DotGO Reviews 

797
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for creating stunning websites that perfectly match their unique business vision and completely exceed expectations. Reviewers note that the entire design process is exceptionally smooth, highly collaborative, and carefully tailored to meet individual requirements. Some people also felt that the valuable ongoing support and clear communication provided long-term peace of mind. Consumers are particularly impressed by the prompt assistance, patient guidance, and expert advice received throughout every single stage of the project. People frequently mention that working with the designers is an absolute pleasure, making the technical journey completely stress-free.

What people talk about most

Website

Customers consistently note positive experiences with website design, praising the collaborative and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, praising the professional, prompt, and reliable assistance... See more

Customer service

Consumers find customer service to be positive, highlighting the patience and helpfulness of the team.... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire journey from the initial call... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient, affordable, friendly and professional. Made my website in a matter of days, explained everything clearly and concisely along the way and totally "got it" regards the website I was building... See more

Company replied

Rated 5 out of 5 stars

Working with DotGo was great. When Richard first got in contact he was informative and patient whilst I went through a quotes process and on hand for anything I needed help with. When passed onto Kay... See more

Company replied

Rated 5 out of 5 stars

We recently had our website built by Dotgo, and the whole experience was fantastic. Kay Edwards was an absolute pleasure to work with, nothing was ever too much trouble. She guided us with great kno... See more

Company replied

Rated 5 out of 5 stars

We use DOTGO as a valued web partner and having built two great sites it was refreshing to see the great service extended to marketing and seo. Jessica presented a SOW to implement Tideo help solution... See more

Company replied


Company details

  1. #1 of 14 best companies in Website designer
  2. #2 of 71 best companies in E-commerce service
  3. #2 of 26 best companies in Ecommerce solution provider
  4. #2 of 11 best companies in Online marketing agency
  5. #2 of 6 best companies in SEO Service
  6. #2 of 10 best companies in Web designer

Information provided by various external sources

We are DotGO, we design websites. Everything is included and everything is managed for you, all at no extra cost. Friendly, professional and fast customer service is at the heart of everything we do. We are a UK company filled with passionate website designers and clever writers, creating beautiful websites as unique as your business. We design all kinds of websites; from affordable small brochure sites to larger ecommerce sites If you need a shop, • we design it, beautifully • you look after it, easily • visitors will use it, effortlessly We give you training so you can update the website yourself, but our UK support team are on hand to provide sensible support and advice whenever you need it. We even power your professional email service, so you stay in contact with your customers by phone, tablet or computer. Oh, and the best bit? It's cheaper than you may think, and we can get started right now.


Contact info

5.0

Excellent

TrustScore 5 out of 5

797 reviews

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5.0

All reviews

(797)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, helpful and professional

Great team, friendly, helpful and professional from initial contact to completion. Very happy with the aesthetics and layout, would recommend to anyone in need of help creating a website. They also offer on going support and various other services to help your web page thrive, which I look forward to using in the future

28 November 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Mitch,
Thanks for the great review! I'm overjoyed that you had a good experience working with our design team and that you're happy with the end result.

Thanks for choosing to DotGO!

Rich
Director

Rated 5 out of 5 stars

Had our third website built with Dotgo…

Had our third website built with Dotgo again as we are very happy with the previous two sites that work very well .

4 December 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Jon,
thanks for coming back to DotGO for your 3rd website, we honestly really appreciate the continued loyal service. Our team did a great job with www.smokeseal.co.uk, and we're glad you're happy with the result.

Rich Merritt
Director

Rated 5 out of 5 stars

Professional and creative

The staff are friendly, professional and experts in their field. They are expensive £50/month plus initial fee but you do get what you pay for. Whether you want a basic business website or something far more creative, they can and will deliver.

24 November 2025
DotGO logo

Reply from DotGO

Hi Peter,

thanks for the great review - I am so pleased that you had a positive experience with DotGO. We always aim to deliver and meet out clients expectations, and Luke and the team went above and beyond for Tionlan.co.uk

As far as professional web design agencies go, we're around the mid-point for affordability and do not believe in producing discounted work at discounted prices, especially when it comes to investing in your business!

Kind regards,
Rich Merritt
Director

Rated 5 out of 5 stars

Kay did a fantastic job and didn't…

Kay did a fantastic job and didn't complain about our long list of very specific amendments! The site looks superb. Thanks Kay and team, and very happy!

20 November 2025
Unprompted review
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Reply from DotGO

Thank you so much it was a pleasure to work on https://www.resg.uk/ - I am so happy you are pleased with the design and the website is working well for you.

Kay
Digital Designer

Rated 5 out of 5 stars

from the first contact until completion…

from the first contact until completion a very expert team and understanding of the website requirements.
handover was brilliant
from the Railwaymania Team

19 November 2025
Unprompted review
DotGO logo

Reply from DotGO

Thank you so much, the team here love your new website and we are so pleased that you are happy with the design - as well as our design process. It means a lot to us!

Rich
DotGO Director

Rated 5 out of 5 stars

My website designer Kay was a pleasure…

My website designer Kay was a pleasure to work with and she delivered exactly what I asked for and beyond

30 October 2025
Unprompted review
DotGO logo

Reply from DotGO

Kay is a rising star at DotGO and we all feel she's done a great job on www.baylissroofing.co.uk. Thanks again for choosing to work with DotGO, I look forward to seeing your business grow over the coming years.

Rich
DotGO Director

Rated 5 out of 5 stars

Fantastic service — special thanks to Jen

DotGo were fantastic from start to finish. Jen, in particular, was amazing — professional, supportive, and incredibly attentive to every detail. She made the whole process simple and enjoyable.
Highly recommended.

13 November 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Ayman,

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience, and it means a lot to the whole team — especially Jen. She’ll be delighted to know her support, attention to detail, and professionalism made the process smooth and enjoyable for you.

It was a pleasure bringing your vision for London Gynaecology Clinic to life, and we’re proud to support the important work you do.

If you ever need anything in the future — updates, advice, or next steps with your website — we’re always here to help.

Thanks again for recommending us!

The DotGO Team

Rated 5 out of 5 stars

Exceptional Website Design and Outstanding Service

I couldn't be happier with the website Dot.go created for my business. From start to finish, the experience was outstanding.
I worked with Jen throughout the entire process, and she was absolutely fantastic! Jen asked all the right questions to understand my business needs and vision, and guided me expertly through each stage of the project. Her professionalism and attention to detail made what could have been a daunting process feel manageable and even enjoyable.
The final result exceeded my expectations. The design is beautiful, the colour scheme is perfect, and the layout is both functional and informative. Jen has created a website that not only looks exceptional but works brilliantly for my business needs.
I am extremely proud of my new website and would highly recommend Dot.go to anyone looking for professional web design services. Thank you, Jen, for your excellent work!

31 October 2025
Unprompted review
DotGO logo

Reply from DotGO

Thank you so much for your wonderful review! We’re absolutely thrilled to hear how happy you are with your new website.

Jen will be over the moon to read your feedback — she puts so much care into every project, and it’s fantastic to hear that her questions, guidance and attention to detail helped make the whole process smooth and enjoyable for you.

We’re delighted that the final design, colour palette and layout exceeded your expectations and truly reflect your business. Knowing that you’re proud to show off your new site means the world to us.

It’s been a pleasure working with you, and we really appreciate your recommendation. If you ever need anything as your business grows, we’re always here to help.

Thank you again for choosing DotGO!

Rich Merritt

Rated 5 out of 5 stars

Couldn't be Happier

Efficient, affordable, friendly and professional. Made my website in a matter of days, explained everything clearly and concisely along the way and totally "got it" regards the website I was building and it's needs. Was a relatively straightforward site, but even so - impressed by DotGo team and how they do things. A breath of fresh air among digital agencies. The fact I'm subbed and have easy-access to their support team going forwards gives me real peace of mind too!

13 October 2025
Unprompted review
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Reply from DotGO

Hi Alex

thank you so much for the amazing review - we are so pleased you are happy with your new website. It was a pleasure working with you on patientprotect.co.uk and I am so glad you found our process a 'breath of fresh air'!

Luke
Senior Designer

Rated 5 out of 5 stars

Fantastic

Fantastic. They really listen to your needs. The system they use to progress to the final website is very professional and easy for me to update.

26 September 2025
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Reply from DotGO

Hi Samantha,

I am so glad you had a great experience with our design team, and that you felt kept in the loop the whole time - this matters so much to us!

Thanks again, I look forward to our continued partnership.

Rich Merritt
Director

Rated 5 out of 5 stars

Website design

The process of setting up my new website was seamless from start to finish with DotGo.
The whole team were on it straight from the start.
The website they created is superb, just what i wanted.
Kay, my designer helped me through the whole process and was very patient dealing with my busy schedule. 5 stars for DotGo

17 October 2025
DotGO logo

Reply from DotGO

Thank you so much for your brilliant review! We’re thrilled to hear that you found the whole process seamless and that your new website is exactly what you wanted.

Kay will be so pleased to read your feedback — she always goes the extra mile to support her clients, and your kind words about her patience and guidance mean a lot to all of us here at DotGO.

It’s been a real pleasure bringing your vision to life, and we’re delighted that you’re so happy with the end result.

Thank you again for the 5 stars and for choosing DotGO — we’re here whenever you need us!

Rich
Director

Rated 5 out of 5 stars

Website Design

Exceptional website design and seamless experience

Working with the design team (Luke) on my new website has been an absolute pleasure from start to finish. The process was smooth, professional, and surprisingly enjoyable. The designer quickly understood my brand and translated it into a clean, calming, and professional online presence that perfectly represents my therapy practice.

Communication was clear and responsive throughout, with every detail thoughtfully considered. The layout, colour palette, and flow of the site all feel intuitive and engaging it’s easy for visitors to explore my services, book sessions, or shop my digital downloads.

I particularly appreciated how they listened carefully to feedback and made small but meaningful adjustments.

Highly recommended.

6 October 2025
Unprompted review
DotGO logo

Reply from DotGO

Thank you so much for your fantastic review! We’re really pleased to hear how seamless and enjoyable the journey felt for you.

Luke will be delighted to know that he captured your brand so clearly and created a calm, professional space that reflects your therapy practice. He takes great pride in listening closely and translating feedback into meaningful improvements, so your comments truly mean a lot.

It’s wonderful to hear that the layout, colours and overall flow feel intuitive for your visitors — making it easy for people to explore your services and engage with your digital downloads is exactly what we aim for.

We really appreciate your recommendation and it’s been a pleasure working with you. If you ever need anything as your practice grows, we’re always here to help.

Thank you again for choosing DotGO!

Rich
DotGO Director

Rated 5 out of 5 stars

Couldn't recommend dotgo enough

Couldn't recommend dotgo enough, very helpful from start to finish, clear communication throughout and a website we are all happy with at the end

16 September 2025
DotGO logo

Reply from DotGO

Hi Harry,

Thank you! We work hard to make sure you're kept up to speed with our team while we work on your website. I am so glad you're pleased with the final design.

Rich Merritt
Director

Rated 5 out of 5 stars

Kay was great smooth process from start…

Kay was great smooth process from start to finish would recommend thanks again!!

25 September 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi James,

Thank you so much for your lovely feedback! I’m really glad I could make the process smooth for you from start to finish. It was a pleasure working with you, and I truly appreciate your recommendation.

Kind regards,
Kay

Rated 5 out of 5 stars

Dotgo are a pleasure to work with

We recently had our website built by Dotgo, and the whole experience was fantastic. Kay Edwards was an absolute pleasure to work with, nothing was ever too much trouble. She guided us with great knowledge and advice, always making time to answer our questions and schedule calls at our convenience.
We also really appreciated being given the time and support we needed to provide information along the way, which made the process smooth and stress-free.
The end result has completely exceeded our expectations, the website looks incredible, far better than we ever imagined. We couldn’t be happier

10 September 2025
Unprompted review
DotGO logo

Reply from DotGO

Hey Debbie,

Thank you so much for your lovely words! It was an absolute pleasure working with you on your new website. I’m so glad you felt supported throughout the process and that everything came together just as you’d hoped.

Hearing that the finished site has exceeded your expectations means the world to me - I couldn’t be happier for you. Wishing you every success as you take your new website forward!

Kind regards,
Kay

Rated 5 out of 5 stars

Amazing people who give exceptional…

Amazing people who give exceptional service!
Thank you to everyone who helped put together Dogosaur it is absolutely perfect!
Dino tastic! 🦕🐾

11 September 2025
Unprompted review
DotGO logo

Reply from DotGO

Thank you so much, Lavinia, for your kind words and wonderful review on dogosaur.co.uk!

We’re thrilled to hear that you found our service exceptional and that Dogosaur turned out absolutely perfect for you. Your “Dino-tastic” feedback really made our day!

It was a pleasure working with you, and we’re so glad you’re happy with the final result.

Jen
Senior Designer – DotGO

Rated 5 out of 5 stars

Jen and the Team are very friendly…

Jen and the Team are very friendly ,listened to our needs for the website , give some great advice and produced a modern and professional web site . Excellent job well done .

5 September 2025
Unprompted review
DotGO logo

Reply from DotGO

Neil, thank you for taking the time to share your feedback on pumpserviceltd.com.

We’re so pleased to hear that you felt listened to and supported throughout the process, and that the end result is a professional website you’re proud of. Your comments mean a lot to us, and we’re grateful for the opportunity to bring your ideas to life.

Wishing you and the team every success moving forward!

Jen
Senior Designer – DotGO

Rated 5 out of 5 stars

Luke Tammadge Thank You!

I really want to thank Luke Tammadge at DotGo for his patience, hard work and efficiency. Luke has made the entire process smooth and seamless from start to finish.
I am beyond thrilled with the end product, the website is exactly what I asked for right back at the inception stage. Along with the website and the devoted technical support I now feel fully equipped to push my business forward.
Thank you Luke for you patience with my somewhat under-par technical/computer ability especially with the social media assistance.
I would not hesitate to recommend DotGo and have done twice during the website build process.

2 September 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Stuart,

Thank you so much for your wonderful review! It was a real pleasure working with you on www.bellsdowntraining.co.uk, and I’m thrilled to hear that the finished site is exactly what you had in mind from the very beginning.

I really enjoyed working on Bellsdown Training with you, and I’m glad to know you now feel fully equipped to push your business forward. Thanks again for trusting me and our team, and all the best going forward.

Kind regards,
Luke Tammadge

Rated 5 out of 5 stars

We use DOTGO as a valued web partner…

We use DOTGO as a valued web partner and having built two great sites it was refreshing to see the great service extended to marketing and seo. Jessica presented a SOW to implement Tideo help solution on the website which is capturing interest oif visitors , improved the sales funnell with great capture points . Worked with the web team to build an additinal landing page. Overall a great plan expertly executed. I am looking forward to working with Jessica and team again.

3 September 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Robert,

Thank you for your kind words - it was great working with you on this project for www.privacy360.io. We hope it brings success for your business and look forward to working again soon.

Jess, Marketing Manager

Rated 5 out of 5 stars

Superb Experience and a beautiful website

Kay designed the site within 3 weeks and everyone has been so proactive and helpful. It looks beautiful as the last one I did myself!!!! All the extra features are so clever for my reviews at a glance and online chat. Fantastic! Highly recommended

12 August 2025
Unprompted review
DotGO logo

Reply from DotGO

Hi Amanda,

Thank you so much for your kind words! We’re thrilled to hear you love the new site and the extra features, it makes us really happy to know they’re making things easier for you. It was a pleasure working with you, and we’re so glad you’d recommend us.

Wishing you every success with your new site!

Warm regards,
Kay Edwards

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