PHOTOWALL Reviews 

14,613
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Photowall website is easy to use and I had an initial question which Customer Service replied to very quickly. There was a little bit of a hiccup with delivery as I live in the middle of nowhere but... See more

Rated 5 out of 5 stars

It's now the second time I've ordered photowall adhesive wallpaper. Both orders I was fully satisfied with. The wallpaper is thick and has a beautifull texture. It's fully repositionable and the... See more

Rated 5 out of 5 stars

Extra customer service! When I placed my order, I had forgotten to use the black friday code. I immediately called the customer service and they offered to reimburse me the corresponding amount upon s... See more

Rated 1 out of 5 stars

When I did order, there was no notification that it was necessary to pay customs rights. I refuse to pay custums. DID NOT RECEIVE SAID COMMAND. I write it to you. I still have ot receive r... See more

Company details

  1. Wallpaper Shop
  2. Decoration and Interior Design Store
  3. Poster Shop

Written by the company

Wall Art by Passionate People Vous trouverez chez nous les papiers peints et les tableaux qui vous ressemblent. C’est avec passion et application que nous vous aidons à faire de votre intérieur le reflet de votre individualité.

Photowall

Written by the company

Qualité exceptionnelle
Les matériaux et l'impression de nos décorations et toiles murales sont d'une qualité exceptionnelle. Celles-ci sont respectueuses de l'environnement et ignifuges, conformément aux normes suédoises, et ne ternissent pas lorsqu'elles sont exposées au soleil. La colle à tapisserie est toujours offerte.
Satisfaction garantie
Si vous n'êtes pas satisfait de votre commande, vous disposez de 30 jours pour nous la renvoyer, quelle que soit votre raison. Le fait que chaque produit soit unique, avec votre image et vos mesures, ne fait aucune différence. Nous remplacerons votre impression sur toile ou décoration murale ou nous vous rembourserons la totalité de l'achat sous 30 jours.
Livraison gratuite et rapide
Votre commande est expédiée sous 1 à 4 jours et la livraison est toujours gratuite.
Motif personnalisé
Nous disposons d'une gamme de plus de 25 000 motifs qui peuvent être redimensionnés pour correspondre aux mesures de votre mur. Si vous ne trouvez pas l'image que vous cherchez, vous pouvez utiliser une illustration de votre choix.

100% satisfaction garantie

Papiers peints et tableaux sur mesure, livraison gratuite. Expédition sous 1 à 4 jours.

Papiers peints et tableaux sur mesure, livraison gratuite. Expédition sous 1 à 4 jours.
Vous trouverez chez nous les papiers peints et les tableaux qui vous ressemblent. C’est avec passion et application que nous vous aidons à faire de votre intérieur le reflet de votre individualité.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15k reviews

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4.5

All reviews

(14,613)

1,225 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing products

It's now the second time I've ordered photowall adhesive wallpaper. Both orders I was fully satisfied with.
The wallpaper is thick and has a beautifull texture. It's fully repositionable and the printing is very high quality.
Customer service is also on point.

Great products that I would definitely order once more.

4 May 2026
Rated 5 out of 5 stars

Beautiful Murals That Transformed Our Rooms


I recently ordered two mural wallpapers from Photowall for two separate feature walls. Both designs are beautiful and really transformed the rooms. The colors and overall quality look great once installed.
However, there was a noticeable difference between the two installations. One mural came together almost seamlessly, while on the other wall you can still see a fine line where the panels meet. My installer also noticed the difference and expected the seams to match as well as the first one.
Shipping also took a bit longer than I anticipated, although everything arrived safely in the end.
Overall, I’m very happy with the look of the murals and the impact they make in the rooms. I’m planning to order another mural soon and would love to see the same seamless result as the first wall.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

The joints between panels is showing

The joints between panels is showing. We did everything according to the instructions and the joints still show. Considering how expensive this product is, I was expecting a much better quality!!

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Delivery is slow

Delivery is slow. I ordered on the 9th november and the product has not arrived on the 17th november or even left for delivery. Two calls to customer services. The last has told me that delivery times only start when the product has been printed. Despite the claim at the top of the invoice quote ''Your order will be shipped within 1 to 3 days and delivery is always free.'' What should be clear, is that delivery timings do not start until the product has been printed and it is that that takes 3 days.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Very unsatisfied

I cannot fault the delivery or communication from the company, that was excellent. However, I spent over £800 on a large image to go up my stairs. The image is extremely blurred, there is no warning that this would happen if you ordered a large print. I put it up anyway hoping it would look better on the wall, it doesn't. I hate it, it looks like a child's drawing, so now im going to have to change it. Extremely disappointed and out a hell of a lot of money. The very definition of an expensive mistake.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Quality: on the top, it's the 3rd time I order and always satisfy at 100%. I surprise my friends with the originality and personnality of the Wallpaper. Problem with delivery but Wallpaper made up for it

15 May 2025
Rated 1 out of 5 stars

Basically a 2MP photo printed very large

What I ordered seriously looks like a 2MP photo… printed at a very large format.
It looks blurry as hell, completely unusable.
Website should clearly warn when going below a certain DPI, but it does not..
Only good thing is the curstomer service, responding very fast.

11 March 2025
PHOTOWALL logo

Reply from PHOTOWALL

Bonjour,

Nous tenons à vous remercier pour votre avis.

Je suis navré d'apprendre que vous n'êtes pas totalement satisfait du résultat final de votre papier peint.

Toutes nos images sont conçues en haute résolution pour être imprimées en tant que peintures murales. Dans certains cas, selon la taille du mur, vous avez besoin d'une certaine distance de recul par rapport à la peinture murale et de considérer le sujet dans son ensemble.

Nous recommandons également de commander un échantillon avant de passer commande du papier peint. Vous pourrez ainsi constater la définition de votre motif avant la commande finale.

Nous offrons également des échantillons numériques qui permettent de visualiser la qualité d'impression en prenant en compte les dimensions réelles de votre mur. Pour en faire la demande, veuillez contacter notre service client.

Je vois que vous êtes en contact avec l'un de nos agents du service client, n’hésitez pas à revenir vers nous avec plus d’informations afin de nous aider à résoudre le problème pour vous.

Nous vous souhaitons une agréable journée. Cordialement. Lars

Rated 3 out of 5 stars

Attention si vous commandez du Canada…

Attention si vous commandez du Canada DHL vous charge des frais de douanes de 60$

20 February 2025
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Bonjour,

Nous tenons à vous remercier pour votre avis.

Je suis navré d'apprendre que les taxes douanières ne furent pas clair au moment de votre achat.

Les frais de livraison sont gratuits mais, pour les importations de papiers peints au Canada, des charges de douanes peuvent subvenir . Nous informons nos clients à ce sujet sur notre site web dans la rubrique "Délais de livraisons et frais de port" sur le site Photowall.ca.

Suite à plusieurs réclamations comme la votre, nous avons fait un rappel de cette information dans le choix de votre mode de livraison juste avant la phase de paiement.

Pas de taxes douanières pour les toiles et affiches (posters), car ces dernières sont fabriquées au Canada.

Comme votre avis n'est lié à aucune commande via TrustPilot, nous vous invitons a nous contacter par mail ou par téléphone pour que l'on puisse l'aider.

Nous vous souhaitons une agréable journée. Cordialement. Lars

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