Asianmall Reviews 

241
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I reported this business to Slough Health and Safety because I observed dried anchovies being stored outside instead of in a freezer. Based on what I saw, I have concerns about their food storage an... See more

Company replied

Rated 3 out of 5 stars

Easy ordering online and quick processing time. However delivery was inaccurate and had to be followed up by calls to Asianmall where they could not confirm anything. Need to be able to track the con... See more

Rated 5 out of 5 stars

Finally, a reliable online Asian supermarket! A great go2 & life-saver during the lockdown. Friendly website. Prompt delivery. Well-packed frozen food that arrives fresh and ready for cooking or ref... See more

Company details

  1. Chinese Supermarket
  2. Asian Grocery Shop
  3. Oriental Goods Shop

Information provided by various external sources

Online asian supermarket selling a wide variety of Chinese, Philippine, Thai foods, Malaysian, Korean, Japanese and Vietnamese food, drinks, snacks, cooking ingredients and commodities. We also sell fresh and frozen products locally.


Contact info

2.9

Average

TrustScore 3 out of 5

241 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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2.9

All reviews

(241)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Concerns about food storage practices

I reported this business to Slough Health and Safety because I observed dried anchovies being stored outside instead of in a freezer. Based on what I saw, I have concerns about their food storage and hygiene practices. I also found it difficult to communicate with the owner due to a language barrier.

Because of these concerns, I would not trust this store to handle or deliver food safely. I hope the relevant authorities inspect the premises to ensure food safety standards are being met.

10 February 2026
Unprompted review
Asianmall logo

Reply from Asianmall

Hi, we keep all our dried anchovy in our freezers, as per the instructions on the packaging. This has been confirmed as the correct practice by Slough Council. You came in saying it was incorrect to keep them in the freezer, not the other way round as you are claiming now. Language barrier should not be a reason for giving us a bad review.

Rated 5 out of 5 stars

Extremely helpful in amending my order…

Extremely helpful in amending my order after I had made it and getting in contact to arrange extra payment as smoothly as possible. Everything was very carefully wrapped and sent out very quickly. Really went above and beyond to make my order work.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic condition Asian food

Fantastic condition Asian food. The online store is great. Very good delivery packaging. Various different essential foods from Asian countries to choose from for a good price.

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Prices are reasonable and the delivery is fast and secure. I ordered on a Thursday afternoon and received my parcel by Friday at noon. Everything was in place and are safe and secure. I would definitely order again once our stocks are gone :)

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and accurate delivery

The parcel was delivered immediately on the same day when I placed the order. I have received it on the next day. I am pleased to see their great efforts in making the efficient and accurate service in particular during the busy days.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Incredibly fast

Incredibly fast! I had just moved to London and needed the staples and Asianmall did not disappoint. Great selection and my order was delivered very fast.

5 October 2021

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