GLS Educational Supplies Reviews 

5,196
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 459 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, frequently noting next-day arrivals and quick dispatch of orders. Many people find the ordering process straightforward and easy to use, appreciating the excellent service provided by helpful and friendly staff. Reviewers are also very satisfied with the product quality and value for money. However, some customers also noted issues with delivery, specifically mentioning unreliability from certain couriers, missed deliveries, or parcels being dropped at incorrect addresses. A few other people also felt that packaging could be improved, citing instances of leaks, excessive materials, or boxes being too heavy to comfortably handle.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and efficient... See more

Product

Consumers find product quality to be excellent, with many reviewers praising the items as first-rate, good... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and the... See more

Service

People report positive experiences with service, consistently describing it as quick, efficient, and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowl... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. #5 of 16 best companies in School Supply Shop
  2. #17 of 23 best companies in Art Handcraft
  3. #13 of 30 best companies in Educational Supply Shop
  4. #24 of 61 best companies in Office Furniture Shop
  5. #2 of 6 best companies in Paper Distributor
  6. #20 of 33 best companies in Stationery shop

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

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4.7

All reviews

(5,196)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another successful year

Another successful year for receiving our start of academic year order. This is 3 pallets worth and everything is packed with care. It's a pleasure dealing with Laura and thank you to the team who did the packing

13 July 2026
Unprompted review
Rated 5 out of 5 stars

GLS Educational Supplies

GLS Educational Supplies have a very efficient service and product offering with exceptional aftersales support in the event something goes a little awry. Would recommend GLS Educational Supplies

13 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so pleased to hear that our service, products, and aftersales support met your expectations. Your recommendation means a lot to us, and we truly appreciate your positive feedback!

Rated 5 out of 5 stars

Brilliant and efficient service

Brilliant and efficient service. We are particularly late with our stock order this year and it was turned around so quickly

16 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear that our service was brilliant and efficient for you! We understand that sometimes orders can be placed a little later, and we're delighted we could turn yours around so quickly.

Rated 5 out of 5 stars

Always reliable

Always reliable, efficient and accurate

16 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so pleased to hear that you consistently find our service to be reliable, efficient, and accurate. Thank you for your positive feedback!

Rated 4 out of 5 stars

Easy ordering process

Easy ordering process. Next day delivery.
Great communication regarding delivery day/times.
Good range of resources.

13 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear you found our ordering process easy and appreciated our quick delivery and communication. We value your feedback!

Rated 1 out of 5 stars

Have emailed with photos to say all…

Have emailed with photos to say all boxes arrived damaged and a large portion of the books are bent, dirty and unusable... no reply so far

14 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are truly sorry to hear about the damaged boxes and books you received. We are in touch with you to make this right. Thanks, Lauren

Rated 5 out of 5 stars

Great skipping ropes

Great skipping ropes, really fast delivery

13 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear that you're pleased with the skipping ropes and our fast delivery service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Don’t Forget to Review!

All good, quick, decent service. The only negative is the regular emails bugging me to review them afterwards 😑

6 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear you had a good experience with our service! We appreciate your feedback regarding the emails and will consider it.

Rated 5 out of 5 stars

Fantastic service from GLS.

Fantastic service from GLS.
Chloe our account manager could not do enough when we had delivery of a huge exercise book order.
Chloe was on hand to help unpack and organise the books, which made the experience so much easier.
Thank you Chloe!!

13 July 2026
Unprompted review
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so pleased to hear about your positive experience with our service, especially with the delivery of your large exercise book order. It's wonderful to know that our team member was able to provide such helpful assistance. Thank you for sharing your kind words!

Rated 5 out of 5 stars

All Good

Great to work with:)

2 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear that you had a great experience working with us. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

GLS is a great company to work with

GLS is a great company to work with. Their customer service/accounts teams are the best. They work hard to help us with any queries we raise

10 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are so happy to hear that our customer service and accounts teams have been helpful. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

It arrived promptly and excellent…

The product arrived promptly and in excellent condition.

10 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're delighted to hear that your product arrived promptly and in excellent condition. Thank you for taking the time to share your positive experience!

Rated 5 out of 5 stars

Quick free next day delivery

Quick free next day delivery, excellent educational toys

10 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so glad to hear you're happy with our fast delivery and the quality of our educational toys. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Speedy Delivery

Placed my order on Friday and the goods arrived on Monday. Easy to order and great fast delivery.

10 July 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so pleased to hear that your order arrived quickly after you placed it! We strive for an easy ordering experience and fast delivery, so your feedback is greatly appreciated.

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