Fanatics Germany Reviews 

1,618
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

+The Checkout process is good +prices are good - it takes very long(too long) to dispatch - no customer service, no reaction. God forbid you have to exchange or send back The notorious non... See more

Company replied

Rated 5 out of 5 stars

My experience was great cause i found some realy cool wwe merch for a great reduced price per piece, the delivery was quick and every piece looked as on the product pictures in reality. I hopeful... See more

Rated 3 out of 5 stars

1st order: product received, no problem 2nd order a couple months later: product received, but sending it back was an ordeal. No updates on the return and refund. Fanatics' return website indic... See more

Rated 5 out of 5 stars

Good offers even though just one or two sizes are usually available. Always happy to find a football shirt to add to my collection at an affordable price!

Company details

  1. #95 of 145 best companies in Sportswear Shop

Written by the company

Mit einem Durst nach Erfolg auf und neben dem Platz ist das Fanatiker-Erlebnis Von Fans, Für Fans; Wir wissen, was es für Sie bedeutet, unabhängig von den Farben Ihres Teams. Unser Fanatiker-Team lebt und atmet jeden Schuss, punktet und spart und bietet ein erstklassiges Fan-Erlebnis vom Anpfiff bis zum Schlusspfiff. Fans einen vollständigen Zugang zu offiziell lizenzierten Waren zu Hause, auf der Straße und im Stadion zu ermöglichen. Neben den Profis und den führenden Ligen, die Sie lieben, bietet unser offizieller Fanatics-Online-Shop die größte Auswahl an Fanwear im gesamten Profisport, was die Leidenschaft beflügelt, die Top-Teams und bahnbrechende Spieler zum Ruhm treibt. Unser umfassendes Sortiment an authentischen NBA-, NFL-, NHL-, MLB-, Fußball- und Rugby-Bekleidung reicht von Baseballmützen und vom Team ausgestellten T-Shirts bis hin zu klassischen Polos und Spezialtrikots, für die Fußball- und Rugby-Enthusiasten ausführlich gesorgt haben. Fanatiker, die den Charakter und die Farbe eines Matchday-Erlebnisses einfangen, haben keine Angst vor Innovationen, um diesen gewinnenden Touch zu erzielen, und nutzen das Know-how, das uns zu Spitzenreitern auf unserem Gebiet macht. In der Pole Position, um Verbindungen herzustellen und diese berühmten Siege zu verbessern, stehen Fanatiker rund um die Uhr zur Verfügung, damit Sie sich daran erinnern können, wo Sie waren - und was Sie trugen -, wo immer Ihre Loyalität liegt.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,618)

912 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

problematic return and refund

1st order: product received, no problem
2nd order a couple months later: product received, but sending it back was an ordeal.

No updates on the return and refund. Fanatics' return website indicated it hadn't been returned yet, while the website of the transporter clearly indicated Fanatics had already received it.
No update or communication in between, I always had to enquire before them giving any updates; and the answer itself always took a long time.

Ultimately got my refund, but if I hadn't mailed Fanatics every couple of weeks, I would still be waiting on it...

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Product of bad quality, returns add more costs for customers

Product of bad quality. Not something the shop can do anything about since they didn’t produce it. But the solution offered is -pay to return it- so I’m out of pocket even more. Just provide a possibility to return a product when it clearly isn’t fit for purpose and don’t ask customers to fork out more of their hard earned.

21 July 2026
Fanatics Germany logo

Reply from Fanatics Germany

Hello, Menno. Thank you for your feedback, and we are sorry for this experience. We have reached out via email to offer help and hope to hear from you soon. Sincerely, Morgan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look