Nick is well spoken young man. I felt so comfortable talking to Nick. Explain every sentence to me”Nick “ Help me breaking down big words that I can’t understand, I am so grateful Nick for showi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ryan was amazing and highly professional which made it alot easier fir me to decide to sign up with the policy I went with. He explained everything very clearly and I understood all information that R... See more
Company replied
Jake was very helpful and informative, although the company has given him too big a speel at the end so it was Abit rushed, not his fault he had a lot to get through. He had a really nice manner abo... See more
Company replied
Certainly Kia's kind nature. The delivery was clear and well explained, and he answered all my questions, which made it alot easier. I appreciated his professionalism and I am happy with the service t... See more
Company replied
Company details
About Golden Insurance
Written by the company
Golden Insurance was born to meet the needs of Kiwis aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Contact info
4.9
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
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Reply from Golden Insurance
Hi Galoiola, thanks for your feedback. We're delighted to hear that our service has met your expectations.
Reply from Golden Insurance
Hi Laureen! Thanks for the lovely feedback. We're pleased to hear that you had a great experience with us.
Was clear and understandable
Was clear and understandable
Explanation was clear and understandable
4 November 2026
Reply from Golden Insurance
Hi A.B., we appreciate your lovely review. We're pleased to hear that you've been happy with the service.
He was honest in what he was selling…
He was honest in what he was selling insurance good work
1 November 2026
Reply from Golden Insurance
Hi Terehu! It's reassuring to hear that you've had a positive experience with us. Thank you for your review.
Awesome customer service teipei needs a…
Awesome customer service teipei needs a pay rise he was clear calm humble and very respectful he deserves a payrise absolutely marvelous his customer service is thank you so much for being clear and understanding I appreciate everything and wish you a awesome day 😀 take care and God bless
4 November 2026
Reply from Golden Insurance
Hi Rangiwhetu, thanks for your review! We're glad to hear that your experience has been a positive one.
Kieshon was attentive to my concerns
Kieshon was attentive to my concerns; making me feel at ease; going the extra mile to ensure my queries were answered. I felt listened to. Kia Ora
4 November 2026
Reply from Golden Insurance
Hi Turuhira, thank you for your kind review! We're so pleased to hear about your great experience.
The customer service was great
The customer service was great, he explain things very clear. I trust that the informations given was match my need . I don’t have any doubt that I will secure my siblings for the unfortunate happens.
4 November 2026
Reply from Golden Insurance
Hi Nunia! Your 5-star rating is much appreciated. We're delighted to know that you were happy with the service.
Felt comfortable chatting with Soraya
Felt comfortable chatting with Soraya, she explained the product excellent.
4 November 2026
Reply from Golden Insurance
Hi Nancy! We’re grateful you took the time to leave us a review. It's lovely to hear that you were pleased with the service.
Professionalism while building trust.
Broderick was very personable and very clear with his explanations. Every thing was explained clearly and professionally. Never felt pressured into a decision. Was able to have a laugh but maintain his professionalism. I rated this highly due to the friendliness of Broderick.
4 November 2026
Reply from Golden Insurance
Hi Carolyn, thanks for your review! We're really pleased to hear that you had a good experience with us.
Big Nga Mihi to Shaun tysvm for being…
Big Nga Mihi to Shaun tysvm for being very clear about everything ur the man 💯%…aussie aussie aussie oi oi oi🤭
4 November 2026
Reply from Golden Insurance
Hi Eileen, thank you for the kind review. We're so pleased to know that you had a great experience with us.
The guy who sold me the policy was a…
The guy who sold me the policy was a great guy to
4 November 2026
Reply from Golden Insurance
Hi Daphne, we're delighted to receive such lovely feedback. Thank you for taking the time to share your experience.
Found Christine to be very helpful and…
Found Christine to be very helpful and made every thing very clear.
4 November 2026
Reply from Golden Insurance
Hi John, it's wonderful to hear that you were pleased with the service. Thank you for taking the time to leave a review.
Kyrillos is an absolute gem
Kyrillos is an absolute gem, he explained everything perfectly.
4 November 2026
Reply from Golden Insurance
Hi Gail! We really value your feedback and are so glad to hear that you had a great experience with us.
The customer service was excellant…
The customer service was excellant spoke very clearly about policies with golden insurance and affordable
3 November 2026
Reply from Golden Insurance
Hi Audrey, thank you for your feedback! We're really happy to know that you were pleased with the service.
As above.
A combination of human connection, ease, and attention to detail, across customer service, and everyday interaction,1-Empathy and Personalization.
2-Responsiveness and Speed.
3-Going above and Beyond.
4-Consistency and Ease.
His name - Patrick V.
3 November 2026
Reply from Golden Insurance
Hi Olepa, thank you for your kind feedback. We're glad we've been able to provide an experience you're happy with.
Patrick was very clear to listen to
Patrick was very clear to listen to. Made
Every detail so easy for me to follow. Thanks for the great service.
2 November 2026
Reply from Golden Insurance
Hi Gavin! We're happy to hear that you've had a good experience with us. Thanks for letting us know!
he gentleman i was speaking to was…George he was amazing so helpful and no question was a problem for him. He was so helpful I'm so happy and I've taken out a policy with the help of George .
The gentleman i was speaking to was George and he was fantastic true asset to your business explained everything and answered all my questions nothing was to much trouble for him. I'm extremely happy.
3 November 2026
Reply from Golden Insurance
Hi Christine, we're so pleased to receive your lovely review. Thank you for sharing your experience with us.
Reply from Golden Insurance
Hi Dorothy, thanks for sharing your feedback with us! We're glad to hear that you were pleased with the service.
Very well spoken and I was pleased with…
Very well spoken and I was pleased with how everything was outlined for me
3 November 2026
Reply from Golden Insurance
Hi Leona! We appreciate you sharing your thoughts with us. It's great to hear that you're pleased with our service.
My experience was awesome the team was…
My experience was awesome the team was very helpful I loved that the team member explained everything so well
3 November 2026
Reply from Golden Insurance
Hi Josephine, thank you for your kind feedback. We're glad we've been able to provide an experience you're happy with.
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