La table était conforme à la description et à lam photo. C'est un cadeau qui a ravi en tous points le destinataire. Couleur, forme et finition impeccable.
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Ordered online paid and then was informed later by email that the product was no longer available and to provide details for the refund. Got my refund but overall a complete waste of my time. If the p... See more
Company replied
I have bought a few products on the website, and the delivery process is efficient, the service is also good.
Tabourets conformes à la description. super
Company details
- Home Furniture Shop
- Decoration and Interior Design Store
- Furniture Manufacturer
- Lighting Shop
- Outdoor furniture shop
Written by the company
Découvrez Alterego Design : le spécialiste du mobilier design à prix accessibles Alterego Design est une marque belge fièrement ancrée dans l’univers du mobilier design. Depuis nos débuts, notre mission est de proposer des meubles élégants et tendances, alliant qualité et accessibilité, pour transformer vos espaces de vie et de travail. Au cœur de notre offre, vous retrouverez une vaste collection de mobilier, soigneusement conçue pour répondre à tous les styles et toutes les envies. Que vous soyez à la recherche d’une pièce unique ou d’un ensemble complet, Alterego Design met un point d’honneur à rendre le design accessible à tous. Envie de découvrir nos produits en personne ? Notre showroom, situé en Belgique, vous accueille pour une expérience immersive. Plongez dans l’univers Alterego et laissez-vous inspirer par nos ambiances soigneusement mises en scène, où chaque détail compte. Notre présence ne s’arrête pas là : grâce à un réseau étendu de partenaires distributeurs, vous pouvez retrouver nos collections sur de nombreuses plateformes en ligne. De plus, notre site internet vous offre une expérience d’achat simple et fluide, avec la possibilité de faire livrer nos produits directement chez vous, partout dans le Benelux. Alterego Design, c’est avant tout une passion pour le mobilier, un service client attentif et des milliers de clients satisfaits qui nous font confiance. Rejoignez-nous pour donner vie à vos projets d’aménagement intérieur avec style et simplicité.
Contact info
Avenue du Progrès 21, 4432, Alleur, Belgium
- 0032 4 361 13 00
- info@alterego-design.com
- www.alterego-design.com
3.9
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 week
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Superbe table.
La table était conforme à la description et à lam photo. C'est un cadeau qui a ravi en tous points le destinataire. Couleur, forme et finition impeccable.
20 June 2025
A complete waste of time
Ordered online paid and then was informed later by email that the product was no longer available and to provide details for the refund. Got my refund but overall a complete waste of my time. If the product is not available the system should not allow the payment to occur. And now I am asked to provide feedback on something I never got
28 October 2023
Reply from Meubles Alterego Design Liège
Dear Valérie,
Thank you for taking the time to provide feedback on your recent experience with us. We sincerely apologize for the inconvenience you faced regarding the availability of the product you ordered.
At Alterego Design, we offer our customers the option to pre-order products, even when they are not currently in stock. This system is designed to allow reservations on upcoming stock, ensuring that our customers have priority access to our products as soon as they become available.
In your case, it appears that the product you ordered was in very limited quantity and, unfortunately, another customer placed an order for the same item simultaneously. This rare coincidence resulted in the item being unavailable for your order. We understand how frustrating this can be and we are genuinely sorry for this situation.
We strive to maintain transparency with our customers, which is why we informed you immediately about the unavailability and proceeded with a prompt refund. Our aim is to handle such instances with the utmost integrity and efficiency, reflecting the seriousness with which we take our customer service.
We are continuously working on improving our inventory management system to prevent such occurrences in the future. Your feedback is invaluable in this process.
Thank you again for your understanding. We hope to have the opportunity to serve you better in the future.
Warm regards,
Good experience
I have bought a few products on the website, and the delivery process is efficient, the service is also good.
3 June 2023
Super service
24 May 2022
Very good service
23 October 2021
Super tabouret facile à monter
Super tabouret facile à monter
Service rapide et impeccable
Merci
21 July 2021
Excellent service.
Excellent service.
Chaises tres solides et confortables en plus du design
23 May 2021
Service impeccable
17 April 2021
Not delivered on time and what was…
Not delivered on time and what was deliverd was wrong. The issue was eventually resolved, but there is room for improvement.
31 March 2021
Le point de retrait eloigné su magazín…
Le point de retrait eloigné su magazín je n'ai las Aimé. Le restre bien correct.
19 December 2020
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