The choices were very nice. Additional gift options were also varied and enticing, even though I chose not to include any. It is helpful to have a floral service that can deliver flowers to relative... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.
Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.
7-day freshness guarantee
200 N LaSalle St, 60601, Chicago, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FTD is the best! Timely delivery, lovely flower arrangements, and tasty gifts!
Reply from FTD
Easy to use, I loved the peace dove vase for my sympathy flowers to a friend. A great memory for her to have.
Reply from FTD
Everything about the order process went well.
Reply from FTD
Of course, as of the writing of this, the flowers have not been delivered, but the ordering process was very simple and the only issues I had were which beautiful bouquet to select and what to write on the card.
Reply from FTD
Have had great experiences each year I’ve purchased from them which has been the last 5!
Reply from FTD
Beautiful assortment of flowers. Easy online ordering
Reply from FTD
Reply from FTD
I ordered the bouquets today for three different people and three different towns and every single one of them was spectacular .
Customer service response time was almost immediate
Reply from FTD
Dependable choice that connects me with brick-and-mortar florists for a quick and easy same-day hand delivery.
Beautiful arrangements and transparent pricing with no hidden fees.
Reply from FTD
It was easy and very convenient to shop FTD online.
Reply from FTD
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.