CP Lighting Reviews 

1,460
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the business for offering an impressive and diverse selection of hard-to-find lighting products available at very reasonable and competitive market prices. Many buyers often share that the service is exceptional, stating that purchases arrive extremely fast and are securely packaged to fully protect fragile items during transit. Some reviewers were not happy with delivery delays, mentioning that orders sometimes took weeks to be dispatched without proactive status updates or communication. Other people also noted occasional frustrations regarding expensive shipping fees and unexpected extra costs like import duties for international orders.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and prompt arrival times. Many... See more

Product

Customers consistently note positive experiences with product, highlighting the great selection of items that... See more

Service

Customers report a high level of satisfaction and positive experiences with the service provided. Reviewers... See more

Order

Clients share positive opinions on order, highlighting that the ordering process through the website is... See more

Price

Users describe positive interactions with price, consistently highlighting good deals on hard-to-find items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with and all items arrived intact. Only fault was with the delivery service which is not down to the seller! Local issues with Royal Mail staffing meant it took a week for the p... See more

Rated 5 out of 5 stars

Such a helpful and forwarding thinking business. I received a ‘saw you looking can I help kinda email’. With that I called the person who sent me the email as I hadn’t fulfilled by basket as I had q... See more

Rated 5 out of 5 stars

Very good range of options on the website, although I was a little confused about one product, so sent a quick message. I received a very quick reply with good clear information, so I ordered several... See more

Rated 5 out of 5 stars

After the first order of two strip light bulbs , which arrived very quickly ,but smashed , a quick phone call to report the problem resulted in replacements arriving the next day . Such excellent se... See more



Company details

  1. #14 of 23 best companies in Lighting wholesaler
  2. #13 of 15 best companies in Light bulb supplier

Written by the company

CP Lighting Ltd is a lighting wholesaler based in Tolworth in Surrey. We are not related to CP Lights in gateshead. Do not leave review for that company here.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,460)

340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast delivery and fantastic coomunication.

Very fast delivery and fantastic communication. High quality products. Always a pleasure to do business with this very friendly and efficient seller. I would recommend CP Lighting to anyone. I'm definitely returning to buy more lighting products, because of the quality and amazingly fast delivery.

27 August 2026
Rated 3 out of 5 stars

Firstime I have used this company.

Firstime I have used this company.
I ordered 20 instrument light bulbs.
Despite being extremely well packed, one had clearly been smashed prior to packing.
I contacted CP Lighting regarding this, but have never had a response.

10 August 2026
CP Lighting logo

Reply from CP Lighting

I don't know how you can possibly write this. These lamps were picked straight from the box. There was no broken glass in the box and no one is going to pick a broken lamp and send it to a customer.

It has clearly got damaged in transit. I have refunded the one lamp.

I don't know how you have contacted us but I cannot find any record of a communication from you. I have sent you screen shots from our email system. We always respond to customer service requests because we do not want posts like this.

Rated 5 out of 5 stars

Great company to deal with and all…

Great company to deal with and all items arrived intact.
Only fault was with the delivery service which is not down to the seller! Local issues with Royal Mail staffing meant it took a week for the package to be delivered. Still think 5 stars are relevent for previous dealings with C P Lighting.

6 August 2026
Rated 4 out of 5 stars

Good product shame about slow delivery!

Ordering was easy and the product is exactly what I wanted. I was less happy with the delivery time - a week before it was dispatched. That would have been ok if I'd been told when to expect dispatch, there was no information given on the website or in the emails about delivery time just that they used royal mail first class which mean I expected it to be delivered within a week. I think your communication could be better!

17 August 2026
Rated 5 out of 5 stars

Easy easy

Very easy website.

And very prompt delivery (although "only" via standard Post Office service.

23 July 2026
Rated 5 out of 5 stars

Such a helpful & forwarding thinking business

Such a helpful and forwarding thinking business.
I received a ‘saw you looking can I help kinda email’. With that I called the person who sent me the email as I hadn’t fulfilled by basket as I had queries, his email to me prompted the call, the help I received and knowledge was outstanding, which resulted in a sale and will be my go to from now on. Thank you CP Lighting- keep being brilliant 🤩

29 July 2026
Rated 2 out of 5 stars

The delivery was perfect and indeed…

The delivery was perfect and indeed quicker than I thought.

The one problem was that the first bulb (of three) did not work, though the second one did. I’ve no idea whether the third one works - I hope so!

I have not sought redress, so the company cannot be blamed for not reacting immediately.

Of course, if a new bulb were to be sent, then ….

29 July 2026
CP Lighting logo

Reply from CP Lighting

This is not the correct channel for customer service. All you had to do was phone or send an email to sales and you would have had a replacement or refund. Leaving a 2* service report is unfair since your complaint is about a product Please delete this review and leave a review against the product.

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