The carpet is exactly are described and shown on line. The ordering process was easy with quick delivery and it comes with full instructions on how to get the best from your carpet with care and clean... See more
Company replied
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The carpet is exactly are described and shown on line. The ordering process was easy with quick delivery and it comes with full instructions on how to get the best from your carpet with care and clean... See more
Company replied
Huge variety, good prices, fast shipping. I ordered three rugs from Rugvista, which I selected from thousands of models on their website. RVD47280 - Bounce Teppich - Rosa 200x300 RVD47158 - Twi... See more
I waited for this rug to be available for about one month, and the site was very up to date on its availability. The color was accurate, and the rug unrolled well, flattening in about two days. We lov... See more
Company replied
Questions raised in context with the carpet prior the order have been answered properly. Delivery via UPS was in time and as scheduled. The quality of the carpet is good and in real it also looks like... See more
Rugvista — Wir helfen Menschen zu einem Zuhause, das sie lieben. Rugvista wurde 2005 mit einer klaren Mission und einem klaren Ziel gegründet: wir helfen Menschen, ein Zuhause zu schaffen, das sie lieben, indem wir es unseren Kunden einfach und angenehm machen, den perfekten Teppich zu finden. Von Anfang an haben wir uns darauf konzentriert, hochwertige Teppiche zu fairen Preisen anzubieten und gleichzeitig ein nahtloses, komfortables und sicheres Einkaufserlebnis für jeden Kunden zu gewährleisten. Heute sind wir stolz darauf, einer der führenden Online-Teppichhändler Europas zu sein und Kunden in zahlreichen Ländern zu bedienen. Unsere Kollektion umfasst über 30.000 Teppiche, von traditionell handgeknüpften Orientteppichen bis hin zu modernen maschinengewebten Designs; jeder Teppich wird sorgfältig ausgewählt, um Qualität, Langlebigkeit und zeitloses Design zu garantieren, sodass unsere Kunden bei jedem Kauf mit Vertrauen kaufen können. Wir glauben, dass der Kauf eines Teppichs genauso angenehm sein sollte wie das Leben damit: deshalb bieten wir klare Produktinformationen, detaillierte Bilder und einen intuitiven, übersichtlichen Online-Shop. Zuverlässige Lieferung in ganz Europa, flexible Rückgabemöglichkeiten und freundlicher, schneller Kundenservice sorgen dafür, dass das Einkaufserlebnis für jeden Kunden einfach, sicher und stressfrei ist. Unser Hauptsitz befindet sich in Malmö, Schweden, und wir sind europaweit tätig; dabei kombinieren wir skandinavische Designwerte mit internationalem Handwerk und modernen E-Commerce-Lösungen. Unser Team arbeitet jeden Tag daran, unsere Dienstleistungen zu verbessern, das Sortiment zu erweitern und Kunden bei ihren Einrichtungsideen zu inspirieren. Wir setzen uns für langfristige Beziehungen zu unseren Kunden ein, indem wir hochwertige Produkte, exzellenten Service und ein transparentes, vertrauenswürdiges sowie konsistent angenehmes Einkaufserlebnis bieten. Bei Rugvista helfen wir unseren Kunden, Räume zu schaffen, die persönlich, einladend und schön sind – einen Teppich nach dem anderen.
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Lodgatan 11, 21124, Malmö, Sweden
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The carpet is exactly are described and shown on line. The ordering process was easy with quick delivery and it comes with full instructions on how to get the best from your carpet with care and cleaning instructions as well.
Reply from Rugvista
I waited for this rug to be available for about one month, and the site was very up to date on its availability. The color was accurate, and the rug unrolled well, flattening in about two days. We love how it feels on the feet.
Reply from Rugvista
I ordered a pink wavey carpet, that sadly looks like I ordered it on Temu (which is bad especially for the price of around 250Euro). The quality looks way better on the pictures (the hair looks longer and fluffier, the waves smooth and big), but in real life the waves are very wonky and uneven. It came strongly folded and even after trying to remove the folds, they are still quite visible.
Reply from Rugvista
Huge variety, good prices, fast shipping.
I ordered three rugs from Rugvista, which I selected from thousands of models on their website.
RVD47280 - Bounce Teppich - Rosa 200x300
RVD47158 - Twirlee Teppich - Minzgrün / Grün Ø 150
RVD33656 - Spotty Teppich - Naturweiß 140x200
bought all on sale with 30% to 50% discount.
all came within a week super well packed.
Quality is amazing for the price.
it was very delayed delivery.
Took 1 week for delivery, where as no one these days takes 1 week, The cost of the mat also increased more.
Reply from Rugvista
Quick delivery, I expected a big package but it was actually ok , it is folded many times on itself. It meets my expectations, it's a very nice orange rug !
I love this company an the rugs. Thx for everything. I bought 2 very nice rugs.
Every time again.
Sacha
Customer Service was so incredibly helpful! They answered all of my questions. I ordered a rug in orange and yellow and ultimately decided to send it back too late. They sent me a return label. I ordered the same rug in blue and green and it is amazing! The rug is so perfect for my hallway. The rep told me that I could buy two sided carpet tape to fix the rug either to the floor or a under liner and even glue the rugs together. I bought two to make one long rug. Everyone loves my rug when I send them a photo.
Questions raised in context with the carpet prior the order have been answered properly. Delivery via UPS was in time and as scheduled. The quality of the carpet is good and in real it also looks like the pics shown online. Seems also to be a durable product- my dog by negligent omission "tested" it - I cleaned it with soap, and the carpet still looks good. Tack so hemst mycket, Rugvista, forsätt arbet! Hej hej, Marcus
The carpet was as described and as shown in the pictures , the quality is great, a little bit overpriced but I guess it s worth it because they present different designs and patterns
Pictures on the website reflect the actual rug precisely. The rugs I ordered are beautiful and the colours are like expected. Very addictive…!
Good packaging, shipped fast even in NYE. Even with snow and harsh conditions delivery was fast.
quick and the rug appeared exactly like the image on the website.
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