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Loose Grown Diamond Reviews 

3,275
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 930 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning quality of the jewelry and the incredible beauty of the custom diamonds they received for special occasions. People also deeply appreciate the remarkably fast shipping times, secure packaging, and clear, helpful communication provided throughout the entire ordering journey. However, some customers also noted occasional delivery hurdles, such as required signatures or routing adjustments, alongside minor band sizing details to keep in mind. Consumers mention that support teams professionally resolved these rare hiccups, stepping in quickly to ensure a satisfying and successful final outcome.

What people talk about most

Product

Customers report deep satisfaction with the product, highlighting amazing craftsmanship and stunning diamond... See more

Quality

Clients share positive opinions on quality, consistently highlighting the stunning beauty and craftsmanship... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as outstanding, accommodating, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

Order

People report positive experiences with order, highlighting seamless online navigation and fast fulfillment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very skeptical purchasing a diamond from a website I was not familiar with. Did some research and took a leap of faith. So glad I did! Best pricing on the market, saved so much more than what je... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from start to finish. They were extremely helpful, quick to respond, and gave great advice the whole way. Huge selection of lab-grown diamonds in every grade and clarity, pl... See more

Company replied

Rated 5 out of 5 stars

Their customer service is top tier! I had an engagement ring and wedding band custom designed and they email you every step of the way. You get notified as the jewelry moves their process, from creati... See more

Company replied

Rated 5 out of 5 stars

LGD was amazing during the whole process. Communication was top tier, always letting me know where they were in the process. I cannot be more grateful for them

Company replied


Company details

  1. Jeweller
  2. Diamond Dealer
  3. Jewellery Designer
  4. Jewellery manufacturer
  5. Jewellery shop
  6. Wholesale Jeweller

Written by the company

Beautiful. Mining-free. Direct to you. No middlemen. Shop premium lab grown diamond jewelry at Loose Grown Diamond - from lab grown diamond engagement rings and wedding bands to IGI/GIA and GCAL certified lab grown diamonds and fine diamond jewelry, all at unbeatable prices.

Should You Really Find Your Diamond at the Best Price at Loose Grown Diamond?

Price Match Promise and 100% Money-Back Guarantee

If you don’t receive exactly what you ordered, we’ll refund 100% of your money. We offer 30-day returns with no shipping fees, no restocking fees, and no hassle — even on custom orders.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

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5.0

All reviews

(3,275)

905 reviews in the last 12 months

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Rated 5 out of 5 stars

Was skeptical at first making major purchase

Was skeptical at first making a major, very important purchase online. But LGD made the experience comfortable and easy. My transaction was easy and they exceeded my expectations. Very happy with the diamond ring and entire process.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my ring!

I absolutely love my ring! I purchased a 3.08-carat radiant diamond with VS1 clarity and F color on a 2.2 mm band, and it is stunning. The entire experience was wonderful from start to finish. Communication was excellent throughout the process, and I was amazed that my ring arrived in just two weeks. The quality, service, and turnaround time exceeded my expectations. Thank you so much!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great product at a great price

Great product at a great price, I did receive good communication via text and email with expected completion and delivery dates, I was skeptical sending a company a money several states away, but they produced exactly what we agreed upon in a timely manner. I would've paid double at a local retailer, and don't feel like the quality would've been a good. I would recommend expedited service

31 August 2026
Rated 5 out of 5 stars

The LGD team is exceptional

The LGD team is exceptional, professional, patient, and incredibly attentive. My wife asked them to design and redesign her ring probably a dozen times, and they patiently worked with her until she had the ring of her dreams. When it arrived, it was everything she had hoped for and more. It was absolutely perfect!

The quality of LGD’s craftsmanship is top-notch, but their customer service is truly in a league of its own. You can shop with this team with complete confidence that you’ll be thrilled with the result. We cannot recommend them highly enough!

31 August 2026
Rated 5 out of 5 stars

They were pretty responsive even with a…

I really enjoyed my experience with LGD. I found them out through a friend and was very surprised on the pricing/quality/styles of the loose Diamonds. Helped me save alot off the engagement ring and helped me get an amazing diamond with IGI certified. They were pretty responsive even with a shipment issue on my end. They even tried to help me make ring after I got the diamond only didn't go with them to go with a local dealer but they were communicating with me throughout.would but another diamond or recommend them to others.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

The LGD team is exceptional!

The LGD team is exceptional, professional, patient, and incredibly attentive. My wife asked them to design and redesign her ring probably a dozen times, and they patiently worked with her until she had the ring of her dreams. When it arrived, it was everything she had hoped for and more. It was absolutely perfect!

The quality of LGD’s craftsmanship is top-notch, but their customer service is truly in a league of its own. You can shop with this team with complete confidence that you’ll be thrilled with the result. I cannot recommend them highly enough!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

NYC Showroom

After researching lab-grown diamonds extensively, I visited the Loose Grown Diamond showroom in New York, and the experience was excellent from start to finish. The staff was friendly, professional, and happy to bring out multiple diamonds for comparison without any sales pressure. Their pricing was by far the best I found, and they took the time to answer all of my questions, making me feel completely confident in my purchase.

I couldn't be happier with the service I received, and my wife was absolutely blown away by the quality and beauty of her diamond. Although I chose to visit the showroom, based on my experience I would feel completely confident ordering online as well.

If you're looking for exceptional value, outstanding customer service, and an honest, no-pressure buying experience, I highly recommend Loose Grown Diamond.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, quality craftsmanship, excellent customer service, great price. I did a lot of research in picking a diamond and online jeweler to create a very special 40th anniversary ring for my wife. It's difficult to select a diamond online, but the 30-day no hassle return policy provided the peace of mind I needed to make my purchase. I can't wait to gift the ring to my wife later this month!

25 August 2026
Unprompted review
Loose Grown Diamond logo

Reply from Loose Grown Diamond

Hey Mike,

Thank you so much for taking the time to share such a thoughtful review! We’re truly honored that you chose Loose Grown Diamond after doing so much research for such a meaningful 40th anniversary gift for your wife.

We understand that selecting a diamond online can feel challenging, so we’re delighted that our selection, pricing, craftsmanship, customer service, and 30-day return policy gave you the confidence and peace of mind to make your purchase. Most importantly, we’re thrilled to hear that you’re happy with the finished ring!

We hope the moment you gift this special ring to your wife is absolutely unforgettable and wish you both a wonderful 40th anniversary celebration. It means so much to have been a small part of such a special milestone.

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond

Rated 5 out of 5 stars

Best I’ve seen yet

Extremely well priced. Clear communication and updates on the whole process. Very pleased with my engagement ring for my Fiancée, I will be back for the wedding ring as well.

5 August 2026
Unprompted review
Loose Grown Diamond logo

Reply from Loose Grown Diamond

Hey Ahmad,

Thank you so much for your wonderful review! We’re thrilled to hear that you found our pricing excellent and appreciated the clear communication and updates throughout the entire process.

Most importantly, we’re delighted that you’re so pleased with the engagement ring for your fiancée! It means a lot to know you plan to return for the wedding ring as well, and we look forward to helping you create another beautiful and meaningful piece.

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond

Rated 5 out of 5 stars

Great experience

Great experience! Would use again! Solid communication through the whole process

26 August 2026
Unprompted review
Loose Grown Diamond logo

Reply from Loose Grown Diamond

Hey Tyler,

Thank you so much for your kind review! We’re delighted to hear that you had a great experience and appreciated the solid communication throughout the entire process.

Your trust and willingness to choose us again truly mean a lot to us. We look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond

Rated 5 out of 5 stars

I love my ring

I absolutely love my ring. Everything about it is even better than I hoped for. It looks just like the CAD they sent me, which was especially important to me since I was nervous about ordering a ring I couldn’t see in person beforehand.

The entire experience with Loose Grown Diamond was amazing from start to finish. I was honestly nervous about making such a big purchase without seeing the finished ring in person, but they did an incredible job bringing the design to life. The craftsmanship, communication, and final result exceeded my expectations.

I couldn’t be happier with my ring and would absolutely recommend Loose Grown Diamonds to anyone who is nervous about ordering a custom ring online. They made the whole process so much easier, and I’m obsessed with the finished piece!

15 August 2026
Unprompted review
Loose Grown Diamond logo

Reply from Loose Grown Diamond

Hey Lindzy,

Thank you so much for sharing such a heartfelt review! We’re absolutely thrilled to hear how much you love your ring and that it turned out even better than you had hoped. We understand how important it is for a custom ring to match the vision you had in mind, so it’s especially wonderful to know that the finished piece looked just like the CAD design you approved.

We also completely understand the nervousness that can come with ordering such a meaningful ring online without seeing it in person first. That’s why it means so much to hear that our craftsmanship, communication, and attention to your design helped make the entire process easier and exceeded your expectations.

Knowing that you’re obsessed with your finished ring and would recommend us to others truly makes us smile! We’re honored to have brought your vision to life and to have been part of creating such a special piece.

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond

Rated 5 out of 5 stars

Very satisfied with my purchase from…

Very satisfied with my purchase from Loose Grown Diamond! The diamond I originally chose wasn’t in stock, but they were quick to correct the issue and provide an exact match. I was also very pleased with the communication throughout the entire process. The diamond and ring are absolutely stunning. Highly recommend!

1 September 2026
Unprompted review
Loose Grown Diamond logo

Reply from Loose Grown Diamond

Hey Trevor,

Thank you so much for your wonderful review! We’re delighted to hear that you’re very satisfied with your purchase. While we’re sorry the diamond you originally selected was unavailable, we’re glad our team was able to quickly resolve the issue and provide an exact match.

It’s also wonderful to know that you were pleased with the communication throughout the process and that both your diamond and ring turned out absolutely stunning. Your recommendation truly means so much to us!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond

Rated 5 out of 5 stars

Very smooth process

I'm super happy with the whole experience, for three main reasons:

1. The LGD Team was super helpful and really thoughtful with all my requests.
2. The process of buying the ring and diamond was super smooth. Actually, at one point they didn't have the exact ring I picked, but they offered a slightly better one as a replacement, so that was awesome!
3. The ring arrived and it's absolutely stunning, just incredible.

Now I just hope my gf loves it as much as I do.

1 September 2026
Unprompted review
Loose Grown Diamond logo

Reply from Loose Grown Diamond

Hey Bruno,

Thank you so much for sharing such a wonderful review! We’re thrilled to hear that our team was helpful and thoughtful with all of your requests and that the process of purchasing your diamond and ring was smooth from start to finish.

We’re especially happy that we could offer you a suitable upgrade when your original ring choice was unavailable. Most importantly, knowing that the final ring arrived and exceeded your expectations is the best part!

We hope your girlfriend loves the ring just as much as you do, and we’re honored to have been part of this exciting and special moment.

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond

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