While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been drinking Lipton Tea since I was a child. My aunt Lita used to make the best tea for us. Warm in the winter and fall and cold in summer and spring. To this day, I still drink it almost ever... See more

Rated 1 out of 5 stars

Just tried two different Lipton flavoured teas today, the 'strawberry' and the 'lemon'. The strawberry tasted mostly like regular tap water with an extremely faint taste of cheap strawberry flavouri... See more

Rated 1 out of 5 stars

Have noticed the last batch of Lipton English breakfast tea that majority of the bags are poor quality and split there for at end of tea get a mouth full of leaves and have to tip remainder of tea out... See more

Rated 1 out of 5 stars

I’m 74 years old and have been drinking Lipton black tea my entire life. Now I’m shopping for a new brand because of the poor taste quality of the revamped tea. It’s very weak and bland. Nothing l... See more

Company details

  1. Tea Manufacturer
  2. Bubble tea store
  3. Coffee store
  4. Tea Shop

Information provided by various external sources

Packed with antioxidants, find out why Tea is good for your health. Discover the world of tea, the lipton institute of tea, our products and our sustainable commitments.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(68)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for a lifetime of comfort!

I have been drinking Lipton Tea since I was a child. My aunt Lita used to make the best tea for us. Warm in the winter and fall and cold in summer and spring. To this day, I still drink it almost everyday. It is a comfort to me that it has never changed in flavor. Thank you for a lifetime of comfort.💜

2 June 2026
Unprompted review
Rated 1 out of 5 stars

I’m 74 years old and have been drinking…

I’m 74 years old and have been drinking Lipton black tea my entire life. Now I’m shopping for a new brand because of the poor taste quality of the revamped tea. It’s very weak and bland. Nothing like the tea I’ve always enjoyed. Please go back to the original version; this new one just isn’t working.

1 March 2026
Unprompted review
Rated 2 out of 5 stars

LIPTON

LIPTON!
PLEASE DO SOMETHING ABOUT YOUR TEA BAGS! HALF OF THEM ARE GETTING BROKEN COS THE BAG IS POOR QUALITY AND EASLY GET SCATTERED.
YPU GOT SUCH A GOOD TEA BUT RIDICULOUS BAGS UNFORTUNATELY!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Just tried two different Lipton…

Just tried two different Lipton flavoured teas today, the 'strawberry' and the 'lemon'. The strawberry tasted mostly like regular tap water with an extremely faint taste of cheap strawberry flavouring, that might as well not have been there at all. The lemon tasted like i boiled muddy lake water instead of tap water with lemon tea bags, the smell was something close to old sweaty socks, i even added a lot of honey to make it less horrid, yet the damn thing seemed to nullify the taste and sweetness of the honey as well.

In conclusion, absolute trash tier tea, with zero redeeming qualities.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Lipton quality has gone downhill fast!

I have lived on Lipton Sweet Tea and hot tea for 70 years. About the time the label changed from “orange pekoe to present the teabags becam flimsy, leaving more than 1/2 of the teabag’s tea in my drink & not. In the teabag! The taste has changed as well. After getting a mouthful of tea leaves in my last cup of hot tea, I have purchased my last box of Lipton tea bags!

16 September 2025
Unprompted review
Rated 4 out of 5 stars

Lipton Tea: Great for Daily Use, Not for Bold Tastes

I like Lipton tea for its pleasant and mild flavor that develops well during brewing. I especially enjoyed Lipton green tea – it’s refreshing with a slight bitterness that gives the drink a special touch. The tea brews quickly and conveniently, and the tea bags are of good quality, which makes preparation easy. Compared to other brands, Lipton stands out with a good balance of taste and aroma, while remaining affordable.

However, sometimes the flavor feels a bit standard and not very rich, especially when compared to more expensive tea varieties. Because of this, the tea may not always suit those looking for more intense and deep flavor experiences.

Overall, a great choice for everyday tea drinking. I give it 4 out of 5.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Lipton has gone the way of PG tips.

I've always considered Lipton a decent compromise between flavour and pricing point. But that came to a stop this morning when I tried their new pyramid bag tea for their Earl Grey Russian flavour.

This flavour used to be an excellent blend of citrus and earl grey, but these new bags make it taste extremely muddy to the point where I barely detect a taste of citrus now.

I had a single bag of the old non-pyramid variety that I brewed for a comparison test and it's clear that there's absolutely nothing wrong with my sense of taste.

So yeah, another tea brand to avoid purchasing in the future. Shame on you for listening to your bean counters instead of your customers.

Edit: I just found out through an article that these new pyramid bags are plastic. They've done research on these and found that when brewed, they release A LOT of microplastics into your tea. Holy crap Lipton, you're literally poisoning us!!! If you wanna know if your bag is polymer or not, simply burn it. If it's paper, it'll just burn like paper does. If it's plastic, it'll turn into a granule of plastic.

I call this the BBT test. To those reading this, please spread this awareness around. This is atrocious and vile.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Rip off!

Lipton extra chicken noodle soup-1 less cup of water (only 3 cups). Same amount of noodles. Extra price👎

13 March 2024
Unprompted review
Rated 1 out of 5 stars

Pg tips split bags

I bought a box of biodegradable PG tips, and nearly every bag split. I wrote to Lipton's customer services they sent me an email with a link on to reimburse me. This link did not work 8 emails later and this has still not been resolved. They need to get a better IT dept or have training on customer services.

22 August 2023
Unprompted review
Rated 1 out of 5 stars

TASTELESS

Have used Lipton Tea (black & orange pekoe) for many years but it has drastically changed. There is absolutely no taste discernable. Such a disappointment to a product that once was quality. I make a cup of tea and put some milk in it and all I taste is the hot water and milk. I opened a tea bag and it looks like whatever is inside the bag has been freeze dried.

15 August 2023
Unprompted review
Rated 1 out of 5 stars

Lipton scamming there customers.

Always have bought lipton infusion mint tea but recently we have noticed that they are now putting less tea in the actual tea bag, the tea is much too weak than it used to be & the colour is no longer a rich dark colour but a weak diluted colour, not appealing in flavour or taste, in future we shall choose another product & not lipton as it is very clear they are scamming there customers !
So lipton you have lost one of many valuable customers !

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Sex work : The true cost of our tea

I don’t drink Lipton tea and never will , for all those who do drink the stuff you should watch sex work :the true cost of our tea . Women who pick the leaves for liptons tea are forced to sleep with their bosses on the plantations. They have no choice if the want to feed their children .
Tesco, Sainsburys red label , Pg tips all guilty
BBC iplayer Sex work : the true cost of our tea

23 February 2023
Unprompted review
Rated 5 out of 5 stars

yume

The teabags are cleaner than the pre-made bottles of you guys wanna be healthier. It’s better to brew your own tea at home, it’s cheaper too. I think the powdered packets are worse for you too. Doesn’t matter though buy what you like.

My favorites are the green tea bag flavors. My family makes a batch of iced sweet tea everyday 😋

22 June 2021
Unprompted review
Rated 3 out of 5 stars

Needs to change it up

Always the same flavours, they aren't bad but they need to innovate if they want to continue to make a good profit, the competition is always changing and these guys just froze in time.

3 March 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look