Spent a lot of time researching how to eliminate access moisture out of our bungalow , built 1929 . Moved in 2016 and suffered 5 winters damp windows , damp and mouldy walls , even in the summer we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I run a property management company and I use i-sell.co.uk for all my ventilation needs. I find they have a wide range of stock + good prices + deliver quickly. In business one needs people on which o... See more
Company replied
Phil was extremely helpful when I called to discuss the best way to construct the ventilation for my new extractor fan. He talked me through the options and compiled a basket of items I would need. Th... See more
Company replied
What a great company - lots of retailers offer 'guarantees', this company stands by them. Installed a Kair heat recovery unit - amazing device for improved air quality and sorting out mould and damp p... See more
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Company details
- Kitchen supply shop
- also in
- Appliance shop
- Electrical appliance wholesaler
- Home improvement shop
- Ventilating Equipment Manufacturer
Written by the company
Our staff are trained and can provide expert advice about the products we sell and how they can be used to solve your problems or improve your home. Our products help solve ventilation needs, mould eradication and condensation related problems. We have one of the largest selection of plastic and metal ducting available online. Our aim is help a customer choose a product that is right for them and will actually aid them in solving a problem or improving their home, premises or building. We help all kinds of customers: from corporates to trade companies to charities to organisations to film industry to the motor industry to artists to members of the public - all customers welcome.
Why choose us?
Written by the company
- Price Promise
- Not only do we aim to provide you the best products with the best customer service, we also aim to provide you with the best prices as well. Let us know who and where provide a better price than us and how much and we will match or beat that price for you wherever possible.
- Money Back Guarantee
- If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items or custom-made items etc or where the item has been opened. This is in addition to your statutory rights.
- Friendly customer service
- We aim to provide you with the needed support when placing orders. Our warm and friendly staff are also experienced and have sufficient knowledge to help you in choosing the products you need. Give us a call? 020 8463 9696
Free Shipping within the UK Mainland for orders over £100
Money Back Guarantee
If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items, custom made items etc or where the item has been opened. This is in addition to your statutory rights.
Contact info
15 St John's Parade, DA14 6ES, Sidcup, United Kingdom
- 020 8463 9696
- info@i-sells.co.uk
- www.i-sells.co.uk
Special Trustpilot Deal
4.9
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Efficient service
28 October 2026
Really helpful
Really helpful, needed to speak to someone before purchase and easily got through to a human. Very helpful and knowledgeable, a pleasure to deal with. Well done
27 October 2026
great service
26 October 2026
Easy fast service.
29 September 2026
great customer service
In the era of bots and AI, it is refreshing finding a business where customer service is still human and about knowledge. Paul Gallagher couldn't be more helpful, patient and kind. Thanks again for alll your help
27 October 2026
Unprompted review
Easy to navigate website
Easy to navigate website, good selection of products, fair prices, good service
6 October 2026
Ventilator grille
I called, explained what I needed and sent a photograph. The item, a vent grille, was identified and despatched promptly. Delivery was quick and the grille has been installed
11 October 2026
Unprompted review
Everything I needed at good prices
They had everything I needed at good prices and delivered with care inside the promised schedule. I received excellent advice from Ted in the customer relations department and will definitely use i-sells again.
2 October 2026
Unprompted review
Accurate description and sizing
Accurate description and sizing. Arrived in good time and in good condition and did the job perfectly.
4 October 2026
Reply from i-sells
Thanks Marc of Worthy Property Maintenance for your feedback — we really appreciate it. We’re pleased the description and sizing were accurate, and that everything arrived in good time and in good condition, doing the job perfectly.
All the best,
The i-sells team
We was very pleased with the service we…s
We was very pleased with the service we received from Ben Scuff he answered my call if not replied promptly he stuck with it till all issues were sorted
2 October 2026
Reply from i-sells
Thanks Les for your feedback — we really appreciate it. We’re pleased to hear Ben looked after you so well, replying promptly and sticking with it until everything was sorted.
Your kind words have been passed on to Ben.
Kind regards,
The i-sells team
Reply from i-sells
Thanks, Mr Bird — we really appreciate your feedback. We’re pleased the delivery was timely and that it was just what you needed.
Kind regards,
The i-sells team
very good company my experience is they…
very good company my experience is they are very efficient.
2 October 2026
Reply from i-sells
Thanks, Rosewood Dampproofing — we really appreciate your feedback. We’re pleased you found us very efficient, and we’re glad you had a good experience with us.
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback — much appreciated. We’re pleased everything was all good and there were no problems.
Kind regards,
The i-sells team
Late delivery
I bought the item as it was next day delivery but there was some kind of hold up which meant it was a day late. I missed the slot I had to fit it so it is in my van waiting for the next opportunity to install.
5 October 2026
Reply from i-sells
Firstly, please accept my sincere apologies for the problems you have experienced with the DHL courier delivery and the resulting delay to your order. Next-day delivery service is not a 100% guaranteed service; as with any courier, there are several reasons why a delivery may fail.
We fully appreciate how frustrating and inconvenient delayed deliveries can be, particularly when you are relying on materials arriving as expected. Unfortunately, this issue arose due to circumstances beyond our direct control; however, please be assured that we are taking the matter up directly with the courier company DHL to establish what went wrong and address the issue.
We pride ourselves on providing our customers with the best possible service, and I am genuinely sorry that on this occasion, the courier service has fallen short of the standard you rightly expect from us.
Please accept our apologies once again for the inconvenience caused, and thank you for your patience and understanding.
Kind regards
The I-Sells Team
Excellent service
I rang i-sells looking to replace an existing ventilation system for our cooker extractor hood. I spoke with Ted who was incredibly helpful and really went above and beyond to come up with the best solution for us. Really impressed, thank you very much.
9 October 2026
Unprompted review
Reply from i-sells
Thanks, David — we really appreciate you taking the time to leave a review. We’re pleased you got through to us easily and that Ted was able to help you replace your existing ventilation setup for the cooker extractor hood.
It’s great to hear he went the extra mile to work out the best solution for you. I’ll make sure your kind words are passed on to Ted.
Kind regards,
The i-sells team
Spent the weekend researching PIV units…PIV Units
Spent the weekend researching PIV units and prices. i-sells came out the most competative and information available on site was very good.
12 October 2026
Unprompted review
Reply from i-sells
Thanks, Mr Richmond — we really appreciate your feedback. We’re pleased you found i-sells the most competitive option, and it’s great to hear the information on our site was helpful while you were researching PIV units.
Kind regards,
The i-sells team
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