.

I placed an online order before I knew about the shop. It’s very easy to get to, and parking is available too. The best thing is that you can check the sizes in the shop, and if you can’t find your size, you can order it at the checkout, and they can deliver it to you.

28 August 2026
Rated 2 out of 5 stars

Unfortunately

Unfortunately, there was no option to add an item to my existing order after I had placed it, and I also couldn’t find a telephone number to contact the shop directly. As a result, I had no choice but to place a second order and pay a second delivery charge.

25 August 2026

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