Florajet Reviews 

I placed an order on 04/07 for my grandmother’s birthday which has never been delivered. I contacted the customer service several times, and I’ve never received any response.
What a nice experience to ask my grandmother if she had received the flowers. She was still expecting them afterwards, yet, never have been delivered…
What a bad experience and a poor customer service. I’ll never order from this company again.

I placed an order a week prior to the delivery date. I wanted to send a surprise bouquet to my girlfriend since she was curating her first art gallery in Paris. We live in different countries, so it was meant to be a special token of appreciation. The company apparently forgot to have my order delivered, so I immediately sent several requests for a refund and ordered from another more reliable company. Florajet ignored all my requests and instead contacted my girlfriend the very next morning to have the flowers redelivered. Not knowing that it was a surprise, she said yes. Thanks for ruining my plans. My question never got answered though as to why they contacted her and not me since I’m the one who placed the order and my name is on the bill and card, plus I specifically asked to be refunded for their mistake before a new delivery could take place. To make matters worse, they sent a completely different bouquet! Naturally, I escalated the case to PayPal, who unsurprisingly sided with this shady business despite my pieces of evidence and screenshots I shared of when my requests were sent. I do not understand why Florajet thinks it’s okay for customers to pay for their mistakes; multiple mind you. So customers, please take my advice and DO NOT ORDER FROM FLORAJET. They do not hold principals of customer satisfaction at heart. I only wish I’d read the reviews before ordering here, and I won’t stop spreading the word of how unbelievably terrible their services and support team are. Now I’m out $63 euros for something I had no control over.

Everything is perfect! Thank you!

The experience using this company was excellent.
They tried their best to help when through No fault of their own they were unable to deliver on the specified day due to not being able to make contact with the recipient.

Very good services. Bouquet magnifique! Merci!

Beautiful flowers, efficient delivery, great communication. Recommended 😊

First time used bad experience orchid arrived damaged and late, they said they work with local florists to deliver by hand but flowers came far away from Vaucluse to to Le Havre in parcel chronopost when there are many local florists in Le Havre including Interflora - I do not recommend this service.

Respect du client et excellente communication en cas de modification d'un bouquet demandé initialement.
Rien à redire sur la livraison au top.

I bought flowers for my mum's birthday, they attempted to deliver the flowers 2 days early, spoiling the birthday surprise. The flowers were actually delivered the day before her birthday, which was a Thursday, so weekend delivery was not the issue. No good reason given and I'll never use this company again.

I order online from Northern Ireland. It was very easy to navigate and my beautiful flowers were delivered as stated. Very happy. Will use them again.

Super application et prix raisonnable

Unfortunately the stuffed animal was not delivered. They promised to deliver it in a second time, but did not happen

Bouquet conforme mais dommage que le fleuriste n’ait pas retranscrit mon message mais un message lambda

Pas d’images ni de messages

Excellent service provided by this company. Flowers delivered on time,the recipient was absolutely delighted with the flowers.
Will definitely use this company again.

Very nice seasonal bouquet
Made a mistake with dates and the local shop rectified and delivered the week after thank you

No delivery for Mother’s Day. No feed fack, no follow up, no customer service.
A pure scam.