I was very skeptical purchasing a diamond from a website I was not familiar with. Did some research and took a leap of faith. So glad I did! Best pricing on the market, saved so much more than what je... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Beautiful. Mining-free. Direct to you. No middlemen. Shop premium lab grown diamond jewelry at Loose Grown Diamond - from lab grown diamond engagement rings and wedding bands to IGI/GIA and GCAL certified lab grown diamonds and fine diamond jewelry, all at unbeatable prices.
Price Match Promise and 100% Money-Back Guarantee
55 W 47th Street Suite #790, 10036, New York, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service and the end product is stunning!
Was skeptical at first making a major, very important purchase online. But LGD made the experience comfortable and easy. My transaction was easy and they exceeded my expectations. Very happy with the diamond ring and entire process.
The best customer service, quick to respond and happy to help you with any issue.
I absolutely love my ring! I purchased a 3.08-carat radiant diamond with VS1 clarity and F color on a 2.2 mm band, and it is stunning. The entire experience was wonderful from start to finish. Communication was excellent throughout the process, and I was amazed that my ring arrived in just two weeks. The quality, service, and turnaround time exceeded my expectations. Thank you so much!
Great product at a great price, I did receive good communication via text and email with expected completion and delivery dates, I was skeptical sending a company a money several states away, but they produced exactly what we agreed upon in a timely manner. I would've paid double at a local retailer, and don't feel like the quality would've been a good. I would recommend expedited service
I love Loose Grown Diamond. This is my 4th piece I’ve purchased from them and as usual I am thrilled!
The LGD team is exceptional, professional, patient, and incredibly attentive. My wife asked them to design and redesign her ring probably a dozen times, and they patiently worked with her until she had the ring of her dreams. When it arrived, it was everything she had hoped for and more. It was absolutely perfect!
The quality of LGD’s craftsmanship is top-notch, but their customer service is truly in a league of its own. You can shop with this team with complete confidence that you’ll be thrilled with the result. We cannot recommend them highly enough!
I really enjoyed my experience with LGD. I found them out through a friend and was very surprised on the pricing/quality/styles of the loose Diamonds. Helped me save alot off the engagement ring and helped me get an amazing diamond with IGI certified. They were pretty responsive even with a shipment issue on my end. They even tried to help me make ring after I got the diamond only didn't go with them to go with a local dealer but they were communicating with me throughout.would but another diamond or recommend them to others.
The LGD team is exceptional, professional, patient, and incredibly attentive. My wife asked them to design and redesign her ring probably a dozen times, and they patiently worked with her until she had the ring of her dreams. When it arrived, it was everything she had hoped for and more. It was absolutely perfect!
The quality of LGD’s craftsmanship is top-notch, but their customer service is truly in a league of its own. You can shop with this team with complete confidence that you’ll be thrilled with the result. I cannot recommend them highly enough!
After researching lab-grown diamonds extensively, I visited the Loose Grown Diamond showroom in New York, and the experience was excellent from start to finish. The staff was friendly, professional, and happy to bring out multiple diamonds for comparison without any sales pressure. Their pricing was by far the best I found, and they took the time to answer all of my questions, making me feel completely confident in my purchase.
I couldn't be happier with the service I received, and my wife was absolutely blown away by the quality and beauty of her diamond. Although I chose to visit the showroom, based on my experience I would feel completely confident ordering online as well.
If you're looking for exceptional value, outstanding customer service, and an honest, no-pressure buying experience, I highly recommend Loose Grown Diamond.
Great customer service! Beautiful diamonds! Over all great experience. Will be back to buy more.
Reliable and fast service with no surprises
Beautiful ring, quality craftsmanship, excellent customer service, great price. I did a lot of research in picking a diamond and online jeweler to create a very special 40th anniversary ring for my wife. It's difficult to select a diamond online, but the 30-day no hassle return policy provided the peace of mind I needed to make my purchase. I can't wait to gift the ring to my wife later this month!
Reply from Loose Grown Diamond
Extremely well priced. Clear communication and updates on the whole process. Very pleased with my engagement ring for my Fiancée, I will be back for the wedding ring as well.
Reply from Loose Grown Diamond
Great experience! Would use again! Solid communication through the whole process
Reply from Loose Grown Diamond
I absolutely love my ring. Everything about it is even better than I hoped for. It looks just like the CAD they sent me, which was especially important to me since I was nervous about ordering a ring I couldn’t see in person beforehand.
The entire experience with Loose Grown Diamond was amazing from start to finish. I was honestly nervous about making such a big purchase without seeing the finished ring in person, but they did an incredible job bringing the design to life. The craftsmanship, communication, and final result exceeded my expectations.
I couldn’t be happier with my ring and would absolutely recommend Loose Grown Diamonds to anyone who is nervous about ordering a custom ring online. They made the whole process so much easier, and I’m obsessed with the finished piece!
Reply from Loose Grown Diamond
Very satisfied with my purchase from Loose Grown Diamond! The diamond I originally chose wasn’t in stock, but they were quick to correct the issue and provide an exact match. I was also very pleased with the communication throughout the entire process. The diamond and ring are absolutely stunning. Highly recommend!
Reply from Loose Grown Diamond
I'm super happy with the whole experience, for three main reasons:
1. The LGD Team was super helpful and really thoughtful with all my requests.
2. The process of buying the ring and diamond was super smooth. Actually, at one point they didn't have the exact ring I picked, but they offered a slightly better one as a replacement, so that was awesome!
3. The ring arrived and it's absolutely stunning, just incredible.
Now I just hope my gf loves it as much as I do.
Reply from Loose Grown Diamond
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.