Predatory subscription service: I had subscribed to 7-day trial. They did not send the email confirming the trial. Furthermore, Packt did not send any notification before or after the payment was tak... See more
Company replied
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Predatory subscription service: I had subscribed to 7-day trial. They did not send the email confirming the trial. Furthermore, Packt did not send any notification before or after the payment was tak... See more
Company replied
I've purchased several computer programming books from Packt over the past few weeks, including titles published in 2026. The purchasing process was smooth, downloads were available immediately, a... See more
Broad selection of material, zoom needs work A nice selection of books -> that's why I am here. :-) I am reading OpenShift Multi-Cluster (subscription. packtpub. com/book/cloud-and-networking/97... See more
Briiliant idea, yet the user interface/experience is just absolutely awful. Full of bugs (i've subscribed yet constantly get told to subscribe to view stuff until the web page reloads about 10 times i... See more
Company replied
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The selection of books is extensive, covering everything from programming languages to cybersecurity and data science. The website is easy to use and I found exactly what I was looking for. The online reading experience is also impressive, with the playlist feature allowing related titles to be organised efficiently. The code explainer feature is also very useful for developing coding skills.
This is an amazing product,with great value for money.
However, the app is not available for the latest version of Android, and the rendering on a web browser from a phone is not optimal. It is a shame, since I do most of my readings while commuting/during breaks.
It would be great if their reader interface would allow you to highlight text.
Reply from Packt
I don't have all the access to the titles I want. Also, I used to get more credits - you eliminated the weekly tracker which was disappointing. And, you raised prices WAY too much - you went from $140 to $221 - a 58% increase
Reply from Packt
I like that I can read lots of books included with the subscription however it would be nice to have a better way of tracking what I’m reading as at the moment I’m having to search for the same books every time.
Good books, helpful information of new development and domains
Very good content, but the site needs to get more user-friendly.
Hey, I'm not giving full stars despite that I love this publishing. The reason is obvious, the website and the app can always get better, and they have a long way to become really good. Considering that the book qualities are moderately high or very high, it's not surprising to see that the main focus of this publishing was on the books so far. But I think you need a moment to think of how you could make both platforms better so that users get the most out of the books. There are a few problems with sessions which don't last long when logged in with multiple devices, sessions will also end early when not active for a few days. The app doesn't have all the features of the website. So in overall, I would say I could still get a lot more from you. Cheers, Brian.
Reply from Packt
The features didn't work as expected. The online reader is nice though.
I submitted a support ticket and provided proof in a video, and so on of what was broken.
I haven't heard back about if it's fixed yet, but they did give me a voucher so I could access the book I was trying to use.
Reply from Packt
Easy to navigate web site; clear information, high user-friendliness
I love having access to all books, if I need to read up on something or part of something.
I don't have to invest in the whole book.
Don't get me wrong. I buy a lot of books but this is a great complement.
I found here almost anything I need, buy and view is cheap and easy the text can be directly used for teaching, code is included.
the books are easy to find and now also marked as already purchased. some time ago i purchased some books a second time... and i got my tokens refunded. i love this system and i am happy with the markers... no more buying books twice.
Reply from Packt
they emailed me saying its fixed and i can cancel, i just tried again and i cant, this is criminal
Reply from Packt
The server where they have their videos storaged, constantly crashes. It is very anoying.
Reply from Packt
DON'T GET IT. It is a terrible service; it has good content but frequently you are not able to access it due to it frequents collapse, like the page is saturated, especially at afternoons/evenings. I am currently on a dispute about the subscription access, and even when I have cancelled the subscription. Seeing the issues express on the reviews, I better contact my bank. It is incredible that being a tech resources site, the site infrastructure is so bad. PLEASE get something else it better for your mental energy
They gave me a caseID: CA2359790
Reply from Packt
I tried to purchase and download a PDF book but kept receiving "internal server error" and couldn´t get my download. I ve blocked my credit card immediately.
Reply from Packt
one of the the worst experience, their customer service is poor, further you can't even cancel the subscription due to bad request error (/api/subscriptions/users/me/cancellations 400 (Bad Request), customer service doesn't even try to help! Use oreilly it might cost you 20$ extra however better service and graet content
Reply from Packt
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