I ordered my jacket and was sent the wrong thing so obviously I started thinking it was a scam but once I sent them a email and texted them on instagram I got a pretty quick response on both and got e... See more
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Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at we@kiikio.com.
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Replied to 86% of negative reviews
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I placed an order five days ago
I placed an order five days ago, and it has been stuck in "processing" the entire time; I contacted support but received no response. Now I’m requesting a refund, and there’s still no reply.
Amazing quality of products and very helpful customer service!
Amazing quality of products and very helpful customer service! 10/10 🧡
amazing customer service and perfect…
amazing customer service and perfect products exactly as shown in the website. I recommend
Cheap-quality items
Cheap-quality items: the trousers came and fitted like jorts, while the jorts I ordered had no hole for the button. Really upsetting.
Reply from Kiikio
Goated
Great clothes! The material is good, and the fitting is amazing, would definitely recommend to my friends!
I really like some of the items the…
I really like some of the items the brand provides. It 100% aligns with my style and my content overall.
very reliable I will definitely make…
very reliable I will definitely make other purchases
The belt I ordered matched the outfit I…
The belt I ordered matched the outfit I wanted it to perfectly and the sizing was on point.
Piece looked just like it did on the…
Piece looked just like it did on the website
It’s a scam shop
It’s a scam shop. No refund since 3 months . They said they gonna refund over and over but nothing happenes. Stay away
Reply from Kiikio
I like the Kiikio brand because it has…
I like the Kiikio brand because it has very pretty and very good quality Clothes. After ordering, the package is delivered as soon as possible.
Really I will order again and always from Kiikio.
Thank you very much fam 🙏❤️
Amazing Customer Service
This shop has the fastest customer service and widest selection of club outfits. I got so many pieces for Black Rock City and can't wait to slay it on the dance floor. 10/10 recommend!
clothes feel greatt
clothes feel greatt! good quality! n service was fast shipping was fast*
I really like the style of the…
I really like the style of the clothing. It's a bit pricey, but I'm hoping my first order comes in good quality. The reason why I wrote this review is just because tracking the order pissed me off. First you have to download an app which is already annoying. Then they send a code to your Gmail and if that's not enough, they also send a code to your number. It feels like so many steps instead of just clicking a link and seeing where my order is.
Also, I got a 10% off coupon for subscribing to a newsletter but because my order is over $200 it didn't apply. Which I guess makes sense but no where did it say this ahead of time. This also irked me a bit.
Reply from Kiikio
Hate writing bad reviews but sometimes…
Hate writing bad reviews but sometimes it necessary so other people may not order from them. So I discovered this brand and wanted so many things, I decieded to just order a T shirt so I can test quality first before spending £££ on an unknown brand. After 11 days it still hadn't been dispatched. So I reached out to customer service. They then told me that the product was out of stock, if they had told me this after few days I wouldn't mind but I reached out to them after 11 days and they didn't even apologise and just said I can chose something else instead but by this point I wasn't impressed with the service so I just wanted to cancel. To which they advised it would take 10 working days for refund. Which im still waiting for. Not to mention the product I ordered is still showing in stock online in all sizes despite then advising me it wasn't, not very organised...Save your money guys
Reply from Kiikio
Clothing is comfortable and looks prime
Clothing is comfortable and looks just like pictures! Had a bit of trouble with shipping but they were super fast to respond and fix my issue when I messaged on instagram!
Love them great quality;relibarzo
I returned items months ago and still…
I returned items months ago and still waiting for my refund.
Update: after i rated them Here i for my refund instantly.
Reply from Kiikio
Awsome product and service
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