Delivery was great, no problems. The mattress Topper is really lovely, so comfortable and well made. The only thing is I wish it had corner ties/elastic to hold it in place as it does move. Also neede... See more
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Review summary
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Reviews shaping this summary
I received my mattress topper as promised - the cover was not not fitted on properly, slightly awry on each side. I am pleased with the topper though disappointed that I have not been able to find a... See more
The mattress is very comfortable . I had a slightly bad back on my first night with it but it’s better now . I’m a bit concerned that it will sag in time but I’ll see . The delivery wasn’t great . I r... See more
The sales person was very helpful and patient when asked probing questions, I finally placed my order and the goods arrived in a very compact box. Excellent product, very comfortable, best nights sle... See more
Company details
- #76 of 86 best companies in Mattress Shop
- #104 of 116 best companies in Bed shop
- #75 of 86 best companies in Bedding Shop
- #186 of 228 best companies in Bedroom furniture shop
- #53 of 58 best companies in Furniture Accessories
- #348 of 396 best companies in Home Furniture Shop
About Dormeo UK
Written by the company
Dormeo has been the home of a great night's sleep for over 20 years and has made a huge impact on millions of people all around the world. Dormeo has brought revolution to the sleeping industry and has educated consumers, who are now more aware that healthy sleep is one of the most important pillars of a happy and fulfilling life.
Dormeo’s values and mission are to provide optimal comfort where it is needed most, at home. A home in which you love to live. After all, sleeping is not only a biological need but is essential for well-being, health, and coping with everyday obligations.
DORMEO WEBSITE
200 night trial
LATEST SALES
Written by the company
Contact info
Wye House, 376 London Road, HP11 1LH, High Wycombe, United Kingdom
- 0800 625 0134
- customer.service@dormeo.co.uk
- www.dormeo.co.uk
4.1
Great
44k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Great product.
1 September 2026
I haven't noticed any difference
I haven't noticed any difference, its still warm at night and still waking through the night, my mattress is quite firm I thought it would help .....it hasn't.
4 September 2026
Easy to deal with this Dormeo topper.
Arrived on time , I opened the topper took upstairs and left it unwrapped on a spare bed until the next morning so it could regain shape. Now on my bed and I am pleased with it, only problem is each morning I have to straighten the sheet again, must be the way I sleep!
4 September 2026
Great customer service delivered on…
Great customer service delivered on time very happy
3 September 2026
i was goimg to buy a dormeo mattress…bad reveiws
i was goimg to buy a dormeo mattress but after reading reviews i think ill go wirh tempur.
7 September 2026
Unprompted review
Was all they said they were.
1 September 2026
Already reviewed this item.
Already reviewed this item.
But getting annoyed the 3 emails a day asking the same thing
5 September 2026
I was waking up in the mornings with…
I was waking up in the mornings with terrible pains in my back and hips. Since using the Dormeo mattress topper I’m now waking up pain free after a much better nights sleep
1 September 2026
I am very pleased with the quality and…
I am very pleased with the quality and the comfort. I feel that investing in good sleep is investing in your health, and Dormeo has definitely been a great choice for me.
4 September 2026
Unprompted review
Great new mattress
Delivered tues very happy now had 3 sleeps in it body feels much better
1 September 2026
Easy to order
Easy to order. Was kept well informed about delivery. Prompt delivery service. Happy friendly delivery driver.
Best night sleep I have had in years. It really made a difference. Absolutely worth buying the topper. Thicker than I thought. Jilly
2 September 2026
Very disappointed…
Purchased a Dormeo mattress topper through Land Of Beds. The zip on the cover has broken after less than a year. Land of Beds customer services were extremely helpful finding my order number and contacting Dormeo on my behalf. However Dormeo have refused to replace the cover but have offered 2 pillows instead. All very odd. I have accepted the pillows but I am extremely disappointed in Dormeo's response as they make such a big thing of the guarantee on their advertising.
3 September 2026
Unprompted review
Reply from Dormeo UK
Hello Susan
Hello,
Thank you for your feedback, and we are sorry to hear that you have been disappointed with the outcome.
As the mattress topper was purchased through Land of Beds, we would recommend contacting them directly regarding the warranty claim. They will be able to assist you further and liaise with us regarding the claim where required.
We apologise for any inconvenience caused.
Thanks
Dormeo UK
Dormeo hybrid plus.
Ordered a hybrid plus from dormeo. Ordering process and delivery were both Great. But mattress is definitely not the best. Although the quality is ok. We found it to be thinner than we imagined and pretty firm for a medium feel. Thankfully we purchased from their rejuvenated range, because I'd say that this nearly £1200 mattress is just about worth the £360 we paid for it. We had to buy a different brand topper just to make it the comfort that we need. If we'd paid full price, it would definitely be going back.
29 August 2026
Unprompted review
Reply from Dormeo UK
Hello Gavin
Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with the ordering process and delivery.
We’re sorry to hear that the Hybrid Plus wasn’t as comfortable as you had hoped. As this was purchased from our Rejuvenated range, please note that these mattresses are not covered by a sleep trial,
We appreciate your honest feedback and are glad you were able to find a topper that provides the comfort you need.
Thanks
Dormeo UK
WORTH THE EXTRA COST
DELIVERED PROMPTLY HAD IT A WEEK NOW AND AFTER TRYING THE CHEAPER OPTIONS BEFORE THIS IS DEFINATLY WORTH THE EXTRA COST
3 September 2026
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