Ordering my cat litter has never been so easy. Every 6 weeks my order automatically sends hassle free. Cat litter is so heavy so this service really helps a lot. The order is left on the door step... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pet Circle has never let me down! The website is so easy to navigate, and there are always great deals and specials available. Every order arrives quickly and is packed really well, with everything i... See more
Company replied
This is the only place I buy my horse feed from now. They always have plenty of stock, very competitive prices, and provide fast, efficient service. Their delivery is extremely reliable and often arri... See more
Company replied
I have been really impressed with Pet Circle. My first order arrived the very next day, which exceeded my expectations, and everything was exactly as ordered and in great condition. I purchased Hil... See more
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Company details
Written by the company
Like many good stories, Pet Circle's began with a man, and his dog. One day Mike noticed that his dad had stopped buying their family's very handsome golden retriever - George - his favourite thing: big, 15 kilogram bags of delicious food, after injuring his back! After a bit of thought, Mike realised that his dad wasn't the only person out there who found the process of driving to the pet store, picking up a huge bag of dog food, and hauling it home to be difficult and time-consuming. So, he thought of a way to tackle the problem. And so, Pet Circle was born - with the aim of helping people care for their pets by making purchasing pet products as simple as possible. More than six years later, over 200,000 pet owners trust the Pet Circle crew every month with their pet product shopping...and we couldn't be more grateful. From our furry families to yours: thank you for choosing Pet Circle! Our promise to you: The very best, to nourish the very best pets At Pet Circle, we don't just want to help feed your pet: we want to help nurture them, too. We offer thousands of the best brands of pet food, treats, health care and more - because we understand that your furry (and non-furry!) family members deserve the best. Best value, guaranteed We go above and beyond to source the best products at the best price, to offer you the best value that you can get. Not only do we have a solid price match policy, but if you take advantage of our Auto Delivery option, you'll automatically receive any discounts or special offers that may apply to the products in your order. Fast shipping If you place your order before 1pm, it will be dispatched on the same day. Honest, expert advice It's not enough that we recommend a food or health care product to your pet - it also must be genuine, thoughtful advice. Our qualified vets and vet nurses can answer any questions about the products you need, to help find what's best for your fur babies.
Contact info
Level 7/9 Castlereagh St, 2000, Sydney, Australia
- sales@petcircle.com.au
- www.petcircle.com.au
4.5
Excellent
8k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast and good value …
Best price I could find for antinol in Australia. Fast delivery, package arrived in only a few days. I'm a very satisfied customer thank you!
31 August 2026
Unprompted review
The auto delivery works a treat
The auto delivery works a treat.
We get notified when goods are being packaged , being shipped & delivered.
An awesome service.
4 September 2026
Unprompted review
Reliable and dependable
A seamless transaction and delivery as usual👍🏻😄
3 September 2026
Unprompted review
Delayed/No delivery
Unfortunately, depsite usually a great experience, I have now had 2 deliveries take longer than expected with my latest delivery not even leaving the warehouse after tracking was updated as ready to ship a week ago. Would have rated lower, but refund was issued promptly on request. Just have the inconvenience now of paying more, and having to spend an hour and a half on the road to go to the vet instead
5 September 2026
Unprompted review
Delivery was quick
Delivery was quick. Very good communication either by text or email. The prices are very reasonable compared to other suppliers.
2 September 2026
Unprompted review
Reply from Pet Circle
Hi Liz,
Thanks for your review! We are so glad we could provide you with quick delivery and great service. We’re super proud of our speedy delivery so we love hearing feedback like this.
Kind Regards,
Nicole.
Amazing online shopping experience
Amazing online shopping experience. Easy to find what I needed, good prices, easy checkout, great communication, fast delivery and arrived in excellent condition.
30 August 2026
Unprompted review
Reply from Pet Circle
Hi R King,
Thank you so much for your review. We are thrilled to hear that you had a great experience with us, from browsing our site to the fast delivery! We really appreciate your kind words and are so glad everything arrived in excellent condition.
Kind Regards,
Nicole.
My dogs love it
Thought we would try hypro after our more expensive grain free well known brand has increased in price and lessened in weight. Our dogs love it! Both our Staffy and Jack Russell gobble it up. We are hoping that it has the same result as our previous grain free kibble.
1 September 2026
Unprompted review
Reply from Pet Circle
Hi Iain,
Thank you so much for your lovely review! We’re so happy to hear that your Staffy and Jack Russell are loving the Hypro food, it sounds like they’re already fans! We hope they keep enjoying it because it’s such a great choice for them.
Kind Regards,
Nicole.
Great website and fast delivery
Great website and fast delivery. I have ordered from other suppliers and, even though the company was in same city as me, I waited 5 days for delivery! And I had to pay! With this company my product arrived 24 hours later and delivery was free
30 August 2026
Unprompted review
Reply from Pet Circle
Hi NP,
Thank you so much for your kind review! We are delighted to hear that you've had such a great experience with our website and our fast, free delivery. We know how important it is to get your pet's essentials quickly, and we're so glad we could hit the mark for you.
Kind Regards,
Nicole.
Easy to order sep 2026
Easy to order or change auto deliveries. Delivery is fast.
31 August 2026
Unprompted review
Reply from Pet Circle
Hi there,
Thank you for the review! We’re so happy to hear that you find our ordering process and Auto Delivery service easy to use, and that you're receiving speedy deliveries!
Kind Regards,
Nicole.
Trustable company
I ordered these products on Sunday morning. The products delivered at 07:30 on Monday. Quick delivery. Valued prices. Trustable company.
31 August 2026
Unprompted review
Reply from Pet Circle
Hi Mafu,
Thank you so much for your kind review! We’re so glad to hear that you were happy with our delivery speed and pricing. We truly appreciate your trust and look forward to assisting with future orders.
Kind Regards,
Nicole.
Reply from Pet Circle
Hi Tracey,
Thank you so much for the kind review! We’re thrilled to hear that you were happy with our pricing and that your order got to you so quickly! We’re super proud of our speedy delivery so we love hearing feedback like this.
Kind Regards,
Nicole.
Was notified every step of the way
Was notified every step of the way, packaged excellently & fast dispatch!
1 September 2026
Unprompted review
Reply from Pet Circle
Hi Sue,
Thank you so much for your kind review! We’re delighted to hear that our updates, packaging, and speed met your expectations. We look forward to assisting with future orders!
Kind Regards,
Nicole.
Great service
The app is Easy to use, and delivery was super fast and very friendly.
Thank you
2 September 2026
Unprompted review
Reply from Pet Circle
Hi Samantha,
Thanks so much for the lovely review! We’re so happy to hear you’re finding the app easy to use, as well as that our team provided you with friendly service and that the delivery was quick.
Kind Regards,
Nicole.
Great service!
I placed an online order on a Thursday evening and received it on the Saturday. Great service!
27 August 2026
Unprompted review
Reply from Pet Circle
Hi Lauren,
Thanks for the review! We’re so glad to hear your order arrived quickly. We’re super proud of our speedy delivery so we love hearing feedback like this. It’s also wonderful to know you had a great experience with us.
Kind Regards,
Nicole.
I love quick delivery thy even tell you…
I love quick delivery thy even tell you wen the product is gna arrive love it affordable
2 September 2026
Unprompted review
Reply from Pet Circle
Hi Violeta,
Thanks so much for the lovely review. We're so happy to hear you're enjoying our quick delivery and helpful tracking updates, making sure you know exactly when your order arrives is a top priority for us. It’s also great to know our pricing works for you.
Kind Regards,
Nicole.
Item was not delivered and there was no…
Item was not delivered and there was no correspondence from Pet Circle to explain the non delivery. It was only after speaking to a chatbot on whattsapp I was provided with a link that revealed this in the small print: "NHOP (Items not presented for load) Delivery not presented at warehouse / store"
A week later, nothing from Pet Circle. The company has taken my money and delivered nothing. DO NOT RECOMMEND
1 September 2026
Unprompted review
Reply from Pet Circle
Hi Fabienne,
We are very sorry for the frustration you've experienced with your delivery and the lack of communication from our side. This is certainly not the level of service we aim to provide, and we completely understand your disappointment.
We would like to look into this for you and get this resolved. Just send an email to sales@petcircle.com.au with "ATTN: Nicole" and your order number, and I’ll investigate this for you directly.
We hope to have the chance to make this right for you,
Kind Regards,
Nicole.
Great choice of products
Great choice of products , easy to use website and very fast delivery
25 August 2026
Unprompted review
Reply from Pet Circle
Hi Paris,
Thank you so much for the review! We’re so happy to hear that you enjoyed our product selection and found our website easy to navigate. We always strive for fast delivery, so it’s great to know we hit the mark for you.
Kind Regards,
Nicole.
Perfect service in every way.
Easy website to use, able to access all I needed quickly. Service as always is exceptional. Up to date emails with purchase and delivery details. Email to confirm delivery. Well packaged. Thank you
28 August 2026
Unprompted review
Reply from Pet Circle
Hi Stephen,
Thank you so much for your kind review! We are thrilled to hear that you found our website easy to navigate and that our communication and packaging met your expectations. Providing exceptional service is our top priority, and we truly appreciate your support!
Kind Regards,
Nicole.
Great service and quick delivery
29 August 2026
Unprompted review
Reply from Pet Circle
Hi Kerrie,
Thank you so much for your review! We’re so happy to hear that you had a great experience and that your delivery arrived quickly. We look forward to assisting with future orders.
Kind Regards,
Nicole.
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