Growseed Reviews 

1,073
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, noting impressive germination rates and competitive pricing. Many people appreciate the fast, secure delivery and straightforward ordering process. Reviewers also value the wide selection, contributing to a highly satisfying overall experience. However, some customers also noted issues with their orders, such as receiving incorrect items or seeds, and a few experienced orders that did not arrive at all. Additionally, some reviewers mentioned a lack of communication when trying to resolve these problems.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting great quality seeds, good descriptions, and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and fast delivery, often... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy and... See more

Quality

People report positive experiences with quality, highlighting good quality seeds that grow well and have high... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices extremely fair and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I thought your website was easy to use. It was informative and logical in adding items to the basket. Checkout was also easy. I found the prices extremely fair. The promised two day delivery was ach... See more

Rated 5 out of 5 stars

Groseed offers a fantastic selection of seeds, and my order arrived right on time. Although there were a couple of missing seed packs, the team quickly resolved the issue—they apologized sincerel... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more


Company details

  1. #21 of 29 best companies in Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,073)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy order, let's see how good they are

Easy order, Quick delivery,
Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating.
I would have given 5* if the claims are true.

17 July 2026
Rated 1 out of 5 stars

I might be the unlucky one who ordered…

I might be the unlucky one who ordered a few packs of vegetables seeds which are either expired or poor germination rate. I'd never order from here again. A waste of time and compost.

1 April 2026
Unprompted review
Growseed logo

Reply from Growseed

Hi YW

Thanks for the review and feedback.

Sorry to hear that, does not sound right at all :(

We have requested more information to help resolve this issue or please feel free to use the contact form and reach out to customer services directly.

Many Thanks

Growseed

Rated 2 out of 5 stars

Good initial customer service, but follow-through is non-existent.

I’m writing this because I initially had a positive experience with Growseed’s customer support, but that has quickly soured due to a lack of professional follow-through.
I placed an order and, upon arrival, two of the seed packets were incorrect. I contacted customer service immediately, and they were initially very helpful; they told me I could keep the incorrect seeds and that the right ones would be sent out right away.
Unfortunately, that is where the service stopped. After 10 days of waiting for the replacements with no sign of them, I reached out again. I was told they would "look into it," but it has now been over two weeks since that conversation. I have sent follow-up emails regarding the status of my order, but I have received no replies and still have no replacement seeds.
While it’s great that they are willing to rectify mistakes, it’s frustrating when the resolution process simply goes silent.
I’d love to see them resolve this, but at the moment, I’m left with the wrong items and no further communication

8 June 2026
Unprompted review
Growseed logo

Reply from Growseed

Hi Amanda

Thanks for the review

Very sorry to hear that a member of our team has reached out to try and resolve this matter for you. Please ensure to check spam folders for all replies.

Many Thanks

Growseed

Rated 5 out of 5 stars

Perfect company

Easy to use website, excellent offers and advice. Fast secure postage.
Amazing seeds in simple packaging.
Will definitely buy again.

24 June 2026
Rated 1 out of 5 stars

Wrong seeds in the packet

I recently ordered some small bush tomato seeds with the plan to grow them in containers on my patio. They’ve started to grow, and they’re absolutely massive! However, it looks like I got the wrong seeds in the packet. I’ve wasted weeks on these, and now they’ll just go to the compost heap! This is definitely the last time I’ll order from this company.

16 March 2026
Unprompted review
Growseed logo

Reply from Growseed

Hi Chris

Thanks very much for the review and feedback.

The bush steak tomato plants will grow up to and around 3ft in height so unlike a traditional cherry dwarf tomato plants will be a little larger than the 30cm pot varieties due to the size and growth of the beefsteak tomatoes which weigh 160g-300g+ in weight will always be a little larger than the cherry counter part compact plants.

There is also a larger spread on these plants in some cases spanning beyond 50cm so when there is excessive growth due to warmer summers a cage or support system is required.

Hope that helps, please feel free to reach out to customer services who can hopefully provide a bit more information and assist :)

Many Thanks

Growseed

Rated 3 out of 5 stars
Growseed logo

Reply from Growseed

Thanks for the review and feedback. Sorry for the postal delay. Once it leaves our hands, it's down to the Royal Mail network. Sadly, we do ask customers to allow 10 postal days for 2nd class. Can see your order arrived in 12 I'm sorry to say :(

We do offer alternative delivery options if you require your order next day or sent via courier.

Again thanks very much for the feedback.

Many Thanks

Growseed

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