KC Autos Accident Repair Centres Ltd Reviews 

2,671
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 451 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who kept them well-informed throughout the repair process. Many appreciated the convenience of vehicle collection and delivery, and the overall efficiency. The quality of repairs is frequently highlighted, with cars often returned looking brand new, thoroughly cleaned, and in excellent condition. However, some customers noted issues with repair quality, reporting existing damage not fixed, new scratches, or broken components like tyre pressure monitors. These reviewers described repairs as unsatisfactory, with some vehicles returned in a worse state than before.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting excellent communication and efficient... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and excellent... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers stating that their cars... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and helpful... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction, stating their car... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from everyone at KC Autos, Winsford. They picked my car up from the hire car centre and dropped it back there on completion of accident damage repair looking brand new. A stress free... See more

Company replied

Rated 5 out of 5 stars

Really good communication at all times, always polite and dealt with any issues I had even things like ringing the hire car company as they weren’t answering to me. Also car looks amazing, would hopef... See more

Company replied

Rated 5 out of 5 stars

Got my car back last week after a collision with a lorry, which of course was a very stressful occurrence! The guys at the garage kept me up to date which just made it a lot more personal despite it... See more

Company replied

Rated 5 out of 5 stars

First class service from KC autos Knowsley. Car returned in perfect condition but the best thing was the customer service. Nothing was too much and the guy who answers the queries is 10/10. I had a co... See more

Company replied


Company details

  1. #10 of 62 best companies in Vehicle Repair
  2. #4 of 8 best companies in Vehicle Dent Removal Service
  3. #7 of 36 best companies in Vehicle repair shop

Written by the company

KC Autos is a trusted name in UK accident repair, proudly serving drivers and insurers across northwest England. With a strong focus on quality, safety, and service, we deliver expert vehicle repairs using the latest technology and hold several prestige vehicle manufacturer approvals, enabling structural steel and aluminium repairs. Our dedicated team is committed to providing a seamless customer experience—from first contact to vehicle handover—ensuring your car is repaired to the highest standards with minimal disruption. At KC Autos, your satisfaction is our priority.

Lifetime workmanship guarantee

Take a look at this benefit!

Take a look at this benefit!
Our workmanship comes with a lifetime gaurantee, and we aim to deliver total satisfaction to our customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,671)

430 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from everyone at KC…

Excellent service from everyone at KC Autos, Winsford. They picked my car up from the hire car centre and dropped it back there on completion of accident damage repair looking brand new. A stress free experience.

2 July 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your wonderful review,
We’re delighted to hear our Winsford team made the repair process as stress-free as possible. It’s great to know you were happy with the service and that your car was returned looking like new.
KC Autos Team

Rated 5 out of 5 stars

Excellent repair job

Excellent repair job. Good communication. Would recommend.

29 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review!
We’re delighted to hear you were happy with the repair and our communication. We really appreciate your recommendation.
KC Autos Team

Rated 5 out of 5 stars

Professionals you can rely on.

Turned up on time kept me informed throughout.
The car came back immaculate and when they said it would.
Very satisfied.

8 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review!
We’re delighted to hear everything ran smoothly, from collection to return, and that you were kept informed throughout. It’s wonderful to know your car came back looking immaculate and that you were very satisfied with the service.
KC Autos Team

Rated 5 out of 5 stars

Very reliable garage worths to be…

Very reliable garage worths to be recommended having many certificates of premium car brands as a body workshop for e.g. Volvo,LR/RR, Jaguar, Audi etc. competent and nice staff, replacement car provided on time by Enterprise, the repair seems perfect done, the car was washed and vacuumed at the collection time - 5 stars

24 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your fantastic review!
We’re delighted to hear you were happy with the repair, the service from our team, and the condition of your car when it was returned. Your recommendation means a great deal to us, and we truly appreciate your kind words.
KC Autos Team

Rated 5 out of 5 stars

Great service all though my repairs

Great service all though my repairs, I really liked the count down clock

23 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your lovely review!
We’re so pleased to hear you were happy with the service throughout your repairs. It’s great to know you enjoyed using the countdown clock too!
KC Autos Team

Rated 5 out of 5 stars

Great service

Great communications, quality work and - bonus - my car came back alot cleaner than it went in.

18 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review!
We're delighted to hear you were happy with our communication and the quality of the repair. We're especially pleased the clean was a nice bonus and that your car came back looking its best!
KC Autos Team

Rated 5 out of 5 stars

I am pleased by the service and…

I am pleased by the service and professional support that was provided.

4 July 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your kind review!
We’re delighted to hear you were pleased with the service and professional support you received.
Kind regards,
KC Autos Team

Rated 5 out of 5 stars

Amazing job great communication from…

Amazing job great communication from start to finish. Happy with the service

4 July 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your lovely review!
We’re so pleased to hear you were happy with the repair and the communication from start to finish.
KC Autos Team

Rated 5 out of 5 stars

Great customer service and regular…

Great customer service and regular updates and workmanship

15 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review!
We’re delighted to hear you were happy with our customer service, regular updates, and the quality of our workmanship.
KC Autos Team

Rated 5 out of 5 stars

Really good communication at all times

Really good communication at all times, always polite and dealt with any issues I had even things like ringing the hire car company as they weren’t answering to me. Also car looks amazing, would hopefully never need them again but would definitely use them 100% if I did.

12 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your fantastic review!
We’re so pleased to hear you were happy with our communication and that the team could help with everything, including liaising with the hire car company. It’s great to know you’re delighted with the repair, and we really appreciate your kind words and recommendation.
KC Autos Team.

Rated 5 out of 5 stars

Help is here

Always on hand with questions kept me informed about my car and service people were always polite

19 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your kind review!
We’re pleased to hear our team was always on hand to help, kept you informed throughout, and provided friendly service.
KC Autos Team.

Rated 5 out of 5 stars

Amazing service

Someone crashed into the bak of my car damaging the bumper. My insurance chose KC autos. The service was amazing. They picked the car up from my house and returned it to Enterprise so I could do a straight swap. I was kept informed through the process and was done a day earlier. The best part was getting my car back. It was so clean and shiny, it looks better and newer than when I bought it 2 years ago. It was such a lovely surprise.

25 June 2026
Unprompted review
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your wonderful review!
We’re delighted to hear you were happy with the service from start to finish and that everything ran smoothly. It’s fantastic to know you appreciated the updates throughout the repair, and we’re especially pleased that getting your car back looking so clean and shiny was such a lovely surprise!
KC Autos Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, excellent timekeeping and delivery. The quality of work was exceptional.

18 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your fantastic review!
We’re delighted to hear you were happy with our communication, punctuality, and the quality of the repair. Your kind feedback is greatly appreciated.
KC Autos Team

Rated 5 out of 5 stars

Paul and Leon were professional and…

Paul and Leon were professional and their authentic selves, because I know that no amount of training could mould those men into who they were for me, which is genuine, respectful, caring and friendly men that I can tell always go the extra mile for theirs (and contract companies) every time.

10 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you so much for your wonderful review!
Your kind words about Paul and Leon mean a great deal to us. We’re incredibly proud of our team, and it’s fantastic to hear that their genuine care, professionalism, and dedication made such a positive impression.
We’ll be sure to pass on your comments to them—they’ll be delighted to read them.
KC Autos Team

Rated 5 out of 5 stars

Staff and customer servic were great…

Staff and customer servic were great the repair was done quickly and to an excellent standard

19 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your great review.
We’re delighted to hear you were happy with our customer service and the quality of the repair. It’s great to know everything was completed quickly and to an excellent standard.
KC Autos Team

Rated 5 out of 5 stars

Nice friendly staff kept me informed…

Nice friendly staff kept me informed and upto date with the repair.

17 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your lovely review,
We’re pleased to hear you found our team friendly and that we kept you informed throughout your repair.
KC Autos Team

Rated 5 out of 5 stars

Excellent service

18 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your review.
We’re delighted to hear you received excellent service and appreciate your feedback.
KC Autos Team

Rated 5 out of 5 stars

Very happy with the service

They kept me informed all the time before they took the car Paul was very helpful

10 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your kind review!
We’re pleased to hear you felt well informed throughout the process, and we’ll be sure to pass your kind comments on to Paul. He’ll be delighted to know he was able to help.
KC Autos Team

Rated 5 out of 5 stars

Kept in contact with me all the way…

Kept in contact with me all the way through the repair process.

19 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your review!
We’re pleased to hear you felt well informed throughout the repair process. Keeping our customers updated is very important to us.
KC Autos Team

Rated 5 out of 5 stars

Great staff

Great staff, service was efficient and repaired my car following a crash. Could not fault them.

15 June 2026
KC Autos Accident Repair Centres Ltd logo

Reply from KC Autos Accident Repair Centres Ltd

Thank you for your fantastic review!
We’re really pleased to hear you found our team helpful and the service efficient. It’s great to know you were happy with the repairs and your experience with us.
KC Autos Team

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