Domadoo Reviews 

Didn't ship my item until I chased them. Then the tracking number they sent didn't exist and my parcel never arrived. They have stopped replying to email and phone calls to try and find where my item is.

After DPD lost my package Domadoo customer service responded quickly and ensured I got sent a new package.

very cheap domotics home automation shop. you pay less, you get less.
communication SOLELY in french - even if they have websites in different languages and deliver across europe.
emails to customers are simply EMPTY - you need to go to the website and found out yourself what message / RMA / whatever they are communicating. So you just get a notification SOMETHING is up, but you figure out what.
bought some zigbee buttons that did not work, I could send them back but for the love of God - i have no idea if i will get my money back, when, why, - just no idea and they are not helping me. Lucky is was only 20 euro, but still.

I am currently evaluating this company as a potential supplier, and unfortunately, I am not impressed. Two out of the three products in my order arrived in poor condition, with visible cuts and broken packaging.

I initially requested a return for one item, and while I eventually received a response after a delay, the company has gone completely silent since I asked to add a second defective item to the claim. I am still waiting for a resolution.