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ITP Packaging Ltd Reviews 

1,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, noting that orders often arrive the very next day in pristine condition. People also love the solid quality of the products, explaining that items like storage containers work perfectly for their specific needs. Buyers appreciate the simple ordering procedure and helpful support team that responds promptly to inquiries. However, some people mentioned issues with delivery delays and occasional damage to the outer packaging during transit. A few consumers experienced problems when parcels arrived crushed or when couriers struggled to deliver packages successfully. Some reviewers also stated that drivers did not always wait or left heavy boxes outside.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient fulfillment. Many... See more

Product

Customers consistently note positive experiences with product, highlighting excellent quality, fair prices,... See more

Service

Consumers find service to be exceptionally positive, praising the efficient handling of enquiries and prompt... See more

Order

Users describe positive interactions with order, highlighting the reliable service and fast delivery times.... See more

Quality

Clients share positive opinions on quality, noting that the products are solid, well-made, and meet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong. ITP responded to an issue within 12 hours and immediately sent out a replace... See more

Rated 5 out of 5 stars

Great customer service. First order delivered next day by DPD ( the best courier imo). Second order - they were out of stock but offered viable alternatives for no extra cost. Again, delivered next da... See more

Company replied

Rated 5 out of 5 stars

Needed a few 25 L drums for a job and ITP seemed to offer a good combination of product and price. Seem to recollect delivery was being quoted as several days but they were here the very next day,all... See more

Company replied

Rated 5 out of 5 stars

First time used the company and definitely will not be my last time. Absolutely fantastic from start to finish. Professionalism that now fails many companies. Such a pleasure. Quality, speed of delive... See more


Company details

  1. #13 of 37 best companies in Packaging Supply Shop
  2. #1 of 1 best companies in Barrel supplier
  3. #6 of 15 best companies in Packaging company
  4. #1 of 3 best companies in Plastic bag supplier
  5. #10 of 25 best companies in Plastic Products Supplier
  6. #2 of 2 best companies in Steel drum supplier

About ITP Packaging Ltd

Written by the company

ITP Packaging: UK Industrial Packaging Supplier

ITP Packaging is a UK supplier of industrial packaging, transit packaging and protective packaging, helping businesses across the UK source reliable packaging solutions for manufacturing, storage, transport and export. We supply customers ranging from private individuals and small businesses through to major UK manufacturers, distributors and multinational organisations.

Our product range includes plastic drums, steel drums, UN approved drums, food grade containers, jerry cans, IBC containers, drum and IBC liners, pails, protective packaging, export packaging, desiccants, container moisture control products including Absorpoles, and a wide range of packaging accessories. Whether you need a single item, pallet quantities or regular bulk deliveries, we aim to provide the right packaging solution backed by knowledgeable customer support.

Customers often ask us:

  • Do you supply UN approved packaging for hazardous goods?
  • Do you sell food grade drums and containers?
  • Can I buy small quantities as well as bulk orders?
  • Which drum, IBC or liner is suitable for my product?
  • How can I prevent condensation and moisture damage during shipping?
  • Do you offer packaging suitable for chemicals, food, pharmaceuticals and industrial products?

Our experienced team is happy to answer these questions and help you choose the most suitable packaging for your application. We understand that selecting the correct packaging involves more than choosing a container, it also means considering compatibility, regulations, transport requirements, storage conditions and product protection.

Many customers come to us because they need specialist advice as well as quality products. Whether you're looking for industrial liners for drums, pails or IBCs, protective packaging for valuable goods, export packaging for international shipping, or moisture control products to prevent container rain, we'll help you find the most appropriate solution.

We believe good customer service is just as important as the products we supply. If you can't find what you're looking for on our website, or you're unsure which product is right for your application, please get in touch. Our team will always do their best to recommend the most suitable option or source a specialist product where possible.

At ITP Packaging, our aim is to make buying industrial packaging straightforward by combining an extensive product range, competitive pricing, expert technical advice and responsive customer support. Whether you need drums, IBCs, jerry cans, packaging liners, protective packaging, transit packaging or industrial packaging accessories, we're here to help businesses across the UK find dependable packaging solutions.

Learn more

Free Delivery

To mainland UK

To mainland UK
We offer free delivery to most mainland UK post codes and same day despatch. Standard delivery is 1-3 days but you can upgrade to Next Day Delivery.

Contact info

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ITP Packaging

Industrial, Transit and Protective Packaging

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,718)

320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and rapid service

Mail enquiries are replied efficiently and rapidly.
Great service.
Drums bought, as expected.

14 August 2026
ITP Packaging Ltd logo

Reply from ITP Packaging Ltd

We really appreciate your feedback, thank you.

Rated 5 out of 5 stars

Great service

Great service. Exactly what was needed.

24 August 2026
ITP Packaging Ltd logo

Reply from ITP Packaging Ltd

Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Timely delivery

Timely delivery. I was given 1 - 3 days delivery and I got the item on the second day.
I feels good.
Thank you.

25 August 2026
ITP Packaging Ltd logo

Reply from ITP Packaging Ltd

Thank you for your kind words.

Rated 4 out of 5 stars

The 5litre container was fine and…

The 5litre container was fine and leakproof, but the 20litre container leaked when storing water which was the purpose for which I originally bought it but I am now using using it to store grains, which it is fine for.

19 August 2026
ITP Packaging Ltd logo

Reply from ITP Packaging Ltd

Thank you for your support.

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