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Compare Companies Reviews 

676
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 583 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are polite, knowledgeable, and exceptionally helpful when guiding people through initial inquiries about home installations. Consumers truly appreciate the extremely quick response times and the smooth, hassle-free process for arranging local quotes without experiencing any unwanted high-pressure sales tactics. People frequently mention how wonderfully simple and efficient the overall user experience is, saving them a considerable amount of time and effort. Though some reviewers noted minor frustrations, such as staff occasionally reading directly from scripts, showing slight irritation, or outside companies canceling scheduled appointments without prior notice.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and professional service. Consumers... See more

Service

Customers consistently note positive experiences with service, highlighting quick response times and helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as quick, efficient, and... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt phone calls and... See more

User experience

Consumers find user experience to be positive, highlighting polite and efficient phone interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They phoned and went through what we needed with regards getting quotes for supply and fitting of new gas boiler.They then gave us 2 companies in our area that were available and made arrangements for... See more

Company replied

Rated 5 out of 5 stars

My husband and I were pleasantly suprised with the sales persons from both companies that visited us. We did not go with either only because we wanted to also consider other options different to what... See more

Company replied

Rated 5 out of 5 stars

From start to finish Lucy was vibrant , informative and good at her job . Near the end of our conversation she lined up our first appointment which we were very pleased with . Thank you Lucy.

Company replied

Rated 5 out of 5 stars

Following my initial enquiry the response was dealt with promptly and informatively. The follow up information re what to expect next, was also quickly sorted and the lady who explained what would... See more

Company replied


Company details

  1. #156 of 244 best companies in Home improvement shop
  2. #8 of 11 best companies in Air conditioning system supplier
  3. #41 of 49 best companies in Boiler supplier
  4. #30 of 45 best companies in Double Glazing Installer
  5. #46 of 73 best companies in Heating equipment supplier
  6. #26 of 29 best companies in Solar Energy Contractor

Written by the company

At Compare Companies, we help you find a tradesman and compare home improvements prices in your area so you can make the best decisions. Our service is free, there’s no obligation, and it saves you time and money. Since 2008, Compare Companies have been building up a network of reputable home improvement contractors, from Land’s End to John O’Groats and everywhere in between. Our mission is to help UK homeowners with finding a tradesman for double glazing, conservatories, conservatory roofs, boilers, solar panels, home security systems, home insulation, and heat pumps. We’re experts at matching people with the right companies who can provide the home improvement prices that make it a worthwhile investment in your home. Your data is secure with us. Once we’ve put you in contact with the companies that can help you with your required home improvement or energy saving product, we’ll make sure that your data is never passed to anyone else.

Compare Companies With Trusted Local Suppliers

Written by the company

Compare Free & No Obligation Quotes
Compare Companies is the leading place for home owners to receive free and no obligation quotes for home improvements and energy saving products. Businesses can also compare quotes from top providers of business services and products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

676 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(676)

618 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Was quick to answer our email

Quick to answer our email
Explaned everything quickly and clearly

6 September 2026
Compare Companies logo

Reply from Compare Companies

Thank you so much for your kind review! We’re delighted to hear that you found our response quick and our explanations clear and helpful. We really appreciate you taking the time to share your experience. 😊

Rated 5 out of 5 stars

Received a phone call from Lucy

Received a phone call from Lucy, regarding an appointment with 2 different companies for heating. She was polite and helpful in arranging.
Would definitely recommend

31 August 2026
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Reply from Compare Companies

Thank you so much for your kind review! We’re delighted to hear that Lucy was polite and helpful in arranging your appointments with the two heating companies. We really appreciate your recommendation and are pleased we could make the process easy for you.

Rated 5 out of 5 stars

Neil contracted me

Neil contracted me. He was Very polite and friendly and very helpful

6 September 2026
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Reply from Compare Companies

Thank you so much for your kind words! It was a pleasure speaking with you, and I’m really glad I could be of help. Your feedback is greatly appreciated, and thank you for taking the time to leave a review. 😊

Rated 5 out of 5 stars

Very easy and friendly

Very easy and friendly

6 September 2026
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Reply from Compare Companies

Thank you so much for your lovely review! We’re delighted to hear that you found our service easy and friendly. We really appreciate your feedback and hope to help you again in the future!

Rated 5 out of 5 stars

Polite and helpful

6 September 2026
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Reply from Compare Companies

Thank you for taking the time to leave us a review. We really appreciate your feedback.

Rated 5 out of 5 stars

Excellent

Excellent, prompt and courteous service

2 September 2026
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Reply from Compare Companies

Thank you for your kind review! We’re delighted to hear you were happy with our excellent, prompt and courteous service. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Mark was very helpful and put me in…

Mark was very helpful and put me in touch with a company that may be able to carry out some work for me, thanks again.

3 September 2026
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Reply from Compare Companies

Thank you so much for your kind review! We’re delighted to hear that Mark was able to help and connect you with a company that may be able to assist with the work you need. We really appreciate you taking the time to share your experience, and we wish you all the best with the project!

Rated 5 out of 5 stars

Easy to use would recommend to others…

Easy to use would recommend to others that are looking for help

4 September 2026
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Reply from Compare Companies

Thank you so much for your kind review! We’re delighted to hear that you found our service easy to use and would recommend us to others. We really appreciate your support and recommendation! 😊

Rated 5 out of 5 stars

Sam was great and very helpful.

Sam was great and very helpful.

4 September 2026
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Reply from Compare Companies

Thank you so much for your kind feedback! We’re delighted to hear that Sam was so helpful and provided such a great experience. We’ll be sure to pass your lovely comments on to Sam. 😊

Rated 3 out of 5 stars

Only 1 of the companies know what they…

Only 1 of the companies know what they were talking about. Only 2 companies came to see me.

1 September 2026
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Reply from Compare Companies

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating it must have been when only two companies visited and you felt that only one of them provided the level of expertise you were looking for.

We take feedback like this seriously and would appreciate the opportunity to look into what happened and see how we can improve.

Rated 5 out of 5 stars

Obtaining window replacement comparisons

Person on phone booked appointment for me. Not all questions seemed relevant.
Wait now to see if quote is really doable.

4 September 2026
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Reply from Compare Companies

Thank you for taking the time to leave your feedback. We’re pleased we could help arrange your appointment.

We appreciate that some of the questions may not have seemed directly relevant, but they help us gather the information needed to understand your requirements and make sure the appointment is as useful as possible.

We hope the quote meets your expectations.

Rated 5 out of 5 stars

Lucy was great really helpful

Lucy was great really helpful

3 September 2026
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Reply from Compare Companies

Thank you so much for your lovely review! We’re delighted to hear that Lucy was so helpful and made your experience a positive one. We’ll be sure to pass your kind feedback on to her. 😊

Rated 5 out of 5 stars

Good knowledge

Good knowledge. Speedy action

31 August 2026
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Reply from Compare Companies

Thanks so much for your lovely feedback! 😊 We’re really pleased to hear you found us knowledgeable and quick to take action. We truly appreciate you taking the time to share your experience with us!

Rated 4 out of 5 stars

Happy with the services

Happy with the services

31 August 2026
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Reply from Compare Companies

Thank you for your kind feedback! We’re delighted to hear that you’re happy with our services. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Staff were very helpful here name marj…

Staff were very helpful here name marj very professional

3 September 2026
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Reply from Compare Companies

Thank you so much for your kind review! We’re delighted to hear that you found our staff helpful and professional. We’ll be sure to pass your lovely feedback on to Mark. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Easy to access and very easy to use.

Easy to access and very easy to use.

30 August 2026
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Reply from Compare Companies

Thank you for your feedback.

We are delighted to hear that you found our service simple and easy to use. We always strive to make the entire process as stress-free and straightforward as possible.

We wish you the very best of luck with everything going forward, and thank you once again for taking the time to share your experience with us. It is greatly appreciated.

Rated 1 out of 5 stars

Unbelievably rude

Your recommended trader turned up 2 hours early for an appointment to look at quoting for a conservatory roof and was adamant I had the time wrong even though I had the appointment details on my phone direct from you. I had another traders employee turn up at the same time to quote for insulating the house roof generally to be told he had just been told he should !!!! Off as he would not be doing any work at mine as this bloke who was early stated he was doing it. I cancelled the appointment of the company who turned up early as a result of the rude behaviour. The insulating guy was visibly shaken and said I don't do conservatories and was happy to leave under the circumstances and whats his problem. I did call you and report the incident which I am sure was recorded and I was very upset and angry. You were going to review your relationship with the recommended trader company and hope you do as its an experience I have never had before and hope no one else ever has to experience. I do appreciate your company behaved fine but the trader is effectively representing you did not behave well.

30 August 2026
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Reply from Compare Companies

Thank you for taking the time to share your experience, and we are very sorry to hear about what happened during the appointment.

We completely understand your frustration, particularly given the confusion around the appointment time and, more importantly, the behaviour you witnessed towards another contractor. This is certainly not the experience we expect any customer or tradesperson to have when using our service.

As you rightly point out, although the trader is an independent company, they were recommended through our service and we recognise that this means their conduct reflects on us. We take that responsibility seriously.

We are pleased that you felt our own team dealt with your complaint appropriately when you contacted us, and we can confirm that concerns of this nature are taken seriously and are reviewed as part of our ongoing assessment of the traders we work with.

We sincerely apologise for the upset and inconvenience this situation caused you. Thank you again for bringing it to our attention and giving us the opportunity to review it.

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