Bohus Reviews 

200
TrustScore 2 out of 5

1.9

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Company details

  1. Home Furniture Shop

Information provided by various external sources

Bohus er Norges største, landsdekkende møbelkjede. Vi lever ikke av markedsandeler, men fornøyde kunder. Vi har fristende varehus og god service.


Contact info

1.9

Poor

TrustScore 2 out of 5

200 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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1.9

All reviews

(200)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered sofa ,table and bed in…

Ordered sofa ,table and bed in February. Been told that it will arrived in beginning of March since they have everything in the lagger. Now still waiting, nobody knows nothing and arrogant people working there and not helpfull at all.last update it was that now its been change the estimate time it will be beggining if May. Its just ridiculous company and i will cancel all the items. So dissapointed, bad comunication, bad service and not helpfull at all. Storo /Oslo

16 February 2024
Unprompted review
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Reply from Bohus

Hi,
I am sorry about your experience with us. Can you please add your order number to this task, or send it to kundeservice@bohus.no with attention Stian and we will have a look at it.

Kind regards
Stian

Rated 1 out of 5 stars

Not recommended to buy any product in BOHUS Forus.

I am very disappointed by Bohus Forus. Very bad experience and expensive (approx 21000 NOK) lesson learned with out first purchase for our new home, a bed and mattress which was delivered to us approximately a month back.

When requested for a return or an exchange, they replied to me that they cannot take a return or give me an exchange because it falls in hygiene products, and they suggested me that I can try to sell it on finn.no.

We will never buy a single thing ever again from Bohus.

Not recommended to buy any product in BOHUS Forus. I would never recommend Bohus to my friends, co-workers or family.

25 January 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely the worse quality sofa bed…

Absolutely the worse quality sofa bed (chill sofa) and service. Bought this sofa in May, arrived in July and is already broken in August! I have tried to complain and get a refund but the sales associate claims the sofa is built to last (which is false. The engineering of this sofa is terrible. No reinforcement whatsoever) and there’s nothing wrong with it and that me and my partner have been crash landing into the sofa and been rough with it hence why it broke?? Absolutely useless and stupid comments and no actual help from these people. I will never recommend this place or shop from here again. You’re better off buying Ikea furniture.

28 August 2023
Unprompted review
Rated 1 out of 5 stars

goods still not received, dishonest customer service

After purchasing furniture, Bohus agreed on a delivery date for the end of September. Since then the expected delivery data has consistently been pushed back on a weekly basis for exactly one week (that means overall 7(!) changes of estimated delivery by now). Requesting further information and an honest estimate of date of arrival, customer service keeps insisting on "it is on it's way", refusing to acknowledge that more delays are anticipated and claiming that there is no further detailed information about its status that can be obtained. I understand that there are logistic problems and back log associated with the pandemic, but I perceive the dishonest policy of Bohus to just leave customers hanging without concrete and honest assessments of the situation unprofessional. Bohus is further very reluctant to compensate us for the fact that we have EATEN ON THE FLOOR for 6 weeks now. They have great furniture but I would never recommend Bohus to my friends, co-workers or family.

15 November 2021
Unprompted review
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Reply from Bohus

Hi, first of all I'm sorry aobut your experience with us. Because of the global logistic-crisis we have had some problems with our deliveries. Will you please send me your ordernumber, and I will have a look at your case.
BR Stian

Rated 1 out of 5 stars

Not recommended to buy product in BOHUS…

Not recommended to buy product in BOHUS Forus, had very bad experience in claiming defects on the purchased dining chairs, terrible and horrible customer service...We reported that one out of 6 chairs has sagging (sinking) seat which I believe still covered by the product warranty, so they gave us a spare parts which I believe from a junked chair in their junkyard so we can repair it by ourselves...what a brilliant idea right?...the spare parts color and style is not even the same as what we have...We thought those chairs are leather when we bought it, the remaining 5 chairs also started to show defects like cracking, peeling and wrinkle...We lost our respect in BOHUS.

Hi Stian,
This is the Order Nr. 1095246, I hope you can help us to resolve the claim, thanks!
Mvh, Erwin

6 January 2021
Unprompted review
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Reply from Bohus

Hi Erwin.

I am sorry about your experience with Bohus.
Is it possible to get your ordernumber, so I can have a look at the complain?

BR
Stian

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