While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Bohus er Norges største, landsdekkende møbelkjede. Vi lever ikke av markedsandeler, men fornøyde kunder. Vi har fristende varehus og god service.
Contact info
Østre Aker vei 19, 0581, Oslo, Norway
- www.bohus.no
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worst shop and service in Norway
The worst shop and service in Norway. Don't buy from there, the quality is shifty and all they care about is your money.
Ordered sofa ,table and bed in…
Ordered sofa ,table and bed in February. Been told that it will arrived in beginning of March since they have everything in the lagger. Now still waiting, nobody knows nothing and arrogant people working there and not helpfull at all.last update it was that now its been change the estimate time it will be beggining if May. Its just ridiculous company and i will cancel all the items. So dissapointed, bad comunication, bad service and not helpfull at all. Storo /Oslo
Reply from Bohus
Not recommended to buy any product in BOHUS Forus.
I am very disappointed by Bohus Forus. Very bad experience and expensive (approx 21000 NOK) lesson learned with out first purchase for our new home, a bed and mattress which was delivered to us approximately a month back.
When requested for a return or an exchange, they replied to me that they cannot take a return or give me an exchange because it falls in hygiene products, and they suggested me that I can try to sell it on finn.no.
We will never buy a single thing ever again from Bohus.
Not recommended to buy any product in BOHUS Forus. I would never recommend Bohus to my friends, co-workers or family.
Absolutely the worse quality sofa bed…
Absolutely the worse quality sofa bed (chill sofa) and service. Bought this sofa in May, arrived in July and is already broken in August! I have tried to complain and get a refund but the sales associate claims the sofa is built to last (which is false. The engineering of this sofa is terrible. No reinforcement whatsoever) and there’s nothing wrong with it and that me and my partner have been crash landing into the sofa and been rough with it hence why it broke?? Absolutely useless and stupid comments and no actual help from these people. I will never recommend this place or shop from here again. You’re better off buying Ikea furniture.
goods still not received, dishonest customer service
After purchasing furniture, Bohus agreed on a delivery date for the end of September. Since then the expected delivery data has consistently been pushed back on a weekly basis for exactly one week (that means overall 7(!) changes of estimated delivery by now). Requesting further information and an honest estimate of date of arrival, customer service keeps insisting on "it is on it's way", refusing to acknowledge that more delays are anticipated and claiming that there is no further detailed information about its status that can be obtained. I understand that there are logistic problems and back log associated with the pandemic, but I perceive the dishonest policy of Bohus to just leave customers hanging without concrete and honest assessments of the situation unprofessional. Bohus is further very reluctant to compensate us for the fact that we have EATEN ON THE FLOOR for 6 weeks now. They have great furniture but I would never recommend Bohus to my friends, co-workers or family.
Reply from Bohus
Not recommended to buy product in BOHUS…
Not recommended to buy product in BOHUS Forus, had very bad experience in claiming defects on the purchased dining chairs, terrible and horrible customer service...We reported that one out of 6 chairs has sagging (sinking) seat which I believe still covered by the product warranty, so they gave us a spare parts which I believe from a junked chair in their junkyard so we can repair it by ourselves...what a brilliant idea right?...the spare parts color and style is not even the same as what we have...We thought those chairs are leather when we bought it, the remaining 5 chairs also started to show defects like cracking, peeling and wrinkle...We lost our respect in BOHUS.
Hi Stian,
This is the Order Nr. 1095246, I hope you can help us to resolve the claim, thanks!
Mvh, Erwin
Reply from Bohus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.