LecWorx Reviews 

45
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I bought my first refurbisbed device from lecworx it was a samsung galaxy s24 128gb onyx black in excellent comdition it literally looks brand new comes with a usb-c charging brick along with the cab... See more

Rated 5 out of 5 stars

Purchased through ebay a New Boxed phone. Ordered 3pm arrived 10am next day. Exactly as described perfect prompt service would thoroughly recommend and will use again. As far as this transaction... See more

Company replied

Rated 5 out of 5 stars

I ordered a Samsung S24+ 512GB on Saturday and received the delivery on Tuesday, but it turned out to be the 256GB model. I contacted LecWorx by email and Brad replied within 15 minutes. After a coup... See more

Rated 5 out of 5 stars

Thoroughly impressed with my iPhone 15. Having never bought a renewed phone before i was a little dubious but it’s absolutely great. Hardly a blemish in sight! The phone arrived next day and arrived... See more

Company replied

Company details

  1. Mobile Phone Shop
  2. Mobile Phone Accessory Shop
  3. Electrical appliance wholesaler

Written by the company

LecWorx specialise in exceptional quality used & renewed smartphones, tablets & smartwatches. We pride ourselves on outstanding service and hard to beat prices. Every device is thoroughly inspected and tested in-house using industry leading software to ensure dependable performance, lasting quality, and smooth operation you can count on. All of our products are backed by a 12 month warranty and a a real UK-based support team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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No recent history of asking for reviews

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4.8

All reviews

(45)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMAZING

I bought my first refurbisbed device from lecworx it was a samsung galaxy s24 128gb onyx black in excellent comdition it literally looks brand new comes with a usb-c charging brick along with the cable honestly amazing delivery was fast was supposed to be next day but royal mail had to delay it by a day which had nothing to do with lecworx.
I highly recommend lecworx honestly nothing but nice things today beautifully packed aswell

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and fast resolution

I ordered a Samsung S24+ 512GB on Saturday and received the delivery on Tuesday, but it turned out to be the 256GB model. I contacted LecWorx by email and Brad replied within 15 minutes. After a couple of quick emails, the correct 512GB phone was dispatched immediately and arrived on Thursday, along with a prepaid return label for the other phone.
The customer service was outstanding — fast, helpful, and completely hassle‑free. Both devices were in excellent condition, and I would confidently recommend LecWorx to anyone looking for a refurbished phone that genuinely feels “like new”.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service and delivery.

Brilliant service and delivery.
Phones are as expected excellent condition for a used s23 ultra and s21.
Update just ordered 2 more phone prompt speedy service again.

30 January 2026
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Richard,

Thank you so much for the excellent review.

We're so pleased that your order met expectations and hope to see you again soon.

Lecworx

Rated 5 out of 5 stars

These guys are the best 💯

These guys are the best, The handset they sent out to me was immaculate,

Their aftersale service is also top notch

I wouldn't hesitate to recommend LecWorx to any of my friends and family

It's really nice to find a honest reliable company that actually still cares about providing the best phones / service and aftersales - These guys do all of this 💯

This is hard to find this service in this crazy world we live in today

It's a 💯% from me, Keep up the great work Brad & the team 👌

22 October 2025
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Rob,

Thank you for the glowing review.

We appreciate the kind words and any recommendations to friends and family.

Lecworx

Rated 5 out of 5 stars

Delivered quickly and superb quality…

Delivered quickly and superb quality new laptop. Model design was a few years old but that didn't affect the quality of it. Very pleased. Thanks.

27 June 2025
Unprompted review
LecWorx logo

Reply from LecWorx

Thank you for the positive review. We appreciate your custom and hope to supply you again in the future.

Lecworx

Rated 5 out of 5 stars

Couldn’t ask for any more

Couldn’t ask for any more. Shopped on the Lecworx website and found exactly what I wanted for a very reasonable price. Delivery was exceptional and the quality blew me away - the phone looks and works like brand new. Will definitely be recommending.

13 May 2025
Unprompted review
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Reply from LecWorx

Hi Becs,

Thank you for such a fantastic review. We're so pleased to hear that you found exactly what you were looking for on our website and that the quality and delivery exceeded your expectations. It’s great to know the phone felt like brand new — that’s exactly what we aim for!

We really appreciate your recommendation and look forward to serving you again in the future.

Lecworx

Rated 5 out of 5 stars

Excellent service

Excellent communication, and very fast response. Fantastic customer service, highly recommend.

20 May 2025
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Emma,

Thank you so much for your kind words! We're thrilled to hear you were happy with our communication and service. Your recommendation means a lot to us.

If you ever need anything in the future, we’re always here to help!

Lecworx

Rated 5 out of 5 stars

Very pleased

Very helpful. My original order had a problem, which was very quickly rectified through great communication. My phone being sent out on the day and received next day along with a cover and screen protector.

28 December 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Danise,

Thank you for your review! We're sorry there was an issue with your original order, but we're really pleased we could resolve it quickly for you. It’s great to hear you were happy with the communication and the fast turnaround — and that the added cover and screen protector were a nice bonus.

Lecworx

Rated 5 out of 5 stars

excellent service

I bought a phone through back market and it had already been sold but Locworx then contacted me directly and got a new out to me straight away. The phone itself was in much better condition than I expected so I’m very delighted with it. The communication was great and I had the phone a day later. Brilliant service. Thank you

19 December 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi,

Thank you so much for your kind review! We're really glad we could step in quickly and get everything sorted for you. It’s great to hear that the phone exceeded your expectations and that you were happy with the communication and speedy delivery.

We really appreciate your support and hope you continue to enjoy your new device.

Lecworx

Rated 5 out of 5 stars

Really good buying experience with…

Really good buying experience with these guys. Their communication was 100%. The phone was excellent - better than expected. I will he buying another phone from them for Christmas.

1 November 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Errol,

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are pleased we exceeded expectations.

We look forward to supplying you another phone in the future.

Lecworx

Rated 5 out of 5 stars

Purchased brand new Samsung z flip6…

Purchased brand new Samsung z flip6 phone. Excellent service fast delivery and great communication from seller. Love my new phone! Thank you so much!

30 August 2024
Unprompted review
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Reply from LecWorx

Hi Syeda,

Thank you for sharing your experience, we are over the moon you're happy with your new phone and the service we provided.

We hope to see you again soon.

Lecworx

Rated 5 out of 5 stars

Purchased through ebay a New Boxed Phone

Purchased through ebay a New Boxed phone.
Ordered 3pm arrived 10am next day.
Exactly as described perfect prompt service
would thoroughly recommend and will use again.
As far as this transaction is concerned doesn't get any better.

20 August 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Simon,

Brilliant! We are thrilled that you're satisfied with your purchase & greatly appreciate the positive feedback.

Thank you for choosing Lecworx.

Rated 5 out of 5 stars

Ebay purchase…

Bought an item off Ebay it was exactly as described the service was exceptional and delivery was super fast would definitely buy from here again and recommend them to anyone.

24 July 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Christopher,

We're delighted you had a pleasant experience buying from us. Thank you so much for the 5 stars.

Lecworx

Rated 5 out of 5 stars

Absolutely brilliant company great…

Absolutely brilliant company great products exactly as they describe, fast service with great packaging also correspondence was amazing I felt that my purchase was valued greatly by this company so they went above and beyond with the buying process

26 July 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Sean,

Your purchase absolutely was valued and we're so glad you felt that way. Thank you for choosing us for your new phone & thank you for a fantastic review.

Lecworx

Rated 5 out of 5 stars

Galaxy A21 Mobile

Great service, sealed well and protected well when we received our parcel today.
Very pleased with our order can't wait to order again.

18 July 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Trina,

Fantastic! Thank you for sharing your experience.

We look forward to supplying with you with your new phone whenever you are ready.

Lecworx

Rated 5 out of 5 stars

Brilliant phone

Brilliant phone. Quick delivery. Fantastic value

19 July 2024
Unprompted review
LecWorx logo

Reply from LecWorx

We're thrilled you're pleased with your new phone. Thank you for the 5 stars.

Lecworx

Rated 5 out of 5 stars

Lecworx - a company of high Customer Service standards

I purchased a Galaxy watch 4 from Lecworx (via Amazon) 7 months ago when it suddenly developed a fault several days ago.
I informed the Seller via Amazon who within hours got back to me giving me several options.
The Seller then returned all my sunsequent questions with answers and more options and only within minutes of me posting them... how refreshing!!!
I have to say I am extremely impressed with the sellers customer focus and it was clear to me they strive to give excellent customer satisfaction that even Samsung themselves would envy and should emulate as Best Practise!
I strongly recommend this company in a heartbeat.

11 July 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Ian,

Wow, what a wonderful review. Thank you.

Customer satisfaction is our main focus and we're relieved to hear we managed to quickly rectify the issue with your Galaxy watch.

Thank you once again for the kind words.

Lecworx

Rated 5 out of 5 stars

Excellent service

Fantastic condition. Good delivery. Excellent service.

24 June 2024
Unprompted review
LecWorx logo

Reply from LecWorx

Hi Carolyn,

Perfect! Thank you for sharing your experience. We thank you for your business.

Lecworx

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