Rugvista Reviews 

17,119
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The carpet is exactly are described and shown on line. The ordering process was easy with quick delivery and it comes with full instructions on how to get the best from your carpet with care and clean... See more

Company replied

Rated 5 out of 5 stars

Huge variety, good prices, fast shipping. I ordered three rugs from Rugvista, which I selected from thousands of models on their website. RVD47280 - Bounce Teppich - Rosa 200x300 RVD47158 - Twi... See more

Rated 5 out of 5 stars

I waited for this rug to be available for about one month, and the site was very up to date on its availability. The color was accurate, and the rug unrolled well, flattening in about two days. We lov... See more

Company replied

Rated 5 out of 5 stars

Questions raised in context with the carpet prior the order have been answered properly. Delivery via UPS was in time and as scheduled. The quality of the carpet is good and in real it also looks like... See more

Company details

  1. Rug Shop
  2. Oriental Rug Shop

Written by the company

Rugvista — Wir helfen Menschen zu einem Zuhause, das sie lieben. Rugvista wurde 2005 mit einer klaren Mission und einem klaren Ziel gegründet: wir helfen Menschen, ein Zuhause zu schaffen, das sie lieben, indem wir es unseren Kunden einfach und angenehm machen, den perfekten Teppich zu finden. Von Anfang an haben wir uns darauf konzentriert, hochwertige Teppiche zu fairen Preisen anzubieten und gleichzeitig ein nahtloses, komfortables und sicheres Einkaufserlebnis für jeden Kunden zu gewährleisten. Heute sind wir stolz darauf, einer der führenden Online-Teppichhändler Europas zu sein und Kunden in zahlreichen Ländern zu bedienen. Unsere Kollektion umfasst über 30.000 Teppiche, von traditionell handgeknüpften Orientteppichen bis hin zu modernen maschinengewebten Designs; jeder Teppich wird sorgfältig ausgewählt, um Qualität, Langlebigkeit und zeitloses Design zu garantieren, sodass unsere Kunden bei jedem Kauf mit Vertrauen kaufen können. Wir glauben, dass der Kauf eines Teppichs genauso angenehm sein sollte wie das Leben damit: deshalb bieten wir klare Produktinformationen, detaillierte Bilder und einen intuitiven, übersichtlichen Online-Shop. Zuverlässige Lieferung in ganz Europa, flexible Rückgabemöglichkeiten und freundlicher, schneller Kundenservice sorgen dafür, dass das Einkaufserlebnis für jeden Kunden einfach, sicher und stressfrei ist. Unser Hauptsitz befindet sich in Malmö, Schweden, und wir sind europaweit tätig; dabei kombinieren wir skandinavische Designwerte mit internationalem Handwerk und modernen E-Commerce-Lösungen. Unser Team arbeitet jeden Tag daran, unsere Dienstleistungen zu verbessern, das Sortiment zu erweitern und Kunden bei ihren Einrichtungsideen zu inspirieren. Wir setzen uns für langfristige Beziehungen zu unseren Kunden ein, indem wir hochwertige Produkte, exzellenten Service und ein transparentes, vertrauenswürdiges sowie konsistent angenehmes Einkaufserlebnis bieten. Bei Rugvista helfen wir unseren Kunden, Räume zu schaffen, die persönlich, einladend und schön sind – einen Teppich nach dem anderen.

Teppiche zu einem günstigen Preis!

Written by the company

Mehr als 30.000 verschiedenen Teppichen
Kostenloser Versand innerhalb der EU
30 Tage Rückgaberecht

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17k reviews

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4.6

All reviews

(17,119)

751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The carpet is exactly are described and…

The carpet is exactly are described and shown on line. The ordering process was easy with quick delivery and it comes with full instructions on how to get the best from your carpet with care and cleaning instructions as well.

27 August 2026
Unprompted review
Rugvista logo

Reply from Rugvista

Dear Customer,

Thank you very much for your wonderful review! We are delighted to hear that the rug matched the description and images online and that you were happy with the easy ordering process and quick delivery.

It is also great to know that you found our care and cleaning instructions helpful.

We hope you enjoy your new rug for many years to come!

Kind regards,
Your Rugvista Team

Rated 5 out of 5 stars

Great rug

I waited for this rug to be available for about one month, and the site was very up to date on its availability. The color was accurate, and the rug unrolled well, flattening in about two days. We love how it feels on the feet.

10 July 2026
Unprompted review
Rugvista logo

Reply from Rugvista

Dear customer,

Thank you very much for your kind Trustpilot review! We are very happy to hear that it was worth the wait and fulfilled your expectations.
If any questions come up, or you need help ordering another rug, feel free to reach out to our customer service. We are always happy to help.

Have a great day! 

Kind regards,
Rugvista Team

Rated 5 out of 5 stars

Just Perfect

Just Perfect! 👌

21 July 2026
Unprompted review
Rugvista logo

Reply from Rugvista

Dear Liviu,

Thank you for your review! We're really pleased to hear you're happy with your purchase.

We hope you enjoy your new rug for a long time to come.

Kind regards,
Rugvista Customer Service

Rated 2 out of 5 stars

Low quality looking carpet

I ordered a pink wavey carpet, that sadly looks like I ordered it on Temu (which is bad especially for the price of around 250Euro). The quality looks way better on the pictures (the hair looks longer and fluffier, the waves smooth and big), but in real life the waves are very wonky and uneven. It came strongly folded and even after trying to remove the folds, they are still quite visible.

31 May 2026
Unprompted review
Rugvista logo

Reply from Rugvista

Hi,

Thank you for taking the time to provide us with feedback. We are sincerely sorry to hear that you are not satisfied with the quality of the rug you ordered.

We do offer a 30-day return policy. If you are not happy with the rug, you can return it within 30 days as long as the rug is in its original condition. Once we receive and inspect the returned product, we will issue a full refund to your chosen payment method.

Feel free to contact our customer service team directly under info@rugvista.com if you have any questions or need further assistance.

Have a good day!

Rated 5 out of 5 stars

Huge variety, good prices, fast shipping.

Huge variety, good prices, fast shipping.
I ordered three rugs from Rugvista, which I selected from thousands of models on their website.
RVD47280 - Bounce Teppich - Rosa 200x300
RVD47158 - Twirlee Teppich - Minzgrün / Grün Ø 150
RVD33656 - Spotty Teppich - Naturweiß 140x200
bought all on sale with 30% to 50% discount.
all came within a week super well packed.
Quality is amazing for the price.

1 May 2026
Rated 3 out of 5 stars

it was very delayed delivery.

it was very delayed delivery.
Took 1 week for delivery, where as no one these days takes 1 week, The cost of the mat also increased more.

29 April 2026
Rugvista logo

Reply from Rugvista

Hi, 

thank you for your review. We are sorry to read that you were not satisfied with the delivery duration. 

I checked your order in our system, and can see that it was delivered within 5 business days. This is also the delivery promise we make on the website. Please do note that we ship from Sweden, which is why deliveries to Germany do take a few days. 

If you have any further questions regarding this, please contact our customer service team directly via info@rugvista.com. 

Thank you for your understanding, and have a lovely day!

Rated 5 out of 5 stars

Just perfect…

Customer Service was so incredibly helpful! They answered all of my questions. I ordered a rug in orange and yellow and ultimately decided to send it back too late. They sent me a return label. I ordered the same rug in blue and green and it is amazing! The rug is so perfect for my hallway. The rep told me that I could buy two sided carpet tape to fix the rug either to the floor or a under liner and even glue the rugs together. I bought two to make one long rug. Everyone loves my rug when I send them a photo.

17 February 2026
Rated 5 out of 5 stars

Good experience!

Questions raised in context with the carpet prior the order have been answered properly. Delivery via UPS was in time and as scheduled. The quality of the carpet is good and in real it also looks like the pics shown online. Seems also to be a durable product- my dog by negligent omission "tested" it - I cleaned it with soap, and the carpet still looks good. Tack so hemst mycket, Rugvista, forsätt arbet! Hej hej, Marcus

16 February 2026
Rated 5 out of 5 stars

Lovely Rugs

Pictures on the website reflect the actual rug precisely. The rugs I ordered are beautiful and the colours are like expected. Very addictive…!

13 January 2026

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