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Greaves Sports Reviews 

10,041
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 320 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the rapid shipping times and well-packaged online orders that always arrive promptly as expected. People frequently mention the fantastic value and excellent prices found across a broad range of sporting goods. Buyers are particularly impressed by the knowledgeable team members who offer friendly guidance and great recommendations in-store. However, some customers also noted occasional issues, such as minor printing flaws on shirts or items arriving without expected sponsor logos. A few reviewers occasionally experienced slight delivery delays or felt that certain specialized items were a bit too costly.

What people talk about most

Product

Consumers find product to be positive, highlighting the great selection of items, excellent quality, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with fast... See more

Service

Customers consistently note positive experiences with service, frequently praising the knowledgeable and... See more

Price

Clients share positive opinions on price, frequently highlighting amazing deals and cheaper options compared... See more

Staff

Users describe positive interactions with staff, frequently highlighting that employees are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always great service, fast delivery when ordering online. Really good selection of football strips and boots. Few members of staff could be doing with being slightly cheerier but other than that, fab... See more

Company replied

Rated 5 out of 5 stars

Used Greaves Sports to order a Ghana Puma 2026 shirt. Website use was smooth sailing. Processing was speedy. Delivery was rapid. I had email updates throughout. Most importantly, perhaps, I was allowe... See more

Company replied

Rated 5 out of 5 stars

The golf department is phenomenal, as a relatively new player it’s intimidating to go in and ask questions but the guys explain everything in great detail and off we different alternatives at differen... See more

Company replied

Rated 5 out of 5 stars

Ordered Barbour gilet for my father-in-laws birthday present. Quick delivery, excellent price. Would definitely recommend Greaves. We are a sporty household so will tell my adult sons too.

Company replied


Company details

  1. Activewear shop

Written by the company

At Greaves Sports, we’ve been proudly serving the sporting community since the 1930s — helping athletes, adventurers, and everyday sports lovers find the gear they need to perform at their best. Whether you're shopping online or in our Gordon Street Store, we’re committed to providing expert advice, top-quality products, and a five-star service. Your feedback means everything to us. It helps us grow, improve, and continue doing what we love — supporting you on your sporting journey. If you've shopped with us, we’d love to hear about your experience!

Sport's Experts

Written by the company

Unparalelled advice and service
Whether it's our PGA Pro Golf team or our running experts, our staff have the knowledge and advice to help you find the best products.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

10k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(10,041)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, my items were dispatched quickly and i was kept informed throughout the process.

Items purchased were of good quality

22 October 2026
Rated 5 out of 5 stars

Great choice

Great choice, good price and very prompt and efficient delivery. I would use again.

28 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Stuart,

Thank you for your fantastic review! We're delighted to hear you were pleased with our choice of products, competitive prices, and prompt delivery. We really appreciate your support and look forward to serving you again soon. 😊

Thanks,
Greaves

Rated 5 out of 5 stars

Great service

Great service

30 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Alistair,

Thank you for your 5-star review!

Thanks,
Greaves

Rated 5 out of 5 stars

Great experience

Great service, price and prompt delivery, what else can you ask for?

29 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Daniel,

Thank you for your fantastic 5-star review! We're delighted to hear you were happy with the service, price, and speedy delivery. We really appreciate your support and hope to see you again soon. 😊

Thanks,
Greaves

Rated 5 out of 5 stars

First class customer service.

First class customer service.

26 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Mark,

Thank you for your fantastic 5-star review. We're delighted to hear you received first-class customer service, and we truly appreciate you taking the time to share your feedback. We look forward to helping you again in the future.

Thanks,
Greaves

Rated 5 out of 5 stars

Golf shoes ordered on line arrived on…

Golf shoes ordered on line arrived on stated date. Shoes looked good and well received by person they were gifted to.

29 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Jane,

Thank you for your fantastic 5-star review. We're delighted to hear your golf shoes arrived as expected and that they were so well received as a gift. We appreciate your support and hope to serve you again soon.

Thanks,
Greaves

Rated 4 out of 5 stars

Nowt wrong with shirt

Nowt wrong with shirt, the post was the problem, item turning up 3 weeks later.

25 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Iain,

Thank you for your review. We're delighted to hear that you're happy with the shirt. While delivery took a little longer than expected, we're pleased it arrived safely in the end. We understand how frustrating it can be when postal services don't run as smoothly as hoped, and we appreciate your patience and understanding.

Thanks,
Greaves

Rated 5 out of 5 stars

Always great service.

Always great service, fast delivery when ordering online. Really good selection of football strips and boots. Few members of staff could be doing with being slightly cheerier but other than that, fab

24 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Heather,

Thank you for your 5-star review! We're delighted to hear you've enjoyed our service. We also appreciate your honest feedback regarding our in-store experience, and we'll be sure to share this with the team. Thank you for your support, and we look forward to serving you again soon!

Thanks,
Greaves

Rated 5 out of 5 stars

Very efficient service as always

Very efficient service as always. Great boots.

21 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Baker,

Thank you for your 5-star review! We're delighted to hear you've enjoyed our efficient service and are pleased with your new boots. We really appreciate your continued support and look forward to helping you again soon.

Thanks,
Greaves

Rated 5 out of 5 stars

Puma football boots

Great service. Product was exactly as described. Brilliant price and speedy delivery

24 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Vanda,

Thank you for your 5-star review! We're delighted to hear that you were pleased with our service, pricing, and speedy delivery. It's great to know the product met your expectations. We appreciate your support and look forward to serving you again soon!

Thanks,
Greaves

Rated 5 out of 5 stars

Top service

Top service
Great quality product
Overall very happy 😊

23 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Martin,

Thank you for your kind review! We're delighted to hear you were happy with both the quality of your product and the service you received. Your feedback means a lot to the team, and we look forward to serving you again soon. 😊

Thanks,
Greaves

Rated 5 out of 5 stars

Great service

Excellent product and service

22 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi James,

Thank you for your fantastic 5-star review! We're delighted to hear you were pleased with both our product and service.

Thanks,
Greaves

Rated 5 out of 5 stars

Communication

Good communication knowing when my item was going to be delivered. Couldn’t fault them

22 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Jackie,

Thank you for your 5-star review! We're delighted to hear that our communication kept you informed throughout the delivery process. We really appreciate your feedback and are pleased we could provide a service that met your expectations.

Thanks,
Greaves

Rated 1 out of 5 stars
Greaves Sports logo

Reply from Greaves Sports

Hi Oscar,

Thank you for taking the time to leave your feedback. We are sorry to hear about your experience and understand how frustrating it can be when an order appears to be missing.

Our Customer Service team is already in direct contact with you via email and is actively working to resolve the matter. As part of our investigation, we have reviewed the delivery information provided by the courier, including tracking and GPS data, which indicates that the parcel was delivered to the address supplied with the order.

We appreciate your patience while we continue to look into this with both yourself and the courier. Our team remains committed to finding a resolution and will continue correspondence via email to ensure all available information is reviewed.

Kind regards,
Greaves

Rated 5 out of 5 stars

Great staff who are always helpful

Great staff who are always helpful, knowledgeable and friendly.
Greaves always has a great selection of golf equipment which makes shopping there a pleasure.

21 September 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Mr Thomson,

Thank you for your fantastic review! We're delighted to hear that our team’s helpful, knowledgeable, and friendly service made your shopping experience enjoyable. It's great to know you appreciate our selection of golf equipment. We look forward to welcoming you back to Greaves again soon.

Thanks,
Greaves

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