Lindleys Autocentres Reviews 

4,403
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff who provide helpful advice, make sure everything runs smoothly, and keep motorists fully informed throughout the entire repair process. Many people also appreciate the convenient mobile fitting service and efficient appointment bookings that quickly get vehicles back on the road without unnecessary stress. Some people were dissatisfied with unexpectedly high price quotes or additional costs charged for specific parts and specialized services. A few reviewers also mentioned frustrating experiences concerning disputed vehicle test results, delayed communication, and difficulties resolving problems with staff members.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting polite and efficient staff who get the job... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and very... See more

Price

Customers had ambiguous experiences with price. Many reviewers report reasonable, competitive, and... See more

Customer service

Users describe positive interactions with customer service, noting that staff are friendly and helpful.... See more

Booking process

Clients share positive opinions on booking process, describing it as easy, quick, and simple to arrange.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my MOT done at Arnold today, I arrived early, mistake on time my fault, Justine was and always is very pleasant and helpful. Mot done while I waited, had a coffee and was soon on my way. I have be... See more

Company replied

Rated 5 out of 5 stars

Lindleys Colwick is my local auto centre for my fleet managed Volkswagen. Only used a few times but always friendly polite and helpful. Especially Ellie, you always feel she’s trying to make things as... See more

Company replied

Rated 5 out of 5 stars

Rang me back on a missed call when there had been no facility to leave a message. Attended in little over an hour. Explained the problem and involved me in the decision-making process. Price was reas... See more

Company replied

Rated 5 out of 5 stars

Always a great experience here. Most people feel very stressed & untrusting when it comes to getting car repairs. Rest assured Lindleys are experts at de-stressing a situation. They are a no problem,... See more

Company replied


Company details

  1. #6 of 20 best companies in MOT Centre
  2. #14 of 35 best companies in Vehicle repair shop
  3. #24 of 60 best companies in Vehicle Repair
  4. #17 of 55 best companies in Car service
  5. #7 of 24 best companies in Tyre shop

About Lindleys Autocentres

Written by the company

Lindleys Autocentres

5 Star Customer Service

Whether you need an MOT, Car Servicing, Tyres or you're in the market for a new car, our friendly and professional team will deliver a 5 star service to you everytime.

We are well known for our transparent, affordable and fair pricing. Our customer reviews speak for themselves.

Locations

You can find us at 12 conveniently located branches in Nottinghamshire. Contact us by clicking here

Services

Vehicle issues? Lindleys Autocentres have you covered.

We offer a large variety of vehicle services including MOT, car servicing, brake repairs, tyres, mobile tyre fitting, electric vehicles, as well as other services such as air conditioning and car battery replacement.

Book Online

Choose a time and date which fits your schedule with our easy online booking system. Visit www.lindleys.co.uk to book online.

You can find us at our 10 autocentres located in:

Arnold, Carlton, Colwick, Hucknall, Keyworth, Kirkby in Ashfield, Mansfield Woodhouse, Old Basford, Stapleford & West Bridgford.

We have also 2 dedicated tyre fitting branches located at:

Furlong Street - Arnold, Daleside Road - Colwick or you can have tyres fitted by our Mobile Tyre Fitting department at your home or workplace.

Tyres, MOT, Car Servicing & Repairs at Lindleys Autocentres

Written by the company

MOT
We pride ourselves on providing the best MOT services in Nottinghamshire, giving complete transparency about each and every aspect of your MOT test.
Tyre Fitting
We stock a huge variety of tyres in all types, sizes and brands to offer you the highest quality to suit every budget fitted in branch or mobile.
Car Servicing
We're privileged to be part of the exclusive Castrol Service Network which means you'll be provided with highest quality car servicing at great value prices. Only garages that meet Castrol’s high standards are invited to join and all Lindleys Autocentres branches are audited yearly to ensure we continue to meet the high standards required. Book car servicing in Nottingham at Lindleys Autocentres.

Contact info

Promotion box for Lindleys Autocentres

FANTASTIC DEALS ON TYRES IN NOTTINGHAM

£15 off 2 tyres or £40 off 4 tyres on selected brands!

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(4,403)

287 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service when I had a puncture

Had a puncture on way to hospital appt. Phoned saying I was on my way, needed help quickly. New tyre fitted and I was on my way 50 mins later. Amazing service again. Grateful thanks to all staff. Be back later in year for new front tyres. Gold star service all round.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately a disappointing experience two years in a row.

For the second year in a row now, I have left the garage with a problem that wasn't present when the car went in for its service and MOT.

I took my car to the Old Basford branch last week and, as part of my service, paid for an air con service. I was told on the Friday evening that they were having issues with their machine and would need to keep the car overnight to complete the work the following morning. I didn't mind this and received a call Saturday morning to say it was ready.

However, when I collected the car, I immediately noticed that the air conditioning was no longer working and was blowing warm air. I rang them as soon as they opened on Tuesday morning after bank holiday. They assured me that the air-con service had taken place, but said it was likely to be a pressure or compressor issue. They immediately offered to investigate this, but at a £90 diagnostic cost to myself, despite the air conditioning having been working perfectly when I dropped the car off.

This is particularly frustrating because their own service report states that the air conditioning was checked and was operational. Their description of the service also states that the system is put under vacuum to check for significant leaks before being recharged. I'm therefore struggling to understand how the system could have been recorded as operational following the service when it was not working at all immediately after I collected the car.

I am not saying that the garage necessarily caused the fault but I would expect them to investigate a problem that appeared immediately after work was carried out on the system before asking me to pay another £90 for a diagnostic.

This is particularly disappointing after being a customer for 10+ years, during which I have always spoken very highly of Lindleys and regularly recommended them on social media and Trustpilot. Unfortunately, this is now the second year in a row that I have experienced an issue immediately following work carried out on my car. Last year, it was brake shim scoring following replacement of the driver-side front lower suspension arm.

I'm not expecting Lindleys to prevent every possible mechanical failure, but I do expect them to take responsibility for investigating problems that appear immediately after work they've carried out, rather than immediately passing the cost of diagnosis back to the customer.

28 August 2026
Unprompted review
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi,

Thank you for taking the time to speak with me this afternoon, and firstly, I’m sorry for the frustration this has caused, particularly after you’ve been a customer of Lindleys for so many years.

As discussed, asking you to pay a further £90 diagnostic charge to investigate an air conditioning issue that became apparent immediately after the work carried out was a poor judgement call on our part. Regardless of what ultimately caused the fault, we should have offered to investigate the issue first given the circumstances.

We’ve now arranged for your vehicle to come back into one of our branches, where we’ll investigate and rectify the issue at no cost to you.

I’m also looking into what happened internally, including the work carried out and how the situation was handled afterwards, as this clearly wasn’t the level of service we expect to provide.

Thank you again for speaking with me and giving us the opportunity to put this right.

Kind regards,
Ryan
Lindleys Autocentres

Rated 5 out of 5 stars

Easy to book on line

Easy to book on line, staff very helpful on the day of my appointment.
All sorted within a few hours.

26 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Judy,

Thank you for your fantastic review!

We're really pleased you found our online booking process easy and that the team were helpful throughout your visit. It's great to hear everything was sorted and you were back on your way within just a few hours.

Thank you for choosing Lindleys and for taking the time to share your experience!

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

Great job on my car

Great job on my car, customer service is great also. Thank you

26 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Sharon,

Thank you for your fantastic review!

We're delighted to hear you were happy with the work carried out on your car and received great customer service from our team too.

We really appreciate your kind words and thank you for choosing Lindleys!

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

Easily explained what was need to…

Easily explained what was need to repair my vehicle.

2 September 2026
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Reply from Lindleys Autocentres

Hi Stuart,

Thank you for your great review!

We're really pleased to hear everything needed to repair your vehicle was explained clearly and that you were kept informed about the work required.

Thank you for choosing Lindleys and for taking the time to share your feedback.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

A great place to get vehicles repaired and serviced.

The staff at Lindleys were helpful, friendly and efficient. I will be returning!

2 September 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Janet,

Thank you for your fantastic review!

We're delighted to hear you found our team helpful, friendly and efficient. It's even better to know you'll be returning to us in the future!

We really appreciate your support and look forward to welcoming you back.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

All staff we have dealt with at…

All staff we have dealt with at Lindleys, have been extremely helpful and courteous following the breakdown of our car - thank you

26 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi,

Thank you for your lovely review!

We're really pleased to hear our team were so helpful and courteous following your breakdown. We know how stressful an unexpected car problem can be, so it's great to know we could make things a little easier for you.

Thank you for choosing Lindleys and for taking the time to share your experience.

Kind regards,
Lindleys Autocentres

Rated 1 out of 5 stars

they failed my car on mot on something…

they failed my car on mot on something they passed it on for the last 2 years. been to 2 other garages that have said its not a mot fail. will not be using again .

28 August 2026
Unprompted review
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Trevor,

Thank you for your feedback, and we're sorry to hear you've been left unhappy with the outcome of your recent MOT.

All of our MOT testers are required to follow DVSA testing standards, and we would be more than happy to look into the specific reason your vehicle failed and review the test in more detail.

Please could you email ryan@lindleys.co.uk with your vehicle registration and any other relevant details so we can identify the MOT and investigate this properly for you.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

Very smooth procedure

Very smooth procedure. Polite efficient and a good job

20 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi John,

Thank you for your fantastic review!

We're really pleased to hear everything went smoothly and that you found our team polite and efficient. It's great to know you were happy with the work carried out too.

Thank you for choosing Lindleys and for taking the time to share your feedback.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

very happy with the service

Rang me back on a missed call when there had been no facility to leave a message. Attended in little over an hour. Explained the problem and involved me in the decision-making process. Price was reasonable. Was back on the road inside of 2 hours so very happy with the service.

25 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Sue,

Thank you for your fantastic review!

We're really pleased to hear the team returned your missed call and were able to get out to you so quickly. It's especially great to know everything was clearly explained and that you were involved in deciding the best way forward.

Getting you back on the road within two hours is exactly the kind of service we aim to provide. Thank you for choosing Lindleys!

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

Fantastic done very well on time highly…

Fantastic done very well on time highly recommended wet belt all done as expected mr Roger Hallam transit wet belt

26 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi,

Thank you for your fantastic 5-star review!

We're delighted to hear your wet belt replacement was completed on time and everything went exactly as expected. It's great to know you were so pleased with the work and service you received.

Thank you for your recommendation and for choosing Lindleys. We really appreciate your support!

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

Great service as always

Great service as always

18 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Rachel,

Thank you for your fantastic review!

We're delighted to hear you continue to receive great service from us. Your continued trust and support mean a great deal to the whole team.

Thank you for choosing Lindleys, and we look forward to welcoming you back again.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

Very professional in all aspects from…

Very professional in all aspects from reception to the work being completed. Would definitely use again and recommend.

24 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Kathleen,

Thank you for your fantastic review!

We're delighted to hear you received a professional service throughout your entire experience, from the initial welcome at reception through to the work being completed.

It's great to hear you'd both use Lindleys again and recommend us to others. We really appreciate your support and look forward to welcoming you back in the future.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

The staff at hucknall

The staff at hucknall were extremely helpful

20 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi UKStew,

Thank you for your fantastic review!

We're delighted to hear you found our Hucknall team extremely helpful. We'll be sure to pass your kind feedback on to everyone at the branch.

Thank you for choosing Lindleys, and we look forward to welcoming you back whenever you need us.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

Saved the day

Phoned Monday to see if I could get car booked in. Problem with front end. No appointments till Thursday.
Explained I was on nights, so could I leave it with them. Answer yes.
They rang me Tuesday to tell me what the problem was.
And they get the parts Wednesday.
I phoned Wednesday to see if they could also do my mot. After the repair had been done.
As it was due 11 days later, a yes answer was great to hear… Wednesday afternoon they rang me.
Come and pick your car up…. All sorted and mot’d. Now that’s what I care customer care.

20 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Kevin,

Thank you for such a fantastic review!

We're delighted to hear the team were able to work around your night shifts and get everything sorted sooner than expected. Keeping you updated, getting the parts in quickly and managing to complete your MOT at the same time is exactly the kind of helpful, flexible service we aim to provide.

It's wonderful to hear you describe this as real customer care – that means a great deal to the whole team.

Thank you for choosing Lindleys and for taking the time to share your experience.

Kind regards,
Lindleys Autocentres

Rated 5 out of 5 stars

The staff at Hucknall are alway…

The staff at Hucknall are alway friendly & helpful, great customer service

18 August 2026
Lindleys Autocentres logo

Reply from Lindleys Autocentres

Hi Julie,

Thank you for your fantastic review!

We're delighted to hear you always receive friendly and helpful service from our Hucknall team. Providing consistently great customer service is really important to us, so it's wonderful to receive your feedback.

Thank you for your continued support, and we look forward to welcoming you back again.

Kind regards,
Lindleys Autocentres

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