I reported this business to Slough Health and Safety because I observed dried anchovies being stored outside instead of in a freezer. Based on what I saw, I have concerns about their food storage an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I reported this business to Slough Health and Safety because I observed dried anchovies being stored outside instead of in a freezer. Based on what I saw, I have concerns about their food storage an... See more
Company replied
Easy ordering online and quick processing time. However delivery was inaccurate and had to be followed up by calls to Asianmall where they could not confirm anything. Need to be able to track the con... See more
Finally, a reliable online Asian supermarket! A great go2 & life-saver during the lockdown. Friendly website. Prompt delivery. Well-packed frozen food that arrives fresh and ready for cooking or ref... See more
Prices reasonable, delivery fast but I hate dented cans and 3 of 6 were
Online asian supermarket selling a wide variety of Chinese, Philippine, Thai foods, Malaysian, Korean, Japanese and Vietnamese food, drinks, snacks, cooking ingredients and commodities. We also sell fresh and frozen products locally.
Unit 46, Queensmere Shopping Centre, SL1 1DQ, Slough, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I reported this business to Slough Health and Safety because I observed dried anchovies being stored outside instead of in a freezer. Based on what I saw, I have concerns about their food storage and hygiene practices. I also found it difficult to communicate with the owner due to a language barrier.
Because of these concerns, I would not trust this store to handle or deliver food safely. I hope the relevant authorities inspect the premises to ensure food safety standards are being met.
Reply from Asianmall
Amazing food and really sweet people
Extremely helpful in amending my order after I had made it and getting in contact to arrange extra payment as smoothly as possible. Everything was very carefully wrapped and sent out very quickly. Really went above and beyond to make my order work.
Everything packed securely and delivered the very next day. Fabulous.
It was extremely fast next day delivery! And great service!
The website has a wide selection of quality products and the frozen items arrived frozen, and evewas packed well.
Fantastic condition Asian food. The online store is great. Very good delivery packaging. Various different essential foods from Asian countries to choose from for a good price.
Good products and very fast delivery service. Would recommend!
Excellent service order delivered within 3 days of placing the order. All products delivered have long expiration dates.
Would definitely recommend ordering your asian food needs from Asianmall
Prices are reasonable and the delivery is fast and secure. I ordered on a Thursday afternoon and received my parcel by Friday at noon. Everything was in place and are safe and secure. I would definitely order again once our stocks are gone :)
The parcel was delivered immediately on the same day when I placed the order. I have received it on the next day. I am pleased to see their great efforts in making the efficient and accurate service in particular during the busy days.
I have become a regular customer, buying online every few months. Always spot on.
Prices reasonable, delivery fast but I hate dented cans and 3 of 6 were
Always great communication, super packaging and great products.
Always a great experience with Asianmall!! Fast delivery and always get everything I ordered!! Thank you so much!
Incredibly fast! I had just moved to London and needed the staples and Asianmall did not disappoint. Great selection and my order was delivered very fast.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.