Very positive experience from initial contact, car pick up return. Easy communication and everything worked well. Would be happy to lease a car here again
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See what reviewers are saying
Got an amazing service provided by Viktor from the Glostrup branch. He was very patient and helpful with advice about the Mazda Cx30 we got through their LeasingCar service. Viktor went above expectat... See more
Really great customer service at the Glostrup location. They’re always super helpful, and very understanding when it comes to my lack of Danish skills. Bought my Mazda 2 from them, which was a compl... See more
I had the car in for repair at the damage center and they did a very poor job. They had to replace some plastic elements of the front bumper and they repainted the bar without notifying me, managing... See more
Company replied
Company details
Written by the company
Daugaard Bilers grundsten blev lagt i 1974 og repræsenterer i dag Ford, Mazda, Suzuki og Toyota. I vore afdelinger i Søborg og Glostrup beskæftiger vi 60 medarbejdere med alle grene inden for bilsalg, leasing, vedligeholdelse og reparationer. Vores ambition er at være branchens bedste servicegiver gennem produkter af høj kvalitet, top motiverede og kompetente medarbejdere, fleksibilitet og indbydende faciliteter. Derfor er vores overordnede målsætning at gøre det bedre i dag end vi gjorde i går.
Contact info
Rovsingsgade 90, 2200, København N, Denmark
- 35835900
- info@daugaardbiler.dk
- www.daugaardbiler.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 24 hours
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Very positive experience from initial…
Very positive experience from initial contact, car pick up return. Easy communication and everything worked well. Would be happy to lease a car here again
I dropped in with no previous…
I dropped in with no previous appointment for a minor work and they performed what was needed so smoothly and in a very reasonable time
Timely and super professional service:)
Timely and super professional service:)
Service is good
Service is good , if there is improvement in waiting time then it would be perfect.
Very good service
Got a very good service provided by Casper Wiig from the Copenhagen branch.
Fast and reliable service all in all beginning with the sale of my old car and setting up the lease for the new one as well as delivering the car.
Really fast and professional
Fleksibel og super god service.
Amazing Service
Got an amazing service provided by Viktor from the Glostrup branch. He was very patient and helpful with advice about the Mazda Cx30 we got through their LeasingCar service. Viktor went above expectation to ensure the car was ready for collection and all paperwork complete ahead of schedule to meet our needs. I can strongly recommend.
Great customer service
Really great customer service at the Glostrup location. They’re always super helpful, and very understanding when it comes to my lack of Danish skills. Bought my Mazda 2 from them, which was a completely smooth process without any issues.
I later took my car in for a winter tire change, and didn’t realize I needed to bring the summer tires! The customer service there were super helpful though in helping me buy the tires, setup the winter tire storage, and booking another time for exchanging them.
Not satisfied with the repair
I had the car in for repair at the damage center and they did a very poor job. They had to replace some plastic elements of the front bumper and they repainted the bar without notifying me, managing not to get the color right or to clean the surfaces properly before repainting. Then when they put the bar back in place, they didn't tighten the screws and clamps properly.
Reply from Daugaard Biler A/S
Fixed a small damage in under 20…
Fixed a small damage in under 20 minutes and for no cost
great customer service and knowledge
I want to thank the wise mechanic in Daugaard Biler Gladsaxe for finding the problem with the sensors of my car's tires. I was about to make an unexpected, unnecessary purchase if it had not been solved. THANK YOU! (unfortunately I don't have your name but it was great service, also thanks to the kind lady in the front desk who dealt with this case :o)
The worst customer service I have ever experienced!
I am extremely disappointed by their customer support and service!
If you lease a car from this company, you must pay special attention to the tires! They gave me a car with worn-out tires and after a year they asked me to change the tires because they were worn out! I drove the car for only 11k km when they told me that. They changed the tires and charged me for the new tires even though I have used the car for only 11k by then. Plus, I asked them not to change one of the tires because it was changed recently, and asked them to change a tire that was the most problematic one. however, they changed the new tire and left the old problematic one in place and they are not even willing to correct their mistake. They are not even giving me that new tire back! really terrible customer service.
But the worst part of the whole experience was when I realized how differently they treated me compared to my Danish friend. They were not even willing to talk to me or pick up the phone but when my friend talked to them they were totally different in their approach!!!
Reply from Daugaard Biler A/S
Fast and good service
Hello Kim,
Hello Kim,
You are a very kind and a professional person. I do approciate your help and work. Best of luck.
Best regards,
Bhupinder Singh
Hos Daugaard biler får man altid en god…
Hos Daugaard biler får man altid en god behandling, og så er de hurtige.
God service!
I am really happy and satisfied with…
I am really happy and satisfied with the good service of Daugaard biler. I also recommended my 2 other freinds.
Super god service
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