I have been using Leonlite products for over two years now and have installed probably 40 or more lights on two properties. All the light works great and for the small number of problems that I did e... See more
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Company details
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For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
Contact info
3768 Milliken Avenue Suite B, 91752, Eastvale, United States
- 8009907688
- info@leonlite.com
- www.leonlite.com
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The products are great however the shipping package needs improvement.
The products are great however the shipment method of my last purchase was less than expected. It was a foil type envelope with little padding. The item arrived with a scratch across the front. Have to send back and get another one.
Excellent service
Great customer service!
Warranty Service Exceptional - Torchlite Stands by their Products
The representative for Torchlite was fantastic in helping me work my warranty claim. They were prompt, thorough, and ensured their supervisors response was communicated in a timely fashion.
Customer service responded immediately…
Customer service responded immediately to my email. Explained the problem and offered a product replacement at a discount since my light was out of warranty. The product shipped within two days and worked great. I wish all customer support was as good as LeonLite!
Customer service is great and very…
Customer service is great and very helpful, order received quickly and they stand behind their products.
Prompt and helpful
Prompt and helpful. Nice to experience real people who care on the other end.
defective product
I have purchased several ground lights and one is defective. They are the worst company to honor a warranty... They do not respond to emails, phone to no avail. My purchase was well within the warranty period and to no avail is this company honorable and provides dishonest customer service. Beware of purchasing from them .. Once and done. Never again.
Professional and easy !
Professional and easy !
Thank You for making our home stand out amongst the rest of the neighborhood!!!
Your customer service team was A+ with…
Your customer service team was A+ with helping me get the items I was looking for
Leonlite customer support was outstanding!
Leonlite customer support was outstanding!
Judy worked with me step by step in troubleshooting my installation and ordering a replacement. Judy was knowledgeable and professional throughout the process. I highly recommend Leonlite.
I lost a small bracket to hang the…
I lost a small bracket to hang the lights, they offered to sell me just a bracket or a smaller pack of the same lights lights. It was my fault I lost the bracket and for them to actually provide parts is HUGE most companies do not offer replacement parts now a days. Anyways I ended up buying the smaller pack to have extras just in case! Of course as soon as the lights showed up, I found the bracket in the dirt… But I have extra lights if any ever malfunction! I installed 40 lights in front and back, they all work great!
Replacement process is easy
Replacement process is easy, never blame on me or raising wired question.
Great customer service
Responsive, knowledgeable customer service.
Competitive, value for money.
These people know their light and all…
These people know their light and all things to it. Replacement processed smooth like butter.
Beautiful lighting and free shipping
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