Great company to deal with and all items arrived intact. Only fault was with the delivery service which is not down to the seller! Local issues with Royal Mail staffing meant it took a week for the p... See more
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Company details
- #14 of 23 best companies in Lighting wholesaler
- #13 of 15 best companies in Light bulb supplier
Written by the company
CP Lighting Ltd is a lighting wholesaler based in Tolworth in Surrey. We are not related to CP Lights in gateshead. Do not leave review for that company here.
Contact info
Unit 25 Red Lion Rd, KT6 7QD, Surbiton, United Kingdom
- 02083917400
- sales@cp-lighting.co.uk
- www.cp-lighting.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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Great products and a reliable company…
Great products and a reliable company to deal with. I will buy from them again when further light bulbs are required. Thanks DrO.
Great product
Good quality product at a helpful price. Online ordering very easy. Delivery swift
Very fast delivery and fantastic coomunication.
Very fast delivery and fantastic communication. High quality products. Always a pleasure to do business with this very friendly and efficient seller. I would recommend CP Lighting to anyone. I'm definitely returning to buy more lighting products, because of the quality and amazingly fast delivery.
Efficient and friendly service
Efficient and friendly service, got everything I was looking for and I thought good value for money.
Quality and service
I have just finished changing my transformer over to the new one supplied by you. Very happy with product and service. Arrived in good order and time
Firstime I have used this company.
Firstime I have used this company.
I ordered 20 instrument light bulbs.
Despite being extremely well packed, one had clearly been smashed prior to packing.
I contacted CP Lighting regarding this, but have never had a response.
Reply from CP Lighting
Great company to deal with and all…
Great company to deal with and all items arrived intact.
Only fault was with the delivery service which is not down to the seller! Local issues with Royal Mail staffing meant it took a week for the package to be delivered. Still think 5 stars are relevent for previous dealings with C P Lighting.
Great selection and quality and a fast…
Great selection and quality and a fast delivery. What more could you ask?
Good product shame about slow delivery!
Ordering was easy and the product is exactly what I wanted. I was less happy with the delivery time - a week before it was dispatched. That would have been ok if I'd been told when to expect dispatch, there was no information given on the website or in the emails about delivery time just that they used royal mail first class which mean I expected it to be delivered within a week. I think your communication could be better!
Great brands, best prices
Great brands, best price and fast delivery. Highly recommend and will definitely use again.
Easy easy
Very easy website.
And very prompt delivery (although "only" via standard Post Office service.
Such a helpful & forwarding thinking business
Such a helpful and forwarding thinking business.
I received a ‘saw you looking can I help kinda email’. With that I called the person who sent me the email as I hadn’t fulfilled by basket as I had queries, his email to me prompted the call, the help I received and knowledge was outstanding, which resulted in a sale and will be my go to from now on. Thank you CP Lighting- keep being brilliant 🤩
The delivery was perfect and indeed…
The delivery was perfect and indeed quicker than I thought.
The one problem was that the first bulb (of three) did not work, though the second one did. I’ve no idea whether the third one works - I hope so!
I have not sought redress, so the company cannot be blamed for not reacting immediately.
Of course, if a new bulb were to be sent, then ….
Reply from CP Lighting
I think my bulbs must have been out of…
I think my bulbs must have been out of stock but they were definitely worth the wait they are stunning with my lotus pendant lights.
The money was was not taken until the bulbs were dispatched tho’
Ordered two bulbs yesterday and they…
Ordered two bulbs yesterday and they arrived today by Royal Mail! Amazing service
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