While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.8
31 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad service, false promises
Bad client service, lying, bad information on their page, phone always busy or off, sending not full order, surely promise a lot like delivery next day....won't happen! Email will be answer after 15 days, I asked annulation, they didn't react and sent my order anyway....DONT BUY there
Very bad service, purchased an item in the morning, with green numbers on the website meaning it was on stock, in the evening got a message saying the order was cancelled because the item was no longer available, reviews says refunds take for ever to complete and now only I have to purchase somewhere else, more expensive for the same item
Fake advertising online(they don't deliver when they indicate), terrible customer service. I had to go full of stitches to buy food for dogs because pets place was not able to give to customers what they advertise.
When contacted, they indicated they don't have the product in the warehouse but nobody informed us.
Never again !
When asked about food without pork because my dogs are allergic to porc, they indicated me food that indeed doesn't contain pork meat, but has pork far 😂😂😂 good luck
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
